# Missive Docs ## Using Missive - [What is Missive?](https://missiveapp.com/docs/get-started/readme.md): Missive is the collaborative email client built for teams. Manage email, SMS, WhatsApp, and more in one shared inbox. - [Quickstart](https://missiveapp.com/docs/get-started/quickstart.md): Get started with Missive. Connect accounts, create teams, and invite colleagues to your shared inbox. - [The interface](https://missiveapp.com/docs/get-started/missive-interface.md): Learn Missive's interface: sidebar navigation, conversation list, message view, and action bar. - [Interface FAQ](https://missiveapp.com/docs/get-started/missive-interface/faq.md): Common questions about Missive's interface, navigation, and layout. - [Connected accounts](https://missiveapp.com/docs/core-features/connected-accounts.md): Connect email, SMS, WhatsApp, social media, live chat, and voice to Missive. - [Sharing options](https://missiveapp.com/docs/core-features/connected-accounts/sharing-options.md): Share accounts with teams, individuals, or keep them private. Configure who sees what. - [Email accounts](https://missiveapp.com/docs/core-features/connected-accounts/email-accounts.md): Connect Gmail, Outlook, Exchange, iCloud, or IMAP email accounts to Missive. - [Gmail / Google Workspace](https://missiveapp.com/docs/core-features/connected-accounts/email-accounts/gmail-google-workspace.md): Connect Gmail or Google Workspace to Missive. Full two-way sync with labels. - [Google Group address](https://missiveapp.com/docs/core-features/connected-accounts/email-accounts/gmail-google-workspace/google-group-address.md): Connect Google Groups to Missive for shared team email management. - [Configuring Google Aliases](https://missiveapp.com/docs/core-features/connected-accounts/email-accounts/gmail-google-workspace/configuring-google-aliases.md): Set up Google Workspace aliases to send from multiple addresses in Missive. - [Using Gmail smart categories](https://missiveapp.com/docs/core-features/connected-accounts/email-accounts/gmail-google-workspace/using-gmail-smart-categories.md): Use Gmail categories (Primary, Social, Promotions) with Missive. - [Gmail FAQ](https://missiveapp.com/docs/core-features/connected-accounts/email-accounts/gmail-google-workspace/faq.md): Common questions about Gmail and Google Workspace integration with Missive. - [Outlook / Office 365](https://missiveapp.com/docs/core-features/connected-accounts/email-accounts/outlook-office-365.md): Connect Outlook or Microsoft 365 to Missive with full two-way sync. - [Outlook FAQ](https://missiveapp.com/docs/core-features/connected-accounts/email-accounts/outlook-office-365/faq.md): Common questions about Outlook and Office 365 integration with Missive. - [Microsoft Exchange](https://missiveapp.com/docs/core-features/connected-accounts/email-accounts/microsoft-exchange.md): Connect Microsoft Exchange Server to Missive. On-premises and hybrid support. - [Microsoft Exchange FAQ](https://missiveapp.com/docs/core-features/connected-accounts/email-accounts/microsoft-exchange/faq.md): Common questions about Microsoft Exchange integration with Missive. - [iCloud](https://missiveapp.com/docs/core-features/connected-accounts/email-accounts/icloud.md): Connect iCloud Mail to Missive using app-specific passwords. - [iCloud FAQ](https://missiveapp.com/docs/core-features/connected-accounts/email-accounts/icloud/faq.md): Common questions about iCloud Mail integration with Missive. - [IMAP](https://missiveapp.com/docs/core-features/connected-accounts/email-accounts/imap.md): Connect any IMAP email account to Missive. Works with most email providers. - [IMAP FAQ](https://missiveapp.com/docs/core-features/connected-accounts/email-accounts/imap/faq.md): Common questions about IMAP email integration with Missive. - [Spam and blocking](https://missiveapp.com/docs/core-features/connected-accounts/email-accounts/spam-and-blocking.md): Block unwanted senders and manage spam across all your email accounts. - [Spam FAQ](https://missiveapp.com/docs/core-features/connected-accounts/email-accounts/spam-and-blocking/faq.md): Common questions about spam, email filtering, and