# iCloud FAQ

<details>

<summary>Why can't I use my Apple ID password?</summary>

Apple requires two-factor authentication for all Apple IDs and mandates app-specific passwords for third-party email apps. This is a security measure to protect your account.

</details>

<details>

<summary>How do I create an app-specific password?</summary>

1. Go to [appleid.apple.com](https://appleid.apple.com)
2. Sign in and go to **Sign-In and Security** > **App-Specific Passwords**
3. Generate a new password labeled "Missive"

See [Apple's guide](https://support.apple.com/en-us/HT204397) for detailed instructions.

</details>

<details>

<summary>I lost my app-specific password</summary>

You can't retrieve an existing app-specific password. Generate a new one at [appleid.apple.com](https://appleid.apple.com) and update your Missive account settings.

</details>

<details>

<summary>Which email address should I use?</summary>

Use whichever iCloud address you prefer:

* @icloud.com
* @me.com
* @mac.com

They all access the same mailbox.

</details>

<details>

<summary>Can I send from my @me.com or @mac.com address?</summary>

Yes. Configure aliases in iCloud Mail settings at [icloud.com/mail](https://www.icloud.com/mail), then select the alias when composing in Missive.

</details>

<details>

<summary>Why isn't my connection working?</summary>

Common issues:

* **Using Apple ID password:** You must use an app-specific password
* **Two-factor not enabled:** Enable it at [appleid.apple.com](https://appleid.apple.com)
* **Wrong email format:** Use your full iCloud email address
* **Expired app-specific password:** Generate a new one and reconnect

</details>

<details>

<summary>Can I sync contacts and calendar?</summary>

No. Missive only syncs email from iCloud accounts. Use iCloud.com or your Apple devices for contacts and calendar.

</details>

<details>

<summary>How do I use my iCloud custom domain address?</summary>

Connect your iCloud account (@icloud.com or @me.com) and add the custom domain as an alias:

1. Go to **Settings** > **Accounts** and select your iCloud account
2. In the **Aliases** section, click **+** and enter your custom domain address

You can now send emails from your custom domain. To make it the default sender, go to **Preferences** > **Composer** and change the default sender address.

</details>

<details>

<summary>Does iCloud support shared mailboxes?</summary>

No. iCloud is designed for personal use and doesn't support shared mailbox features. For team email, consider Gmail with Google Workspace or Office 365.

</details>


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