> For the complete documentation index, see [llms.txt](https://missiveapp.com/docs/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://missiveapp.com/docs/developers/custom-channels.md).

# Custom channels

Integrate any communication channel with Missive: live chat, SMS, ticketing systems, and more.

### Custom channels

**Custom channels** allow you to integrate Missive with any communication channel or message source. You can create incoming messages and optionally reply to messages directly from Missive.

The possibilities are endless: a live chat software, an SMS provider, your custom ticketing system, etc. Custom channels allow you and your team to build on top of Missive.

Integrating a custom channel requires basic programming skills. You can learn more in this [step by step guide](/docs/developers/custom-channels/setup.md).

Please note that our [rule engine](broken://pages/237853589da709ed3f6fcbe2935354ea2dd65d82) does not support custom channels at the moment.

<div data-with-frame="true"><img src="https://3678999052-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FegxqkD7AXM4n11rNf5qI%2Fuploads%2Fgit-blob-5f88410ca4b33dedb7a104da7be0d6af0591dae4%2Fsettings%202245cb29635c708dbf1ded02e23f187bafa96d5b331469e613cd86a483029d23.png?alt=media" alt="Custom channels settings" width="563"></div>

Related guide:

* [Developer documentation](/docs/developers/rest-api.md)

{% hint style="info" %}
Need more specific answers? [Contact us](/docs/developers/contact.md)
{% endhint %}


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