domain authentication. - [Email deliverability](https://missiveapp.com/docs/core-features/connected-accounts/email-accounts/email-deliverability.md): Improve email deliverability with SPF, DKIM, and DMARC configuration. - [Other channels](https://missiveapp.com/docs/core-features/connected-accounts/other-channels.md): Connect SMS, WhatsApp, social media, live chat, and voice to Missive. - [SMS](https://missiveapp.com/docs/core-features/connected-accounts/other-channels/sms.md): Send and receive SMS in Missive with Twilio, SignalWire, or Dialpad. - [Twilio SMS](https://missiveapp.com/docs/core-features/connected-accounts/other-channels/sms/twilio-sms.md): Connect Twilio SMS to Missive for team text messaging. - [SignalWire SMS](https://missiveapp.com/docs/core-features/connected-accounts/other-channels/sms/signalwire-sms.md): Connect SignalWire SMS to Missive for affordable team messaging. - [Dialpad SMS](https://missiveapp.com/docs/core-features/connected-accounts/other-channels/sms/dialpad-sms.md): Connect Dialpad SMS to Missive for business text messaging. - [SMS FAQ](https://missiveapp.com/docs/core-features/connected-accounts/other-channels/sms/faq.md): Common questions about SMS integration with Missive. - [WhatsApp](https://missiveapp.com/docs/core-features/connected-accounts/other-channels/whatsapp.md): Connect WhatsApp Business to Missive for team messaging. - [Setup](https://missiveapp.com/docs/core-features/connected-accounts/other-channels/whatsapp/setup.md): Step-by-step WhatsApp Business setup guide for Missive. - [Templates](https://missiveapp.com/docs/core-features/connected-accounts/other-channels/whatsapp/templates.md): Create and manage WhatsApp message templates in Missive. - [WhatsApp FAQ](https://missiveapp.com/docs/core-features/connected-accounts/other-channels/whatsapp/faq.md): Common questions about WhatsApp integration with Missive. - [Social](https://missiveapp.com/docs/core-features/connected-accounts/other-channels/social.md): Connect Instagram and Facebook Messenger to Missive for team social messaging. - [Messenger Business](https://missiveapp.com/docs/core-features/connected-accounts/other-channels/social/messenger-business.md): Connect Facebook Messenger to Missive for team customer support. - [Instagram Business](https://missiveapp.com/docs/core-features/connected-accounts/other-channels/social/instagram-business.md): Connect Instagram Business to Missive for team DM management. - [Social FAQ](https://missiveapp.com/docs/core-features/connected-accounts/other-channels/social/faq.md): Common questions about Instagram and Messenger integration with Missive. - [Voice](https://missiveapp.com/docs/core-features/connected-accounts/other-channels/voice.md): Connect phone systems to Missive for call logging and voicemail. - [Aircall](https://missiveapp.com/docs/core-features/connected-accounts/other-channels/voice/aircall.md): Connect Aircall to Missive for call history and voicemail in your inbox. - [Dialpad](https://missiveapp.com/docs/core-features/connected-accounts/other-channels/voice/dialpad.md): Connect Dialpad to Missive for unified voice and messaging. - [Live Chat](https://missiveapp.com/docs/core-features/connected-accounts/other-channels/live-chat.md): Add a live chat widget to your website and handle conversations in Missive. - [Setup](https://missiveapp.com/docs/core-features/connected-accounts/other-channels/live-chat/setup.md): Install the Missive chat widget on your website. - [Live Chat FAQ](https://missiveapp.com/docs/core-features/connected-accounts/other-channels/live-chat/faq.md): Common questions about live chat integration with Missive. - [Custom channels](https://missiveapp.com/docs/core-features/connected-accounts/other-channels/custom-channels.md): Build custom channels to bring any messaging platform into Missive. - [Common scenarios](https://missiveapp.com/docs/core-features/connected-accounts/common-scenarios.md): Common account connection scenarios: personal vs shared, multiple domains, team routing. - [Connected Accounts FAQ](https://missiveapp.com/docs/core-features/connected-accounts/faq.md): Common questions