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iCloud FAQ

Common questions about iCloud Mail integration with Missive.

Why can't I use my Apple ID password?

Apple requires two-factor authentication for all Apple IDs and mandates app-specific passwords for third-party email apps. This is a security measure to protect your account.

How do I create an app-specific password?
  1. Go to appleid.apple.com

  2. Sign in and go to Sign-In and Security > App-Specific Passwords

  3. Generate a new password labeled "Missive"

See Apple's guide for detailed instructions.

I lost my app-specific password

You can't retrieve an existing app-specific password. Generate a new one at appleid.apple.com and update your Missive account settings.

Which email address should I use?

Use whichever iCloud address you prefer:

  • @icloud.com

  • @me.com

  • @mac.com

They all access the same mailbox.

Can I send from my @me.com or @mac.com address?

Yes. Configure aliases in iCloud Mail settings at icloud.com/mail, then select the alias when composing in Missive.

Why isn't my connection working?

Common issues:

  • Using Apple ID password: You must use an app-specific password

  • Two-factor not enabled: Enable it at appleid.apple.com

  • Wrong email format: Use your full iCloud email address

  • Expired app-specific password: Generate a new one and reconnect

Can I sync contacts and calendar?

No. Missive only syncs email from iCloud accounts. Use iCloud.com or your Apple devices for contacts and calendar.

How do I use my iCloud custom domain address?

Connect your iCloud account (@icloud.com or @me.com) and add the custom domain as an alias:

  1. Go to Settings > Accounts and select your iCloud account

  2. In the Aliases section, click + and enter your custom domain address

You can now send emails from your custom domain. To make it the default sender, go to Preferences > Composer and change the default sender address.

Does iCloud support shared mailboxes?

No. iCloud is designed for personal use and doesn't support shared mailbox features. For team email, consider Gmail with Google Workspace or Office 365.

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