> For the complete documentation index, see [llms.txt](https://missiveapp.com/docs/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://missiveapp.com/docs/core-features/connected-accounts/other-channels/sms/dialpad-sms.md).

# Dialpad SMS

Connect your Dialpad account to send and receive SMS in Missive. Dialpad provides business phone and messaging in one platform.

## Prerequisites

* A [Dialpad account](https://www.dialpad.com)
* A phone number assigned in Dialpad

## How to connect

{% stepper %}
{% step %}
**Open account settings**

Go to **Settings** > **Accounts** and click **Add account**.

{% hint style="info" %}
To open Settings, click your avatar in the bottom-left corner of the sidebar, then **Settings** (or press <kbd>⌘,</kbd>).
{% endhint %}
{% endstep %}

{% step %}
**Select Dialpad**

Click the **Others** tab, then select **Dialpad**.
{% endstep %}

{% step %}
**Choose sharing options**

Select if this is a personal or shared account. For team collaboration, choose **Yes, share this account** and select the users or Team Inbox.
{% endstep %}

{% step %}
**Sign in with Dialpad**

Click **Connect with Dialpad**. A Dialpad sign-in window opens.

1. Enter your Dialpad credentials
2. Review and grant the requested permissions
3. Complete the authorization
   {% endstep %}
   {% endstepper %}

## Features

**SMS and MMS**

Send and receive text messages.

**Call logs**

See incoming, outgoing, and missed calls.

**Voicemail**

Access voicemail recordings.

**Team collaboration**

Share with your team, assign conversations, add comments.

## What syncs

| Data         | Syncs to Missive |
| ------------ | ---------------- |
| Incoming SMS | Yes              |
| Outgoing SMS | Yes              |
| Call logs    | Yes              |
| Voicemails   | Yes              |
| Recordings   | Yes              |

## Billing

Dialpad includes SMS in their subscription plans. See [Dialpad pricing](https://www.dialpad.com/pricing) for current rates.


---

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