about connecting and managing accounts in Missive. - [Conversations](https://missiveapp.com/docs/core-features/conversations.md): Work on conversations together. Comment, assign, snooze, and collaborate with your team in real-time. - [Collaboration](https://missiveapp.com/docs/core-features/conversations/collaboration.md): Collaborate on emails with comments, @mentions, shared drafts, and assignments. - [Internal chat](https://missiveapp.com/docs/core-features/conversations/internal-chat.md): Start private conversations with teammates without leaving Missive. - [Drafts](https://missiveapp.com/docs/core-features/conversations/drafts.md): Co-write email drafts in real-time. See teammates typing, leave notes, and prevent duplicate replies. - [Snoozing](https://missiveapp.com/docs/core-features/conversations/snoozing.md): Snooze conversations to hide them temporarily and bring them back when needed. - [Merging](https://missiveapp.com/docs/core-features/conversations/merging.md): Merge related conversations to keep context together and reduce inbox clutter. - [Conversations FAQ](https://missiveapp.com/docs/core-features/conversations/faq.md): Common questions about conversations, comments, and collaboration in Missive. - [Triage and assignment](https://missiveapp.com/docs/core-features/triage-and-assignment.md): Triage incoming messages and assign work to team members efficiently. - [Triage FAQ](https://missiveapp.com/docs/core-features/triage-and-assignment/faq.md): Common questions about triaging and assigning conversations in Missive. - [Team inboxes](https://missiveapp.com/docs/core-features/team-inboxes.md): Manage shared email accounts with team inboxes. See unassigned work and claim tasks. - [Creating a team](https://missiveapp.com/docs/core-features/team-inboxes/creating-a-team-space.md): Create team spaces to organize shared accounts and collaborate with colleagues. - [Team Inboxes FAQ](https://missiveapp.com/docs/core-features/team-inboxes/faq.md): Common questions about team inboxes and shared workspaces in Missive. - [Search and filter](https://missiveapp.com/docs/core-features/search-and-filter.md): Search conversations by keyword, date, sender, label, and more. - [Search FAQ](https://missiveapp.com/docs/core-features/search-and-filter/faq.md): Common questions about search and filtering in Missive. - [Labels](https://missiveapp.com/docs/core-features/understanding-label-types.md): Learn about personal vs shared labels and when to use each type. - [Settings](https://missiveapp.com/docs/core-features/understanding-label-types/managing-labels.md): Create, edit, and organize labels to categorize conversations in Missive. - [Use cases](https://missiveapp.com/docs/core-features/understanding-label-types/use-cases.md): Label use cases: categorizing support tickets, tracking sales leads, and more. - [Labels FAQ](https://missiveapp.com/docs/core-features/understanding-label-types/faq.md): Common questions about labels and organization in Missive. - [Canned responses](https://missiveapp.com/docs/core-features/canned-responses.md): Save time with canned responses. Create reusable templates for common replies. - [Using variables](https://missiveapp.com/docs/core-features/canned-responses/using-variables.md): Use variables in canned responses for personalized, dynamic templates. - [Canned Responses FAQ](https://missiveapp.com/docs/core-features/canned-responses/faq.md): Common questions about canned responses and templates in Missive. - [Tasks](https://missiveapp.com/docs/core-features/tasks.md): Track assigned work with tasks. See your to-do list and team workload. - [Viewing tasks](https://missiveapp.com/docs/core-features/tasks/viewing-and-organizing-tasks.md): View, filter, and organize your tasks in Missive. - [Tasks FAQ](https://missiveapp.com/docs/core-features/tasks/faq.md): Common questions about tasks and work management in Missive. - [Calendar](https://missiveapp.com/docs/core-features/calendar.md): View your calendar alongside your inbox. Schedule meetings without switching apps. - [Calendar FAQ](https://missiveapp.com/docs/core-features/calendar/faq.md): Common