Connect WhatsApp Business to Missive for team messaging.
Connect your WhatsApp Business account to Missive through our native Meta integration. Scale your support team without sharing mobile devices - everyone can collaborate on WhatsApp conversations directly in Missive.
How to connect
Prerequisites
Before connecting, you need:
Business verification completed with Meta
Compliance with WhatsApp Business Messaging Policy
Open account settings
Go to Settings > Accounts and click Add account.
To open Settings, click your avatar at the top of the sidebar, then Settings (or press ⌘,).
Select WhatsApp Business
Click the Others tab, then select WhatsApp Business.
Choose sharing options
Select if this is a personal or shared account. For team collaboration, choose Yes, share this account and select the users or Team Inbox.
Connect with WhatsApp
Click Connect with WhatsApp. A Meta sign-in window opens.
Sign in with your Meta Business account
Select or verify your WhatsApp Business phone number
Grant the required permissions
Complete the authorization
For detailed setup instructions, see the WhatsApp setup guide.
Key benefits
Direct Meta Integration
Connect directly to the WhatsApp Business Platform without third-party providers.
Multiple Phone Numbers
Manage multiple WhatsApp Business phone numbers from a single Meta Business Account.
Team Collaboration
Work together on WhatsApp conversations with assignments, comments, and shared drafts.
Message Templates
Send approved templates to initiate conversations or reply outside the 24-hour window.
Media Support
Send and receive images, videos, documents, and other media types.
Contact Management
Automatically match WhatsApp contacts with your existing Missive contacts.
Billing
Meta bills directly for WhatsApp Business Platform usage. Missive does not charge additional fees for WhatsApp.
Resources
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