Changelog

Save filters to sidebar

Dynamic users selection in rule actions

Save for Later option when downloading emails

Opening comment attachments when pressing enter

Collapse consecutive event entries

Custom URL scheme auto-linked in comments

Alternative managed signature for subsequent replies

Add BCC condition to email rules

Ability to view and revoke all your active sessions

Retool integration • Read more

Emoji suggestion when typing in the composer on iPad

Save for Later attachments are now available in the windowed composer

Logging in Dialpad with Google or Microsoft on the desktop app

The composer window sometimes opening out of view on Windows

Reactions emoji picker not working on mobile

Uploading attachments not having a progress bar anymore

Google Drive menu broken when multiple accounts are connected

Ability to add a description to labels

Show in their Inbox option in Share with teammates rule action

App font legibility on Windows

Display latest assignment or task event in the conversation preview

Dragging multiple attachments from email into the comment box

Connecting to Grammarly account on Windows

Ctrl+Del not deleting word in front of cursor on Windows

Various issues related to the Grammarly integration

Grammarly integration • Read more

Team changed rules

Manage personal email account labels

General performance improvements when a lot of accounts are connected

Clicking any action banner will navigate to the related conversation

Missed attachment wrongly prompting sometimes

Dialpad CTI integration • Read more

Integrately integration • Read more

Save attachments for later

Resend messages

Popup to suggest adding missing accesses when sharing a conversation link in a comment

Drag attachments from messages to conversations and vice versa

Disconnected IMAP accounts now try to reconnect automatically

Cc shortcut not working anymore since the last update

Navigating to Starred mailbox with shortcut

Removing pinned conversations from the sidebar sometimes not working

Not being able to open emails sent without a From address

Configure quick actions not working on mobile

Dialpad SMS and call logs • Read more

Assign owner to deals

Snooze menu UI

Retain desktop app windows position when relaunching the app

Notification banners should no longer be in the way when scrolled to the bottom

Searching in rules

Swipes settings change not always persisted

Changing text format and color on mobile

Opening Contacts when contact books are empty

Composer being unfocused when moving the window around

Certain custom shortcuts triggered while typing in the composer or comment box

⌨️ Customizable shortcuts

Settings sidebar UI improvements

Faster file uploads

Next week snooze option on Sundays adding an extra week

Call option when tapping a phone number not working on mobile

Change snooze menu not working on mobile

Certain integration actions missing from messages quick actions

Rules not always loading on mobile

Clearing contacts search button not working on mobile

Prompt layout when there are multiple choices on mobile

Send dropdown menu misplaced on tablet

Calendar event menu scrolling with the content

Disconnected account text being illegible on dark mode

Add Microsoft Teams and Skype meeting to Outlook calendar events

Rules are now searchable

Improved the “Sometime” snooze option

Setting on macOS to preview attachment with “Quick Look” instead of the in-app preview

Calendar sometimes appearing to be loading forever

Adding a new calendar account requiring a reload before displaying any calendars

Tapping the attachment button on iPad sometimes not working

Add Google Meet meeting to Google calendar events

Support copy/pasting addresses from message info into the composer

Autofocusing certain menus on iPad when opening with a keyboard shortcut

Pressing space anywhere sometimes previewing a previous attachment

Snoozed event sometimes appearing as canceled in the calendar

Downloading attachments from a comment context menu

Preview attachments in-app

Audio and video files playable inline

Setting to control image attachments being automatically expanded or not

Create event option in mobile main action menu

Improved snooze options in context menu

Allow liquid syntax (variables) in response link href

Creating custom calendar group

Navigating in windowed calendar reverting to month layout

Copy link quick action button not working on browser

Copy/pasting content from email to composer on Windows sometimes having wrong formatting