questions about calendar integration in Missive. - [Contacts](https://missiveapp.com/docs/core-features/contacts.md): Manage contacts in Missive. See conversation history and customer details. - [Importing contacts](https://missiveapp.com/docs/core-features/contacts/importing.md): Import contacts from CSV or sync with external systems. - [Contacts FAQ](https://missiveapp.com/docs/core-features/contacts/faq.md): Common questions about contacts and contact management in Missive. - [Activity feed](https://missiveapp.com/docs/core-features/activity-feed.md): Stay on top of mentions, reactions, and calendar reminders in one place. - [Activity feed FAQ](https://missiveapp.com/docs/core-features/activity-feed/faq.md): Common questions about the Activity feed in Missive. - [Aliases & signatures](https://missiveapp.com/docs/core-features/aliases-and-signatures.md): Send from multiple email addresses and create professional signatures. - [Setting up aliases](https://missiveapp.com/docs/core-features/aliases-and-signatures/setting-up-aliases.md): Configure email aliases to send from different addresses in Missive. - [Setting up email signatures](https://missiveapp.com/docs/core-features/aliases-and-signatures/setting-up-email-signatures.md): Create and manage email signatures in Missive. - [Managing your team signatures](https://missiveapp.com/docs/core-features/aliases-and-signatures/managing-your-team-signatures.md): Manage team-wide email signatures for consistent branding. - [Aliases & signatures FAQ](https://missiveapp.com/docs/core-features/aliases-and-signatures/faq.md): Common questions about aliases and email signatures in Missive. - [Status and Out of office](https://missiveapp.com/docs/core-features/status-and-out-of-office.md): Set your status and out-of-office to let teammates know your availability. - [Personal auto-response](https://missiveapp.com/docs/core-features/status-and-out-of-office/personal-auto-response.md): Configure automatic replies when you're away. - [Overview](https://missiveapp.com/docs/ai/overview.md): Missive's AI assistant drafts replies, searches your emails and calendar, looks up contacts, and finds relevant canned responses. Powered by OpenAI, Anthropic Claude, or Google Gemini. - [Setting up AI](https://missiveapp.com/docs/ai/setup.md): Connect one or more AI providers to use AI features in Missive. - [OpenAI](https://missiveapp.com/docs/ai/setup/openai.md): Connect your OpenAI account to use GPT models in Missive. - [Anthropic Claude](https://missiveapp.com/docs/ai/setup/anthropic.md): Connect your Anthropic account to use Claude models in Missive. - [Google Gemini](https://missiveapp.com/docs/ai/setup/gemini.md): Connect your Google AI account to use Gemini models in Missive. - [Using AI](https://missiveapp.com/docs/ai/using-ai.md): Learn how to use the AI assistant, prompts, and instructions in Missive. - [Assistant](https://missiveapp.com/docs/ai/using-ai/assistant.md): Missive's AI assistant understands your full conversation, searches your emails and calendar, and helps you draft replies from the sidebar. - [Prompts](https://missiveapp.com/docs/ai/using-ai/prompts.md): Create reusable AI actions you can run on messages or drafts. - [MCP integrations](https://missiveapp.com/docs/ai/using-ai/mcp-integrations.md): Connect Missive AI to Notion, Linear, Attio, HubSpot, Stripe, Todoist, ClickUp, and custom MCP servers. - [Managing shortcuts](https://missiveapp.com/docs/ai/using-ai/shortcuts.md): Control which AI prompts appear as quick actions in your interface. - [Instructions](https://missiveapp.com/docs/ai/using-ai/instructions.md): Define AI behavior guidelines that apply to every assistant conversation across your organization. - [AI FAQ](https://missiveapp.com/docs/ai/using-ai/faq.md): Common questions about AI features in Missive. - [Rules](https://missiveapp.com/docs/advanced-features/rules.md): Automate your inbox with rules. Route, label, and respond automatically. - [Rule types](https://missiveapp.com/docs/advanced-features/rules/rule-types.md): Learn about incoming, outgoing, and action rule types in