Outlook / Office 365

Connect your Office 365 or Outlook.com account to Missive with full two-way sync. Folders, contacts, calendar, and shared mailboxes - everything works seamlessly.

How to connect

1

Open account settings

Go to Settings > Accounts and click Add account.

To open Settings, click your avatar at the top of the sidebar, then Settings (or press ⌘,).

2

Select your account type

Under the Email tab, select:

• Office 365: for Microsoft 365 / Office 365 work accounts

• Outlook.com: for personal Outlook.com, Hotmail, or Live accounts

3

Choose import options

Select how much email history to import:

• No history - start fresh

• 1 month to 10 years - recent emails only

• All history - everything (paid plans only)

Choose if this is a personal or shared account.

4

Enter your details

For Office 365, enter your display name and email address before signing in.

5

Sign in with Microsoft

Click Connect with Office 365 or Connect with Outlook. A Microsoft sign-in window opens.

1. Enter your Microsoft credentials

2. Review and grant the requested permissions

3. Complete the authorization

6

Archive old emails (optional)

If your inbox has many emails, Missive offers to archive older messages so you can start fresh. Archived emails remain searchable.

Terminology

Outlook	Missive
Folders / Categories	Labels
Flags	Not supported
Recall a message	Undo send
Favorites	Sidebar sections
Archive Folder	All mailbox
In-Place Archive	Not supported

History

When you connect an Office 365 account to Missive, you choose how much email history to import. This can be changed later in settings.

All emails retain their read/unread status and location (inbox, folders, etc).

Paid plans allow importing unlimited history.

Sync behavior

Action in Missive	Syncs	Effect in Office 365
New email in Inbox	Yes	New email in Inbox
New email in Team Inbox	Yes	New email in Inbox
Email is sent	Yes	Email appears in Sent
Email is archived (personal account)	Yes	Email appears in Archive
Email is archived (shared account)	Yes	Email appears in Archive only when owner archives
Email read	Yes	Email read
Email marked as unread	Yes	Email marked as unread
Apply email label (e.g. Receipts)	Yes	Email appears in folder (e.g. Receipts)
Apply organization label (e.g. Feedback)	No	Email will not show in folder
Email is deleted (personal account)	Yes	Email appears in Trash
Email is deleted (shared account)	Yes	Email appears in Trash only when owner deletes
Email marked as spam	Yes	Email appears in Spam
Email is in drafts	No	Email will not appear in Drafts

Contacts

Missive syncs your Outlook contacts automatically with full two-way sync.

If auto-sync was disabled, re-enable it:

1. Go to Settings > Accounts

2. Select your Office 365 / Outlook account

3. Click Contacts

4. Click Sync contacts

Calendar

Connect your Office 365 / Outlook calendar:

1. Go to Settings > Calendars

2. Click Add a calendar account

3. Select Office 365 or Outlook

4. Sign in and follow the prompts

Shared mailboxes

Office 365 shared mailboxes work like any shared account in Missive:

1. Go to Settings > Accounts and click Add account

2. Select Office 365 or Outlook

3. In the Microsoft popup, select an account that has access to the shared mailbox

Distribution lists / Groups

Office 365 groups (distribution lists) forward emails to recipients' personal inboxes - they can't be connected directly. Use Missive's Shared addresses feature instead.

Go to Settings > Organizations > Message sharing to set up shared addresses.

See Google Group address for setup instructions - the process is identical for Office 365 groups.

Search operators

Missive supports Outlook search operators. See Microsoft's full list.

Operator	Description	Example
from:	Search by sender	from:[e-mail]
to:	Search by recipient	to:[e-mail]
subject:	Search by subject keywords	subject:meeting
hasattachment:	Emails with attachments	hasattachment:true
cc:	Emails CC'd to someone	cc:[e-mail]
bcc:	Emails BCC'd to someone	bcc:[e-mail]
received:	Emails received on a date	received:today
size:	Emails by size	size:>500KB
folder:	Search within a folder	folder:inbox
isread:	Read/unread emails	isread:false

Microsoft Exchange

For on-premises Exchange servers, see Microsoft Exchange to connect via IMAP.