Help Center

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Email us at support@missiveapp.com

Guides

Learn the basics

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Getting started with Missive

All you need to setup your team, from importing emails to @mentioning coworkers.

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Email sharing configuration

Automatically share team emails to boost your productivity.

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Missive concepts explained

Inbox VS Team Inboxes • Inbox VS Assigned to me • Archiving VS Closing …

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How to triage and assign?

Use the assignment flow to improve your customer service.

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Take advantage of Team inboxes

Team Inboxes offer a powerful workflow for all of your shared accounts, learn how to use them.

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FAQ

Hundreds of questions and answers covering every aspect of Missive, from labels to pricing to assignment, etc.

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Become a pro

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Missive Tips & Tricks

Improve your email and chat game using these simple tricks.

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Configuring Google

Learn how to best setup Google to work with Missive.

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Keyboard shortcuts

Be more productive by mastering Missive shortcuts.

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Video tutorials

Short-format video resources to swiftly become a Missive pro.

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WhatsApp

Connect with your customers on the world’s most popular messaging app through our Twilio integration.

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Missive Live Chat

Missive Live Chat is the perfect way to interact with visitors from your website without creating additional silos of communication.

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Labels

The perfect way to organize your team’s conversations.

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Rules

Learn how to automate your business workflows with rules.

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Developers

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Developer documentation

Enrich your Missive experience with our APIs.

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Custom channels

Learn how to integrate any source of messages.

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More

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Missive and GDPR

Missive is fully compliant with the European Union GDPR privacy law.

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Can’t find your answer?

Contact us at support@missiveapp.com

It’s awesome how fast you guys react to issues and actually try to fix them. We’ve got more SAAS contracts but you guys are definitely the best.

Roel van der Zanden | VDZ trading

Missive makes life so much easier with the team chat! Having the ability to tag and chat with the team regarding an email is a tool I didn't know I was missing. Their customer support is great with fast responses on any questions I have :)

Ellie Bonanno on Trustpilot

It’s crazy how good your support is, especially fast and responsible.

Dennis Oderwald | YAY! Digital GmbH