Missive. - [Conditions](https://missiveapp.com/docs/advanced-features/rules/conditions.md): Define rule conditions to filter which messages trigger automation. - [Actions](https://missiveapp.com/docs/advanced-features/rules/actions.md): Configure rule actions: assign, label, reply, forward, and more. - [Workload balancing](https://missiveapp.com/docs/advanced-features/rules/workload-balancing.md): Balance workload with round-robin and least-busy assignment rules. - [AI Rules](https://missiveapp.com/docs/advanced-features/rules/ai-rules.md): Use AI to analyze messages and trigger actions based on content. - [AI Rules templates](https://missiveapp.com/docs/advanced-features/rules/ai-rules/ai-rules-templates.md): AI rule templates for sentiment analysis, categorization, and routing. - [Examples](https://missiveapp.com/docs/advanced-features/rules/examples.md): Rule examples for common automation scenarios in Missive. - [SLA and response time](https://missiveapp.com/docs/advanced-features/rules/examples/sla-and-response-time.md): Rule examples: SLA tracking, response time alerts, escalation. - [Triage and routing](https://missiveapp.com/docs/advanced-features/rules/examples/triage-and-routing.md): Rule examples: auto-assign, route by topic, distribute workload. - [Inbox organization](https://missiveapp.com/docs/advanced-features/rules/examples/inbox-organization.md): Rule examples: auto-label, folder routing, inbox cleanup. - [Automation](https://missiveapp.com/docs/advanced-features/rules/examples/automation.md): Rule examples: auto-reply, auto-archive, scheduled actions. - [Complex rules](https://missiveapp.com/docs/advanced-features/rules/examples/complex-rules.md): Advanced rule examples: multiple conditions, chained actions. - [Templates](https://missiveapp.com/docs/advanced-features/rules/templates.md): Ready-to-use rule templates. Copy and customize for your workflow. - [Inbox Zero on weekends](https://missiveapp.com/docs/advanced-features/rules/templates/inbox-zero-on-weekends.md): Template: Auto-archive non-urgent emails on weekends. - [Automatic follow ups](https://missiveapp.com/docs/advanced-features/rules/templates/automatic-follow-ups.md): Template: Send automatic follow-up reminders. - [Record emails to CRM](https://missiveapp.com/docs/advanced-features/rules/templates/record-emails-to-crm.md): Template: Automatically log emails to your CRM. - [Auto-assign by keyword](https://missiveapp.com/docs/advanced-features/rules/templates/auto-assign-by-keyword.md): Template: Automatically assign conversations based on keywords. - [Basic Service Level Agreement](https://missiveapp.com/docs/advanced-features/rules/templates/sla-basic-templates.md): Template: Basic SLA tracking and response time alerts. - [Auto-forward invoices and receipts](https://missiveapp.com/docs/advanced-features/rules/templates/forward-invoices-to-accounting.md): Template: Auto-forward invoices to your accounting team. - [Auto-label issued refunds](https://missiveapp.com/docs/advanced-features/rules/templates/auto-label-issued-refunds.md): Template: Label conversations when refunds are issued. - [Auto-label potential leads with AI](https://missiveapp.com/docs/advanced-features/rules/templates/auto-label-potential-leads-with-ai.md): Template: Use AI to identify and label potential sales leads. - [Escalate urgent emails with AI](https://missiveapp.com/docs/advanced-features/rules/templates/escalate-urgent-emails-with-ai.md): Template: Use AI to detect and escalate urgent emails. - [Rules FAQ](https://missiveapp.com/docs/advanced-features/rules/faq.md): Common questions about rules and automation in Missive. - [Integrations](https://missiveapp.com/docs/advanced-features/integrations.md): Connect Missive to CRMs, help desks, and business tools you already use. - [Build your own](https://missiveapp.com/docs/advanced-features/integrations/build-your-own.md): Build custom integrations with Missive's API and webhooks. - [Shopify setup](https://missiveapp.com/docs/advanced-features/integrations/shopify-setup.md): Create a Shopify app and connect it to Missive to see customer order history next to your conversations. - [Integrations