Integrations FAQ

Common questions about integrations in Missive.

General

Do you support integration with [specific tool]?

Check the list of available integrations to see if the tool you need is supported.

If the integration you need isn't available:

• Build a custom integration using the REST API, webhooks, or UI/iFrame framework

• Hire a developer from the Missive Partners directory to build it for you

• Request the feature at feedback.missiveapp.com to help prioritize future integrations

Can I set custom integration icons?

You can change any integration (both custom and built-in) icon by clicking the icon/button in the Integrations settings.

Do you offer an integration with WhatsApp?

Yes! Here is how to add a WhatsApp account to Missive.

Why is Adobe Acrobat Send Mail not working?

Adobe Acrobat's email integration only supports Apple Mail and Outlook on Mac. It doesn't work with Missive, Thunderbird, or other email apps.

Save PDFs as files, then attach them to your Missive drafts.

AI (OpenAI, Anthropic, Gemini)

For AI-related questions, see the AI FAQ.

Zapier

What triggers and actions are available?

The Zapier integration offers:

Triggers:

• (Instant) New Message (Email, SMS, etc.)

• (Instant) New Comment

• New Contact Book

• New Contact Group

• New Contact

Actions:

• Create Post

• Create/Send Draft

• Create Contact

• Update Contact

Searches:

• Find a Contact

• Find or Create Contact

How to insert multiple To/Cc addresses in Create Draft?

Convert your input into line items. See Zapier's documentation.

1. Before the Create Draft action, insert a Format > Utilities step.

2. Select the Line Itemizer transform and set Line-item Properties with your addresses as a comma-separated list.

3. Insert this Output result in the Create Draft action.

How to get message body or attachments from webhooks?

The webhook trigger only provides message metadata, not the full body or attachments. Add an API request step to fetch the complete message:

1. Your webhook trigger gives you the Message ID

2. Add a new action: API Request (Beta)

3. Configure:

   • Method: GET

   • URL: https://public.missiveapp.com/v1/messages/ + the Message ID from step 1

   • Header: Authorization = Bearer YOUR_API_TOKEN

4. Test the step - the response includes the full message body and attachments

For bulk operations: To retrieve multiple messages efficiently and avoid rate limits, pass comma-separated message IDs in a single request: https://public.missiveapp.com/v1/messages/id1,id2,id3

Find your API token in Settings > API. See the API documentation for details.

How to schedule recurring emails (weekly, monthly)?

Use the Schedule by Zapier trigger with Missive's Create/Send Draft action:

1. Create a new Zap

2. Trigger: Use "Schedule by Zapier" - choose frequency (daily, weekly, monthly) and set the day/time

3. Action: Select Missive > Create/Send Draft

4. Configure the email content in the action step

5. Test and activate the Zap

The email will be sent automatically on your schedule. You can choose to create a draft for review or send immediately.

Alternatively, use Make for similar automation.

HubSpot

Does the integration auto-forward emails to HubSpot?

No. The HubSpot integration in Missive does not automatically forward emails to HubSpot.

To send all emails to HubSpot, create an outgoing email rule that adds your HubSpot forwarding address in BCC:

1. Go to Rules > Outgoing

2. Add condition: From in contact book "Important customers"

3. Add action: Add recipient(s) with your HubSpot BCC address

Pipedrive

How to sync Pipedrive contacts to Missive?

Sync Pipedrive contacts to Google Contacts, then Google Contacts to Missive:

1. In Pipedrive: Settings > Personal preferences > Contact Sync

2. Add your Google Contacts account

3. In Missive: Connect Google Contacts via Settings > Integrations

See Pipedrive's Google Contacts guide.

How to link an email to a Pipedrive deal?

Click the Pipedrive quick action on your email context menu to manually link it.

To automate this, create a rule that forwards emails using your Pipedrive SmartBCC address. Pipedrive will automatically link the email to the relevant deal.

Dialpad

Why doesn't Google login work for the Dialpad integration?

Google login for the Dialpad desktop app integration doesn't work with Missive. This is a Dialpad limitation.

Solutions:

1. Use username/password login in Dialpad instead

2. Use Missive in the browser

Why are internal SMS messages missing?

Messages sent to internal phone numbers use Dialpad's internal chat feature, which Missive can't access. Only external SMS messages appear in Missive.

To alert senders about this, create an outgoing rule that notifies them when messages won't appear in Missive.

Asana

Why can't I see all my Asana tasks?

The integration shows tasks related to the current conversation, not all your Asana tasks. It's designed to provide context, not replace the Asana UI.

Tasks created directly in Asana won't appear in Missive. However, tasks created from Missive will be visible in both places.

Todoist

Why can't I see all my Todoist tasks?

The integration shows tasks related to the current email, not all your Todoist tasks. It's designed to provide context, not replace the Todoist app.

Shopify

Why is my own store showing in the integration view?

Your email is associated with a Shopify customer in your store.

To fix this, edit the customer profile in Shopify and change the email to one different from your Missive email.

Google Drive and Dropbox

How do Google Drive and Dropbox integrations work with email attachments?

Google Drive and Dropbox integrations let you add files to emails as URL links, not as traditional email attachments.

When you click Add file in the draft composer and select Add file from Google Drive or Add file from Dropbox, the file is inserted as a shareable link. Recipients receive a URL to access the file from your cloud storage, not the file itself as an attachment.

This approach:

• Avoids email attachment size limits (typically 25MB)

• Lets you share large files easily

• Keeps files in your cloud storage with your existing permissions

If you need to attach the actual file to an email (not a link), download the file from Google Drive or Dropbox first, then attach it using the standard Add file option in the composer.

Others

Do you have a Notion integration?

No. Upvote this feature request.

Do you have a Telegram integration?

No. Upvote this feature request.

Can I use Antidote Corrector with Missive?

Only in the browser with the Antidote browser plugin installed. Antidote doesn't work with Missive's desktop or mobile apps.

Do you have an Evernote integration?

No. Upvote this feature request.

Do you have a WeChat integration?

No. Upvote this feature request.