Help Center

How can we help?

Missive makes life so much easier with the team chat! Having the ability to tag and chat with the team regarding an email is a tool I didn't know I was missing. Their customer support is great with fast responses on any questions I have :)

Ellie Bonanno on Trustpilot

Amazing app. Works as expected, even better than paid and well known apps. Support team fast reply to my enquiry and very helpful.

Ammy Z. on Google Play

It’s crazy how good your support is, especially fast and responsible.
Dennis Oderwald | YAY! Digital GmbH

Send us your question! support@missiveapp.com

Guides

Getting started with Missive

All you need to setup your team, from importing emails to @mentioning coworkers.

Email sharing configuration

Automatically share team emails to boost your productivity.

Missive Tips & Tricks

Improve your email and chat game using these simple tricks.

Missive concepts explained

Inbox VS Team Inboxes • Inbox VS Assigned to me • Archiving VS Closing …

How to triage and assign conversations

Use the assignment flow to improve your customer service.

Configuring Google

Learn how to best setup Google to work with Missive.

Keyboard shortcuts

Be more productive by mastering Missive shortcuts.

Developer Documentation

Enrich your Missive experience with our APIs.

Video tutorials

Short-format video resources to swiftly get you started with Missive.

Missive and GDPR 🇪🇺

Missive is fully compliant with the European Union GDPR privacy law.

Shared labels

The perfect way to organize your team’s conversations.

Pinned conversations

The secret weapon to ultimate Missive productivity.

Rules

Learn how to automate your business workflows with rules.

FAQ 🙋🏻‍♀️

Hundreds of questions and answers covering every aspect of Missive, from labels to pricing to assignment, etc.