Help Center

How can we help?

Can’t find your answer?

Email us at support@missiveapp.com

Guides

Learn the basics

🎉

Getting started with Missive

All you need to setup your team, from importing emails to @mentioning coworkers.

Learn more

👥

Email sharing configuration

Automatically share team emails to boost your productivity.

Learn more

📚

Missive concepts explained

Inbox VS Team Inboxes • Inbox VS Assigned to me • Archiving VS Closing …

Learn more

🧭

How to triage and assign?

Use the assignment flow to improve your customer service.

Learn more

📥

Take advantage of Team inboxes

Team Inboxes offer a powerful workflow for all of your shared accounts, learn how to use them.

Learn more

🙋🏻‍♀️

FAQ

Hundreds of questions and answers covering every aspect of Missive, from labels to pricing to assignment, etc.

Learn more

Become a pro

✍️

Aliases & signatures

Learn how to perfectly setup your aliases and signatures.

Learn more

🏓

Missive Tips & Tricks

Improve your email and chat game using these simple tricks.

Learn more

📅

Learn everything about the calendar

Quickly schedule meetings, video calls, get reminders about upcoming activities and more.

Learn more

🗣️

Internal chat

Learn how you can chat with coworkers in rooms and around emails, SMS, etc.

Learn more

Configuring Google

Learn how to best setup Google to work with Missive.

Learn more

💨

Learn to be fast

Be more productive by learning the Command bar and Missive shortcuts.

Learn more

🎥

Video tutorials

Short-format video resources to swiftly become a Missive pro.

Learn more

WhatsApp

Connect with your customers on the world’s most popular messaging app through our Twilio integration.

Learn more

💬

Missive Live Chat

Missive Live Chat is the perfect way to interact with visitors from your website without creating additional silos of communication.

Learn more

📈

Analytics

Learn how to measure the key performance metrics of your team.

Learn more

🏷️

Labels

The perfect way to organize your team’s conversations.

Learn more

📏

Rules

Learn how to automate your business workflows with rules.

Learn more

📝

Canned responses

Learn how to create canned responses and share them with everyone at your company.

Learn more

🔐

Single Sign-On

Manage your employees’ access to Missive via your Single Sign-On identity provider.

Learn more

Developers

👨🏻‍💻

Developer documentation

Enrich your Missive experience with our APIs.

Learn more

⚙️

Custom channels

Learn how to integrate any source of messages.

Learn more

More

🇪🇺

Missive and GDPR

Missive is fully compliant with the European Union GDPR privacy law.

Learn more

Can’t find your answer?

Contact us at support@missiveapp.com

Great product and even better customer support.

Ryan Rizos on Trustpilot

It’s awesome how fast you guys react to issues and actually try to fix them. We’ve got more SAAS contracts but you guys are definitely the best.

Roel van der Zanden | VDZ trading

@missiveapp Thanks for the fantastic support as always!

7LFreight on Twitter