We may collect the following personal data from Users:
- Contact data such as name, email address, mailing address, or phone number;
- Demographic data such as age, education, gender, interests and ZIP code;
- Billing data such as credit card number and billing address;
- Unique identifiers such as username, account number or password;
- IP address, geolocation based on IP address;
- Browser name, operating system and Internet service providers;
- Data about Users business such as company name, company size, business type.
We will collect personal data from Users only if they voluntarily submit such data to us. Users can always refuse to supply personally data, except that it may prevent them from engaging in certain Site activities.
How we use collected data
Missive may collect and use Users personal data for the following purposes:
To run and operate our Site
We may need Users data to display content on the Site correctly.
To improve customer service
Personal data helps us respond to customer service requests and support needs more efficiently.
To personalize user experience
We may use data in aggregate to understand how our Users as a group use the services and resources provided on our Site.
To improve our Site
We may use feedback Users provide to improve our products and services.
To process payments
Credit card data is stored to facilitate recurring payments of subscriptions to the Site. Credit card data is stored for the whole duration of Users subscriptions. The storage or credit card data is implemented by our payment service provider, Stripe.
To send periodic emails
We may use the email address to send Users data and updates pertaining to their usage of the Site. It may also be used to respond to their inquiries, questions, and/or other requests.
We adopt appropriate data collection, storage and processing practices and security measures to protect against unauthorized access, alteration, disclosure or destruction of Users personal data, username, password, transaction information and data stored on our Site.
Sensitive and private data exchange between the Site and its Users happens over a TLS secured communication channel (also known as SSL) and is encrypted and protected with digital signatures.
Right to access
We acknowledge that Users have the right to access their personal data. Upon request, we will provide Users with information about whether we hold any of their personal data. Users may access, correct, or request deletion of their personal data by contacting us at the contact addresses below. We will respond to Users requests within a reasonable timeframe. In certain circumstances, we may be required by law to retain Users personal data.
Sharing personal data
We do not sell, trade, or rent Users personal data to others. We may use third party service providers to help us operate our business and the Site or administer activities on our behalf; these companies are authorized to use Users personal data only as necessary to provide these services to us:
- Send marketing communications
- Provide customer service
- Provide cloud computing infrastructure
- Provide research and analysis
- Process payments
Web browser cookies
If Users register to our Site or our mailing list, they will receive emails that may include company news, updates, related product or service information, etc.
Users acceptance of these terms
By using this Site, Users signify their acceptance of this policy. If Users do not agree to this policy, they should not use our Site. Users continued use of the Site following the posting of changes to this policy will be deemed their acceptance of those changes.
GDPR and Data Processing Agreement 🇪🇺
Missive is fully compliant with the European Union GDPR privacy law. To learn more or to request a data processing agreement visit this page.
Heliom inc. is located at :
274 Christophe-Colomb Est
Quebec, QC, Canada