# Core features

- [Connected accounts](https://missiveapp.com/docs/core-features/connected-accounts.md): Connect email, SMS, WhatsApp, social media, live chat, and voice to Missive.
- [Sharing options](https://missiveapp.com/docs/core-features/connected-accounts/sharing-options.md): Share accounts with teams, individuals, or keep them private. Configure who sees what.
- [Email accounts](https://missiveapp.com/docs/core-features/connected-accounts/email-accounts.md): Connect Gmail, Outlook, Exchange, iCloud, or IMAP email accounts to Missive.
- [Gmail / Google Workspace](https://missiveapp.com/docs/core-features/connected-accounts/email-accounts/gmail-google-workspace.md): Connect Gmail or Google Workspace to Missive. Full two-way sync with labels.
- [Google Group address](https://missiveapp.com/docs/core-features/connected-accounts/email-accounts/gmail-google-workspace/google-group-address.md): Connect Google Groups to Missive for shared team email management.
- [Configuring Google Aliases](https://missiveapp.com/docs/core-features/connected-accounts/email-accounts/gmail-google-workspace/configuring-google-aliases.md): Set up Google Workspace aliases to send from multiple addresses in Missive.
- [Using Gmail smart categories](https://missiveapp.com/docs/core-features/connected-accounts/email-accounts/gmail-google-workspace/using-gmail-smart-categories.md): Use Gmail categories (Primary, Social, Promotions) with Missive.
- [Gmail FAQ](https://missiveapp.com/docs/core-features/connected-accounts/email-accounts/gmail-google-workspace/faq.md): Common questions about Gmail and Google Workspace integration with Missive.
- [Outlook / Office 365](https://missiveapp.com/docs/core-features/connected-accounts/email-accounts/outlook-office-365.md): Connect Outlook or Microsoft 365 to Missive with full two-way sync.
- [Outlook FAQ](https://missiveapp.com/docs/core-features/connected-accounts/email-accounts/outlook-office-365/faq.md): Common questions about Outlook and Office 365 integration with Missive.
- [Microsoft Exchange](https://missiveapp.com/docs/core-features/connected-accounts/email-accounts/microsoft-exchange.md): Connect Microsoft Exchange Server to Missive. On-premises and hybrid support.
- [Microsoft Exchange FAQ](https://missiveapp.com/docs/core-features/connected-accounts/email-accounts/microsoft-exchange/faq.md): Common questions about Microsoft Exchange integration with Missive.
- [iCloud](https://missiveapp.com/docs/core-features/connected-accounts/email-accounts/icloud.md): Connect iCloud Mail to Missive using app-specific passwords.
- [iCloud FAQ](https://missiveapp.com/docs/core-features/connected-accounts/email-accounts/icloud/faq.md): Common questions about iCloud Mail integration with Missive.
- [IMAP](https://missiveapp.com/docs/core-features/connected-accounts/email-accounts/imap.md): Connect any IMAP email account to Missive. Works with most email providers.
- [IMAP FAQ](https://missiveapp.com/docs/core-features/connected-accounts/email-accounts/imap/faq.md): Common questions about IMAP email integration with Missive.
- [Spam and blocking](https://missiveapp.com/docs/core-features/connected-accounts/email-accounts/spam-and-blocking.md): Block unwanted senders and manage spam across all your email accounts.
- [Spam FAQ](https://missiveapp.com/docs/core-features/connected-accounts/email-accounts/spam-and-blocking/faq.md): Common questions about spam, email filtering, and domain authentication.
- [Email deliverability](https://missiveapp.com/docs/core-features/connected-accounts/email-accounts/email-deliverability.md): Improve email deliverability with SPF, DKIM, and DMARC configuration.
- [Other channels](https://missiveapp.com/docs/core-features/connected-accounts/other-channels.md): Connect SMS, WhatsApp, social media, live chat, and voice to Missive.
- [SMS](https://missiveapp.com/docs/core-features/connected-accounts/other-channels/sms.md): Send and receive SMS in Missive with Twilio, SignalWire, or Dialpad.
- [Twilio SMS](https://missiveapp.com/docs/core-features/connected-accounts/other-channels/sms/twilio-sms.md): Connect Twilio SMS to Missive for team text messaging.
- [SignalWire SMS](https://missiveapp.com/docs/core-features/connected-accounts/other-channels/sms/signalwire-sms.md): Connect SignalWire SMS to Missive for affordable team messaging.