FAQ](https://missiveapp.com/docs/advanced-features/integrations/faq.md): Common questions about integrations in Missive. - [Guests](https://missiveapp.com/docs/advanced-features/guest-access.md): Invite external collaborators to specific conversations without full access. - [Access & preferences](https://missiveapp.com/docs/advanced-features/guest-access/access-and-preferences.md): Configure guest permissions and access levels. - [Inviting a guest](https://missiveapp.com/docs/advanced-features/guest-access/inviting-a-guest.md): Invite guests to collaborate on conversations in Missive. - [Dedicated guest channel](https://missiveapp.com/docs/advanced-features/guest-access/dedicated-guest-channel.md): Create dedicated channels for ongoing guest collaboration. - [Guests FAQ](https://missiveapp.com/docs/advanced-features/guest-access/faq.md): Common questions about guest access in Missive. - [Analytics](https://missiveapp.com/docs/advanced-features/analytics.md): Track team performance with response times, volume, and workload metrics. - [Reports](https://missiveapp.com/docs/advanced-features/analytics/reports.md): Generate reports on team activity, response times, and conversation volume. - [Analytics FAQ](https://missiveapp.com/docs/advanced-features/analytics/faq.md): Common questions about analytics and reporting in Missive. - [Command bar](https://missiveapp.com/docs/advanced-features/command-bar.md): Use the command bar for quick actions, search, and navigation. - [Actions](https://missiveapp.com/docs/advanced-features/command-bar/using-the-command-bar.md): Master the command bar: keyboard shortcuts and quick commands. - [Configuration](https://missiveapp.com/docs/advanced-features/command-bar/configuring-your-command-bar.md): Customize command bar actions and shortcuts. - [Shortcuts](https://missiveapp.com/docs/advanced-features/shortcuts.md): Keyboard shortcuts for fast navigation and actions in Missive. - [Organization settings](https://missiveapp.com/docs/administration/organization-settings.md): Configure organization-wide settings in Missive. - [Sensitive communication](https://missiveapp.com/docs/administration/sensitive-communications.md): Keep sensitive internal emails private in Missive. See how shared accounts and distribution lists expose threads, and set up a separate confidential organization. - [SAML and SSO](https://missiveapp.com/docs/administration/saml-and-sso.md): Configure SAML single sign-on for enterprise authentication. - [Microsoft Entra ID (Formerly Azure AD)](https://missiveapp.com/docs/administration/saml-and-sso/configuring-azure-active-directory.md): Set up Microsoft Entra ID SSO with Missive step by step. - [Configuring Okta SSO](https://missiveapp.com/docs/administration/saml-and-sso/configuring-okta-single-sign-on.md): Set up Okta SSO with Missive step by step. - [Security](https://missiveapp.com/docs/administration/security.md): Security settings for your Missive organization. Protect your team's data. - [IP restriction](https://missiveapp.com/docs/administration/security/ip-restriction.md): Restrict Missive access to specific IP addresses for added security. - [Removing a user](https://missiveapp.com/docs/administration/security/removing-a-user.md) - [Backup emails](https://missiveapp.com/docs/administration/security/removing-a-user/backup-emails.md) - [Transferring ownership](https://missiveapp.com/docs/administration/security/removing-a-user/transferring-ownership.md) - [Security FAQ](https://missiveapp.com/docs/administration/security/faq.md): Common questions about security settings in Missive. - [Roles](https://missiveapp.com/docs/administration/roles.md): Manage user roles and permissions. Control who can access what in Missive. - [Roles FAQ](https://missiveapp.com/docs/administration/roles/faq.md): Common questions about user roles and permissions in Missive. - [Billing and plans](https://missiveapp.com/docs/administration/billing-and-plans.md): Manage your Missive subscription, billing, and plan features. - [Billing FAQ](https://missiveapp.com/docs/administration/billing-and-plans/faq.md): Common questions about billing, plans, and pricing in