> For the complete documentation index, see [llms.txt](https://missiveapp.com/docs/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://missiveapp.com/docs/administration/billing-and-plans.md).

# Billing and plans

Manage your Missive subscription, billing, and plan features.

Missive offers simple, transparent per-seat pricing that scales with your team.

Three subscription plans are available: **Starter**, **Productive**, and **Business**. All are billed per active user. Choose monthly or yearly billing (yearly saves 20%) and switch anytime from **Settings** > **Billing**.

{% hint style="success" %}
For the most up-to-date pricing, visit [missiveapp.com/pricing](https://missiveapp.com/pricing)
{% endhint %}

## Plan comparison

| Feature                                                                                                                | Starter            | Productive                 | Business                               |
| ---------------------------------------------------------------------------------------------------------------------- | ------------------ | -------------------------- | -------------------------------------- |
| Price (yearly)                                                                                                         | $14 per user/month | $24 per user/month         | $36 per user/month                     |
| Price (monthly)                                                                                                        | $18 per user/month | $30 per user/month         | $45 per user/month                     |
| Users                                                                                                                  | Up to 5            | Up to 50                   | Unlimited                              |
| Email and chat history                                                                                                 | Unlimited          | Unlimited                  | Unlimited                              |
| [Shared accounts](/docs/administration/billing-and-plans/faq.md#how-many-shared-accounts-can-i-connect) ($15/mo per 5) | 5 per user         | 5 per user                 | 5 per user                             |
| [Integrations](/docs/advanced-features/integrations.md)                                                                | No                 | Yes                        | Yes                                    |
| [Rules](/docs/advanced-features/rules.md)                                                                              | No                 | Yes                        | Yes                                    |
| [API access](https://missiveapp.com/docs/developers/rest-api)                                                          | No                 | Yes                        | Yes                                    |
| [AI Assistant](/docs/ai/overview.md)                                                                                   | No                 | Yes                        | Yes                                    |
| [Analytics & reporting](/docs/advanced-features/analytics.md)                                                          | No                 | Basic (global view of org) | Advanced (compare users/teams, filter) |
| [SAML single sign-on](/docs/administration/saml-and-sso.md)                                                            | No                 | No                         | Yes                                    |
| [IP restriction](/docs/administration/security/ip-restriction.md)                                                      | No                 | No                         | Yes                                    |

## Free trial

Your first organization gets a 30-day free trial of the **Productive** plan, no credit card required. The trial unlocks Productive features like integrations, rules, and analytics, with up to 25 users, 10 shared accounts, 2 personal accounts per user, and 30 days of history.

The trial follows you rather than the organization, so creating another one doesn't start a second trial.

{% hint style="warning" %}
Missive has no free plan. When the trial ends, access is paused until the organization owner picks a plan in **Settings** > **Billing**. See [what happens when the trial ends](/docs/administration/billing-and-plans/faq.md#what-happens-when-my-trial-ends).
{% endhint %}

## Discounts

Missive does not offer discounts for students, nonprofits, schools, or businesses. As a bootstrapped company, we keep pricing simple and consistent for everyone.

## Update billing details

Update your billing details, payment method, company information, and invoice email recipients in **Settings** > **Billing**.

Only the organization owner can update billing details, and only from a desktop computer (not available on mobile).

{% hint style="info" %}
To open Settings, click your avatar in the bottom-left corner of the sidebar, then **Settings** (or press <kbd>⌘,</kbd>).
{% endhint %}

## Add a VAT number

To add a VAT number, go to **Settings** > **Billing**, click **Change billing info**, and use the **Tax ID field**.

## Change or cancel your subscription

Change or cancel your subscription anytime from **Settings** > **Billing**. If you cancel, your organization stays active until the end of your billing period, then loses access to Missive until you choose a new plan.

{% hint style="info" %}
Export your conversations, contacts, and responses from **Settings** > **Login & Security** before you close your workspace. See [Can I export my data?](/docs/administration/security/faq.md#can-i-export-my-data).
{% endhint %}


---

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