- [Dialpad SMS](https://missiveapp.com/docs/core-features/connected-accounts/other-channels/sms/dialpad-sms.md): Connect Dialpad SMS to Missive for business text messaging.
- [SMS FAQ](https://missiveapp.com/docs/core-features/connected-accounts/other-channels/sms/faq.md): Common questions about SMS integration with Missive.
- [WhatsApp](https://missiveapp.com/docs/core-features/connected-accounts/other-channels/whatsapp.md): Connect WhatsApp Business to Missive for team messaging.
- [Setup](https://missiveapp.com/docs/core-features/connected-accounts/other-channels/whatsapp/setup.md): Step-by-step WhatsApp Business setup guide for Missive.
- [Templates](https://missiveapp.com/docs/core-features/connected-accounts/other-channels/whatsapp/templates.md): Create and manage WhatsApp message templates in Missive.
- [WhatsApp FAQ](https://missiveapp.com/docs/core-features/connected-accounts/other-channels/whatsapp/faq.md): Common questions about WhatsApp integration with Missive.
- [Social](https://missiveapp.com/docs/core-features/connected-accounts/other-channels/social.md): Connect Instagram and Facebook Messenger to Missive for team social messaging.
- [Messenger Business](https://missiveapp.com/docs/core-features/connected-accounts/other-channels/social/messenger-business.md): Connect Facebook Messenger to Missive for team customer support.
- [Instagram Business](https://missiveapp.com/docs/core-features/connected-accounts/other-channels/social/instagram-business.md): Connect Instagram Business to Missive for team DM management.
- [Social FAQ](https://missiveapp.com/docs/core-features/connected-accounts/other-channels/social/faq.md): Common questions about Instagram and Messenger integration with Missive.
- [Voice](https://missiveapp.com/docs/core-features/connected-accounts/other-channels/voice.md): Connect phone systems to Missive for call logging and voicemail.
- [Aircall](https://missiveapp.com/docs/core-features/connected-accounts/other-channels/voice/aircall.md): Connect Aircall to Missive for call history and voicemail in your inbox.
- [Dialpad](https://missiveapp.com/docs/core-features/connected-accounts/other-channels/voice/dialpad.md): Connect Dialpad to Missive for unified voice and messaging.
- [Live Chat](https://missiveapp.com/docs/core-features/connected-accounts/other-channels/live-chat.md): Add a live chat widget to your website and handle conversations in Missive.
- [Setup](https://missiveapp.com/docs/core-features/connected-accounts/other-channels/live-chat/setup.md): Install the Missive chat widget on your website.
- [Live Chat FAQ](https://missiveapp.com/docs/core-features/connected-accounts/other-channels/live-chat/faq.md): Common questions about live chat integration with Missive.
- [Custom channels](https://missiveapp.com/docs/core-features/connected-accounts/other-channels/custom-channels.md): Build custom channels to bring any messaging platform into Missive.
- [Common scenarios](https://missiveapp.com/docs/core-features/connected-accounts/common-scenarios.md): Common account connection scenarios: personal vs shared, multiple domains, team routing.
- [Connected Accounts FAQ](https://missiveapp.com/docs/core-features/connected-accounts/faq.md): Common questions about connecting and managing accounts in Missive.
- [Conversations](https://missiveapp.com/docs/core-features/conversations.md): Work on conversations together. Comment, assign, snooze, and collaborate with your team in real-time.
- [Collaboration](https://missiveapp.com/docs/core-features/conversations/collaboration.md): Collaborate on emails with comments, @mentions, shared drafts, and assignments.
- [Internal chat](https://missiveapp.com/docs/core-features/conversations/internal-chat.md): Start private conversations with teammates without leaving Missive.
- [Drafts](https://missiveapp.com/docs/core-features/conversations/drafts.md): Co-write email drafts in real-time. See teammates typing, leave notes, and prevent duplicate replies.
- [Snoozing](https://missiveapp.com/docs/core-features/conversations/snoozing.md): Snooze conversations to hide them temporarily and bring them back when needed.
- [Merging](https://missiveapp.com/docs/core-features/conversations/merging.md): Merge related conversations to keep context together and reduce inbox clutter.
- [Conversations FAQ](https://missiveapp.com/docs/core-features/conversations/faq.md): Common questions about conversations, comments, and collaboration in Missive.
- [Triage and assignment](https://missiveapp.com/docs/core-features/triage-and-assignment.md): Triage incoming messages and assign work to team members efficiently.
