# Billing and plans

Missive offers simple, transparent per-seat pricing that scales with your team.

Three subscription plans are available: **Starter**, **Productive**, and **Business**. All are billed per active user. Choose monthly or yearly billing (yearly saves 20%) and switch anytime from **Settings** > **Billing**.

{% hint style="success" %}
For the most up-to-date pricing, visit [missiveapp.com/pricing](https://missiveapp.com/pricing)
{% endhint %}

## Plan comparison

| Feature                                                                                                                 | Free              | Starter            | Productive                 | Business                               |
| ----------------------------------------------------------------------------------------------------------------------- | ----------------- | ------------------ | -------------------------- | -------------------------------------- |
| Price                                                                                                                   | $0 per user/month | $18 per user/month | $30 per user/month         | $45 per user/month                     |
| Users                                                                                                                   | Up to 3           | Up to 5            | Up to 50                   | Unlimited                              |
| Email and chat history                                                                                                  | 15 days           | Unlimited          | Unlimited                  | Unlimited                              |
| [Shared accounts](https://missiveapp.com/docs/administration/faq#how-many-shared-accounts-can-i-connect) ($15/mo per 5) | 2                 | 5 per user         | 5 per user                 | 5 per user                             |
| [Integrations](https://missiveapp.com/docs/advanced-features/integrations)                                              | No                | No                 | Yes                        | Yes                                    |
| [Rules](https://missiveapp.com/docs/advanced-features/rules)                                                            | No                | No                 | Yes                        | Yes                                    |
| [API access](https://missiveapp.com/docs/developers/rest-api)                                                           | No                | No                 | Yes                        | Yes                                    |
| [AI Assistant](https://missiveapp.com/docs/ai/overview)                                                                 | No                | No                 | Yes                        | Yes                                    |
| [Analytics & reporting](https://missiveapp.com/docs/advanced-features/analytics)                                        | No                | No                 | Basic (global view of org) | Advanced (compare users/teams, filter) |
| [SAML single sign-on](https://missiveapp.com/docs/administration/saml-and-sso)                                          | No                | No                 | No                         | Yes                                    |
| [IP restriction](https://missiveapp.com/docs/administration/security/ip-restriction)                                    | No                | No                 | No                         | Yes                                    |

## Free trial

Try Missive risk-free for 30 days with no credit card required. If you subscribe to a paid plan and aren't satisfied, contact us within 30 days for a full refund, no questions asked.

## Discounts

Missive does not offer discounts for students, nonprofits, schools, or businesses. As a bootstrapped company, we keep pricing simple and consistent for everyone.

## Update billing details

Update your billing details, payment method, company information, and invoice email recipients in **Settings** > **Billing**.

Only the organization owner can update billing details, and only from a desktop computer (not available on mobile).

{% hint style="info" %}
To open Settings, click your avatar in the bottom-left corner of the sidebar, then **Settings** (or press <kbd>⌘,</kbd>).
{% endhint %}

## Add a VAT number

To add a VAT number, go to **Settings** > **Billing**, click **Change billing info**, and use the **Tax ID field**.

## Change or cancel your subscription

Change or cancel your subscription anytime from **Settings** > **Billing**. If you cancel, your account stays active until the end of your billing period.

{% hint style="info" %}
Export tools are available if you want to export your data before closing your workspace.
{% endhint %}


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# Agent Instructions: Querying This Documentation

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Perform an HTTP GET request on the current page URL with the `ask` query parameter:

```
GET https://missiveapp.com/docs/administration/billing-and-plans.md?ask=<question>
```

The question should be specific, self-contained, and written in natural language.
The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.