Missive. - [From Front](https://missiveapp.com/docs/migration/from-front.md): Migrate from Front to Missive. Step-by-step guide for teams switching. - [Contact](https://missiveapp.com/docs/support/contact.md): Contact the Missive team for support, sales, or feedback. - [How to Mark All Emails as Read in Gmail](https://missiveapp.com/docs/support/mark-all-emails-as-read-in-gmail.md): Mark all emails as read in Gmail using Missive's bulk actions. - [How to Mass Archive Gmail Emails](https://missiveapp.com/docs/support/mass-archive-gmail-emails.md): Archive multiple Gmail emails at once with Missive. - [How to Set Up Out of Office Auto-Response](https://missiveapp.com/docs/support/out-of-office-autoresponse.md): Set up out-of-office auto-responses in Missive. - [How to Merge Email Conversations](https://missiveapp.com/docs/support/merging-messages.md): Merge email conversations to combine related threads in Missive. - [Why Does Missive Ask to Confirm Password](https://missiveapp.com/docs/support/confirm-password-in-settings.md): How to confirm your password in Missive settings. - [How to Search Gmail by Date](https://missiveapp.com/docs/support/search-gmail-by-date.md): Search Gmail by date range using Missive's advanced search. - [What Does Unsupported Message Mean on Instagram](https://missiveapp.com/docs/support/instagram-unsupported-message.md): Handling unsupported Instagram message types in Missive. - [How to Add an Image to Email Signature](https://missiveapp.com/docs/support/image-email-signature.md): Add images and logos to your email signature in Missive. - [How Many Gmail Accounts Can You Have](https://missiveapp.com/docs/support/how-many-gmail-accounts-can-i-have.md): Connect unlimited Gmail accounts to Missive. No restrictions. - [Where to Find Twilio Account SID and Auth Token](https://missiveapp.com/docs/support/twilio-credentials.md): Find your Twilio credentials for SMS and chat setup in Missive. - [How to Restore a Discarded Draft](https://missiveapp.com/docs/support/restore-discarded-draft.md): Recover discarded email drafts in Missive. ## Developers - [Overview](https://missiveapp.com/docs/developers/readme.md): Missive developer tools: REST API, UI integrations, webhooks, and custom channels for full customization. - [Rest API](https://missiveapp.com/docs/developers/rest-api.md): Use the Missive REST API to enrich conversations, automate drafts, sync contacts, and more. - [Rate Limits](https://missiveapp.com/docs/developers/rest-api/rate-limits.md): Missive API rate limits: 5 concurrent requests, 300 per minute, 900 per 15 minutes. - [Endpoints](https://missiveapp.com/docs/developers/rest-api/endpoints.md): Complete reference for Missive API endpoints: analytics, conversations, drafts, posts, contacts, labels, and more. - [UI/iFrame integrations](https://missiveapp.com/docs/developers/ui-iframe-integrations.md): Build custom UI integrations with iFrames that interact with Missive using JavaScript API. - [JavaScript API](https://missiveapp.com/docs/developers/ui-iframe-integrations/javascript-api.md): Complete JavaScript API reference for Missive iFrame integrations: methods, events, and objects. - [No-Code & AI Integration](https://missiveapp.com/docs/developers/ui-iframe-integrations/no-code-and-ai-integration.md): Build Missive integrations without coding using AI assistants like Cursor or low-code platforms like Retool. - [Webhooks](https://missiveapp.com/docs/developers/webhooks.md): Set up webhooks to receive notifications about emails, labels, and other Missive events via HTTP POST. - [Custom channels](https://missiveapp.com/docs/developers/custom-channels.md): Integrate any communication channel with Missive: live chat, SMS, ticketing systems, and more. - [Setup](https://missiveapp.com/docs/developers/custom-channels/setup.md): Step-by-step guide to set up custom channels: create, receive, and send messages. - [Contact](https://missiveapp.com/docs/developers/contact.md): Get help with Missive API, integrations, or technical support. --- # Agent Instructions This documentation is published with GitBook. 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