> For the complete documentation index, see [llms.txt](https://missiveapp.com/docs/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://missiveapp.com/docs/core-features/connected-accounts/other-channels/sms/twilio-sms.md).
# Twilio SMS
Connect Twilio SMS to Missive for team text messaging.
Connect your Twilio phone number to send and receive SMS in Missive.
## Prerequisites
* A [Twilio account](https://www.twilio.com)
* A phone number purchased from Twilio
## How to connect
{% stepper %}
{% step %}
**Get your Twilio credentials**
1. Log in to the [Twilio Console](https://www.twilio.com/console)
2. Find your **Account SID** and **Auth Token** on the right side of the dashboard
{% endstep %}
{% step %}
**Get your phone number**
1. In Twilio Console, go to **Phone Numbers** > **Manage** > **Active Numbers**
2. Copy your phone number including the country code (e.g., +1 555-123-4567)
If you don't have a number yet, click **Buy a Number** to purchase one.
{% endstep %}
{% step %}
**Add account in Missive**
Go to **Settings** > **Accounts** and click **Add account**.
{% hint style="info" %}
To open Settings, click your avatar in the bottom-left corner of the sidebar, then **Settings** (or press ⌘,).
{% endhint %}
{% endstep %}
{% step %}
**Select Twilio SMS**
Click the **Others** tab, then select **SMS by Twilio**.
{% endstep %}
{% step %}
**Choose sharing options**
Select if this is a personal or shared account. For team collaboration, choose **Yes, share this account** and select the users or Team Inbox.
{% endstep %}
{% step %}
**Enter credentials**
Fill in your Twilio details:
* **Account SID:** e.g., AC3hj2a7nj3bdde93...
* **Auth Token:** Your secret auth token
* **Phone number:** Your Twilio number with country code (e.g., +1 555-123-4567)
{% endstep %}
{% step %}
**Connect**
Click **Connect** to add your Twilio SMS account.
{% endstep %}
{% endstepper %}
## Features
* Send and receive SMS and MMS
* Team collaboration with assignments and comments
* Contact matching with your organization contacts
* Rules and automation support
## Billing
Twilio charges per message sent and received. See [Twilio SMS pricing](https://www.twilio.com/sms/pricing) for current rates.
---
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