iCloud FAQ

Common questions about iCloud Mail integration with Missive.

chevron-rightWhy can't I use my Apple ID password?hashtag

Apple requires two-factor authentication for all Apple IDs and mandates app-specific passwords for third-party email apps. This is a security measure to protect your account.

chevron-rightHow do I create an app-specific password?hashtag
  1. Sign in and go to Sign-In and Security > App-Specific Passwords

  2. Generate a new password labeled "Missive"

See Apple's guidearrow-up-right for detailed instructions.

chevron-rightI lost my app-specific passwordhashtag

You can't retrieve an existing app-specific password. Generate a new one at appleid.apple.comarrow-up-right and update your Missive account settings.

chevron-rightWhich email address should I use?hashtag

Use whichever iCloud address you prefer:

  • @icloud.com

  • @me.com

  • @mac.com

They all access the same mailbox.

chevron-rightCan I send from my @me.com or @mac.com address?hashtag

Yes. Configure aliases in iCloud Mail settings at icloud.com/mailarrow-up-right, then select the alias when composing in Missive.

chevron-rightWhy isn't my connection working?hashtag

Common issues:

  • Using Apple ID password: You must use an app-specific password

  • Two-factor not enabled: Enable it at appleid.apple.comarrow-up-right

  • Wrong email format: Use your full iCloud email address

  • Expired app-specific password: Generate a new one and reconnect

chevron-rightCan I sync contacts and calendar?hashtag

No. Missive only syncs email from iCloud accounts. Use iCloud.com or your Apple devices for contacts and calendar.

chevron-rightHow do I use my iCloud custom domain address?hashtag

Connect your iCloud account (@icloud.com or @me.com) and add the custom domain as an alias:

  1. Go to Settings > Accounts and select your iCloud account

  2. In the Aliases section, click + and enter your custom domain address

You can now send emails from your custom domain. To make it the default sender, go to Preferences > Composer and change the default sender address.

chevron-rightDoes iCloud support shared mailboxes?hashtag

No. iCloud is designed for personal use and doesn't support shared mailbox features. For team email, consider Gmail with Google Workspace or Office 365.

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