SMS
Send and receive text messages in Missive through your business phone number. SMS conversations appear alongside your email, chat, and other channels.
Supported providers
Twilio: Most popular, pay-as-you-go pricing
SignalWire: Lower costs, similar features to Twilio
Dialpad: Includes voice and SMS in one platform
All three providers let you rent a new phone number or port your existing one.
Features
Two-way messaging
Send and receive SMS directly in Missive.
Team collaboration
Share SMS accounts with your team, assign conversations, add internal comments.
MMS support
Send and receive images and media (varies by provider and region).
Contact matching
Messages from known contacts show their name and history.
Rules and automation
Apply the same workflow rules to SMS as email.
Choosing a provider
Twilio
Most use cases, global reach
Pay per message
SignalWire
Cost-conscious teams
Lower per-message rates
Dialpad
Teams also needing voice
Monthly subscription
Quick start
Create an account with your chosen provider
Purchase or port a phone number
Go to Settings > Accounts > Add account
Click the Others tab
Select your SMS provider
Enter your credentials and phone number
See individual provider pages for detailed setup instructions.
Last updated