Voice

Connect your business phone system to Missive. See call logs, voicemails, and recordings alongside your other conversations.

Supported platforms

• Aircall: Cloud phone system for teams

• Dialpad: Business phone and messaging platform

Both integrations use OAuth for secure authentication.

Why connect voice accounts?

Complete communication history

See calls alongside emails, SMS, and chat in one place.

Contact context

When viewing a contact, see their full communication history including calls, voicemails, and recordings.

Team visibility

Shared voice accounts let your team see call activity and collaborate on follow-ups.

Workflow integration

Use rules to automatically label or assign conversations based on call activity.

What syncs to Missive

Data	Aircall	Dialpad
Incoming calls	Yes	Yes
Outgoing calls	Yes	Yes
Missed calls	Yes	Yes
Voicemails	Yes	Yes
Call recordings	Yes	Yes
SMS messages	No	Yes

Limitations

• Aircall: View-only. Make calls through the Aircall app.

• Dialpad: View call logs and SMS via the account connection. Enable the Dialpad integration to make calls directly in Missive.

• SMS: Dialpad includes SMS; for Aircall SMS use Twilio integration.