# Custom channels

### Custom channels

**Custom channels** allow you to integrate Missive with any communication channel or message source. You can create incoming messages and optionally reply to messages directly from Missive.

The possibilities are endless: a live chat software, an SMS provider, your custom ticketing system, etc. Custom channels allow you and your team to build on top of Missive.

Integrating a custom channel requires basic programming skills. You can learn more in this [step by step guide](https://missiveapp.com/docs/developers/custom-channels/setup).

Please note that our [rule engine](https://missiveapp.com/docs/developers/broken-reference) does not support custom channels at the moment.

<div data-with-frame="true"><img src="https://content.gitbook.com/content/egxqkD7AXM4n11rNf5qI/blobs/NGkQDdlUxogKtHx7WPBO/settings%202245cb29635c708dbf1ded02e23f187bafa96d5b331469e613cd86a483029d23.png" alt="Custom channels settings" width="563"></div>

Related guide:

* [Developer documentation](https://missiveapp.com/docs/developers/rest-api)

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Need more specific answers? [Contact us](https://missiveapp.com/docs/developers/contact)
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