# Custom channels

### Custom channels

**Custom channels** allow you to integrate Missive with any communication channel or message source. You can create incoming messages and optionally reply to messages directly from Missive.

The possibilities are endless: a live chat software, an SMS provider, your custom ticketing system, etc. Custom channels allow you and your team to build on top of Missive.

Integrating a custom channel requires basic programming skills. You can learn more in this [step by step guide](/docs/developers/custom-channels/setup.md).

Please note that our [rule engine](broken://pages/237853589da709ed3f6fcbe2935354ea2dd65d82) does not support custom channels at the moment.

<div data-with-frame="true"><img src="/files/aed9d07784b9332e501a3a95e6598014b46d2bb9" alt="Custom channels settings" width="563"></div>

Related guide:

* [Developer documentation](/docs/developers/rest-api.md)

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Need more specific answers? [Contact us](/docs/developers/contact.md)
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