- [Triage FAQ](https://missiveapp.com/docs/core-features/triage-and-assignment/faq.md): Common questions about triaging and assigning conversations in Missive.
- [Team inboxes](https://missiveapp.com/docs/core-features/team-inboxes.md): Manage shared email accounts with team inboxes. See unassigned work and claim tasks.
- [Creating a team](https://missiveapp.com/docs/core-features/team-inboxes/creating-a-team-space.md): Create team spaces to organize shared accounts and collaborate with colleagues.
- [Team Inboxes FAQ](https://missiveapp.com/docs/core-features/team-inboxes/faq.md): Common questions about team inboxes and shared workspaces in Missive.
- [Search and filter](https://missiveapp.com/docs/core-features/search-and-filter.md): Search conversations by keyword, date, sender, label, and more.
- [Search FAQ](https://missiveapp.com/docs/core-features/search-and-filter/faq.md): Common questions about search and filtering in Missive.
- [Labels](https://missiveapp.com/docs/core-features/understanding-label-types.md): Learn about personal vs shared labels and when to use each type.
- [Settings](https://missiveapp.com/docs/core-features/understanding-label-types/managing-labels.md): Create, edit, and organize labels to categorize conversations in Missive.
- [Use cases](https://missiveapp.com/docs/core-features/understanding-label-types/use-cases.md): Label use cases: categorizing support tickets, tracking sales leads, and more.
- [Labels FAQ](https://missiveapp.com/docs/core-features/understanding-label-types/faq.md): Common questions about labels and organization in Missive.
- [Canned responses](https://missiveapp.com/docs/core-features/canned-responses.md): Save time with canned responses. Create reusable templates for common replies.
- [Using variables](https://missiveapp.com/docs/core-features/canned-responses/using-variables.md): Use variables in canned responses for personalized, dynamic templates.
- [Canned Responses FAQ](https://missiveapp.com/docs/core-features/canned-responses/faq.md): Common questions about canned responses and templates in Missive.
- [Tasks](https://missiveapp.com/docs/core-features/tasks.md): Track assigned work with tasks. See your to-do list and team workload.
- [Viewing tasks](https://missiveapp.com/docs/core-features/tasks/viewing-and-organizing-tasks.md): View, filter, and organize your tasks in Missive.
- [Tasks FAQ](https://missiveapp.com/docs/core-features/tasks/faq.md): Common questions about tasks and work management in Missive.
- [Calendar](https://missiveapp.com/docs/core-features/calendar.md): View your calendar alongside your inbox. Schedule meetings without switching apps.
- [Calendar FAQ](https://missiveapp.com/docs/core-features/calendar/faq.md): Common questions about calendar integration in Missive.
- [Contacts](https://missiveapp.com/docs/core-features/contacts.md): Manage contacts in Missive. See conversation history and customer details.
- [Importing contacts](https://missiveapp.com/docs/core-features/contacts/importing.md): Import contacts from CSV or sync with external systems.
- [Contacts FAQ](https://missiveapp.com/docs/core-features/contacts/faq.md): Common questions about contacts and contact management in Missive.
- [Activity feed](https://missiveapp.com/docs/core-features/activity-feed.md): Stay on top of mentions, reactions, and calendar reminders in one place.
- [Activity feed FAQ](https://missiveapp.com/docs/core-features/activity-feed/faq.md): Common questions about the Activity feed in Missive.
- [Aliases & signatures](https://missiveapp.com/docs/core-features/aliases-and-signatures.md): Send from multiple email addresses and create professional signatures.
- [Setting up aliases](https://missiveapp.com/docs/core-features/aliases-and-signatures/setting-up-aliases.md): Configure email aliases to send from different addresses in Missive.
- [Setting up email signatures](https://missiveapp.com/docs/core-features/aliases-and-signatures/setting-up-email-signatures.md): Create and manage email signatures in Missive.
- [Managing your team signatures](https://missiveapp.com/docs/core-features/aliases-and-signatures/managing-your-team-signatures.md): Manage team-wide email signatures for consistent branding.
- [Aliases & signatures FAQ](https://missiveapp.com/docs/core-features/aliases-and-signatures/faq.md): Common questions about aliases and email signatures in Missive.
- [Status and Out of office](https://missiveapp.com/docs/core-features/status-and-out-of-office.md): Set your status and out-of-office to let teammates know your availability.
- [Personal auto-response](https://missiveapp.com/docs/core-features/status-and-out-of-office/personal-auto-response.md): Configure automatic replies when you're away.


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