For the complete documentation index, see llms.txt. This page is also available as Markdown.

Billing and plans

Manage your Missive subscription, billing, and plan features.

Missive offers simple, transparent per-seat pricing that scales with your team.

Three subscription plans are available: Starter, Productive, and Business. All are billed per active user. Choose monthly or yearly billing (yearly saves 20%) and switch anytime from Settings > Billing.

Plan comparison

Feature
Starter
Productive
Business

Price (yearly)

$14 per user/month

$24 per user/month

$36 per user/month

Price (monthly)

$18 per user/month

$30 per user/month

$45 per user/month

Users

Up to 5

Up to 50

Unlimited

Email and chat history

Unlimited

Unlimited

Unlimited

Shared accounts ($15/mo per 5)

5 per user

5 per user

5 per user

No

Yes

Yes

No

Yes

Yes

No

Yes

Yes

No

Yes

Yes

No

Basic (global view of org)

Advanced (compare users/teams, filter)

Free trial

Your first organization gets a 30-day free trial of the Productive plan, no credit card required. The trial unlocks Productive features like integrations, rules, and analytics, with up to 25 users, 10 shared accounts, 2 personal accounts per user, and 30 days of history.

The trial follows you rather than the organization, so creating another one doesn't start a second trial.

Discounts

Missive does not offer discounts for students, nonprofits, schools, or businesses. As a bootstrapped company, we keep pricing simple and consistent for everyone.

Update billing details

Update your billing details, payment method, company information, and invoice email recipients in Settings > Billing.

Only the organization owner can update billing details, and only from a desktop computer (not available on mobile).

To open Settings, click your avatar in the bottom-left corner of the sidebar, then Settings (or press ⌘,).

Add a VAT number

To add a VAT number, go to Settings > Billing, click Change billing info, and use the Tax ID field.

Change or cancel your subscription

Change or cancel your subscription anytime from Settings > Billing. If you cancel, your organization stays active until the end of your billing period, then loses access to Missive until you choose a new plan.

Export your conversations, contacts, and responses from Settings > Login & Security before you close your workspace. See Can I export my data?.

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