Feature overview

Out of office

Missive's Out of office status lets you set yourself or a coworker as unavailable for a determined period of time. Replies received in conversations assigned to you will automatically move the conversations to Unassigned so that your coworkers can handle these while you’re away.

Out of office status
Setting an Out of office status

Your coworkers will see your status when hovering your status emoji.

Coworker status in sidebar Coworker status in assignment menu Coworker status in conversation accesses
Coworker statuses

Setting a coworker status

Someone called in sick or forgot to set their status before leaving? Head over to your organization Members tab and set it for them.

Setting a coworker status
Setting a coworker status

Rules

Assign user(s) rule actions have precedence over an Out of office status. You can however specify whether the rule action should assign or move to Unassigned if the selected users are Out of office.

Assign user(s) rule action
Moving conversation to Unassigned when user is Out of office

Last updated on July 3, 2019

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