# Managing shortcuts

## Accessing Quick Actions

From **Settings** > **Preferences** > **Appearance**, you can control which AI prompts appear as quick action buttons for Messages, Drafts, and Conversations.

Each context has an **AI quick actions** group with:

* A toggle to enable or disable all AI quick actions at once for that context
* Individual checkboxes to choose which specific prompts are promoted as quick actions

This is useful when your organization has many prompts. You may not need all of them as shortcuts. These settings let you display only the actions relevant to your workflow.

### Message quick actions

Controls which AI prompts appear as buttons when viewing an incoming message.

### Draft quick actions

Controls which AI prompts appear as buttons in the draft toolbar when composing a reply.

### Conversation quick actions

Controls which AI prompts appear directly in the right-click menu when you right-click a conversation.

### Mailbox quick actions

Controls which AI prompts appear in the right-click menu on mailboxes in the sidebar.

## How prompts appear based on context

When you create AI prompts, where they appear depends on which context tokens you include. Add them by typing `@` in the prompt body and picking from the menu.

| Token included                     | Where the prompt appears                                               |
| ---------------------------------- | ---------------------------------------------------------------------- |
| Current draft                      | Draft toolbar (uses selected text if any, otherwise full draft)        |
| Current message                    | Message quick actions                                                  |
| Current conversation               | Conversation context menu                                              |
| A mailbox, label, team, or account | Mailbox quick actions (sidebar context menu and assistant empty state) |
| None                               | Sidebar                                                                |


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