Image attachments being too large when printing an email

Navigating snooze options with a keyboard on an iPad

Setting to open Missive links in the desktop app instead of the browser

Conversations reappearing after archiving or closing all conversations at once

Some valid email addresses rejected as invalid when creating Forward rule

Layout issue with “Send now” button in narrow windows

Instagram quoted replies not displaying correctly

Giphy integration • Read more

Send now button in undo send banner

Show Sent by in message header of non-email messages

Collapse image displayed from an URL in a comment

@mention sorting in private conversation when part of multiple organizations

Image dimension in certain email <table> layout

Added reply button back on top of messages

Pasting code snippet into the editor

Issue where certain conversations wouldn’t open since v10.25.0

Message quick actions

Domain name clickable in contact card

Team rule condition

Author rule condition in outgoing message

Create calendar event with recipients message action

Assignment and labelling swipe actions

Customize swipe actions color

Setting to create new drafts in Inbox

Create WhatsApp messages from API

API endpoint to list conversations

Listing email labels with forward slashes in their name

Searching for labels with parentheses

Alignment issue in integration forms

Several improvements to the Pipedrive integration

Zoom integration • Read more

Match contacts to Aircall logs

2FA QR code hardly scannable on dark theme

Mark as not spam sometimes missing from conversation options

Aircall integration • Read more

Aircall account

Make integration • Read more

UI when adding a new integration

Search mailboxes missing the remove option since last update

Changing calendar view breaking http links in location

Opening a conversation with multiple calendar invites sometimes freezing the app

Message body (without quote) condition for email rules

Missive link broken in ClickUp task description

Search results going blank when changing the mailbox being searched

Inaccurate “(deleted team)” text shown when conversation is forked

App failing to load after deleting email account that was pinned to sidebar

Selecting mailbox in Sub-mailboxes menu

Creating label from Rules popup

Opening responses popup multiple times with the shortcut

Link tooltip sometimes not being removed in responses

Pin email account labels in sidebar section

Pin any sub-mailboxes to sidebar

Setting to change which senders are visible in conversation list

Added Georgia font to composer

Option to remove We run on Missive from live chat

Navigating to the specific team inbox when clicking/tapping a message notification

Conversations available in multiple team inboxes when sent to multiple team addresses

Don’t remove conversation from Inbox when removing from Assigned to me

Dark iOS keyboard on dark theme

Open Image context menu option on desktop app

Clicking on an attachment sometimes not selecting the attachment

Integration column not being visible on a certain mobile width

Opening comment context menu on iPad not always working

Composer lags on desktop app

Auto-navigation behavior when sending messages

Windowed composer not closing when automatically discarding draft

Unlimited organization addresses

Enterprise plan

Move email to… option for email messages

Entry of a conversation being referenced in a different conversation

Delete known addresses from the suggestion list

Move email to new conversation rule action

Number of messages in conversation rule condition

Automatically discard blank drafts without being prompted

Merge conversations by dragging in contact sidebar

Some signature images appearing broken in composer upon replying

Support Korean characters when detecting links in composer

Opening responses with keyboard shortcut in popup composer

Coworkers sometimes seeing a notification for a message in a team inbox sent and closed by someone else

Comment attachments won’t be automatically submitted anymore

Merge conversations by multiple selection

Option to change email account avatar

Merge conversations by drag and drop

Automatically navigate to conversations and mailboxes when dragging an item and hovering for a little while

Android auto theme support

Find in view support when using Gmail shortcuts

Add Share option to conversations, messages, and comments on mobile

Snooze context menu offering more options

Back button behavior on Android

Make task content selectable in task menu

Don’t overwrite composer selection with empty response

Support pasting any file in comments and composer

Calendar support for Office 365 shared mailboxes

Mailbox being scrolled to top when archiving with the “Unselect conversation” option

Indent shortcut indenting twice in composer

🕵️ Find in view

Star / Unstar rule action

Mark as spam rule action

Prevent message delivery outgoing message rule action

Automated reply? incoming message rule condition

Read trackers? incoming message rule condition

Rule creation flow

Notification preferences UI

Command bar search results

Integration swipe actions being automatically removed

Tapping notifications on Android not launching the app when not running

Double-tapping to select word while editing a comment on mobile

Sometimes having to reload in order to see a new message in a mailbox

Assignment menus UI and UX

Responses not editable by default when inserting in draft

Dark launch screen on Android dark mode

Custom variables in signature Liquid tag

Calendar wrongly showing the delay icon

Pasting links with right-click sometimes not working

Certain preferences sections being hidden when searching

Task popup layout in task-related events

Emoji suggestions in composer wrongly sticking around

Convert selection into clickable link when pasting URL

Copy Email option when right-clicking on email links

Support Asana multi-select custom field

Forward to Pipedrive and Forward to HubSpot automatically links the email to the contact

Clicking attachments opening twice on browsers

Auto CC / BCC sometimes being lost when changing alias

Send response rule action sometimes showing “Deleted response” when response exists

Option to unselect conversation when archiving on desktop

Sometimes seeing a loader forever when viewing a calendar invite

Rewards 💰 • Read more

Tooltip in editor when cursor is on a link

Initiate new WhatsApp messages

Setting to disable converting URLs into clickable links when pasting

Leave in Inbox option not always working when snoozing from the command bar

Pasting plain text converted into HTML when text contains URLs

Recurring calendar events on certain time zones

Responses search sorting

Pasting plain text content with newlines and URLs

“Loading message…” sometimes never completing

Responses folders and labels

Pronouns support in contacts and member profiles

Automatically paste URLs as clickable links in the composer

Don’t navigate to links when clicking in the composer

Light search input on iOS 15 with dark theme

Contact books appearing twice in command bar

Random loading spinner appearing in contact form

Accepting invites in email sometimes not working

Instagram accounts • Read more

Clicking Watch conversation in watch menu not working

ClickUp integration • Read more

Move back conversation actions to the top on tablets

Quoted text being unreadable on dark theme with light messages option enabled

Emojis sometimes appearing inverted on dark theme

Organization labels visibility configuration

Notifications for tasks and assignments

Unread state for task and assignment changes

Shortcut to navigate back/forward

Preferences UI improvements

General UI improvements on tablets

In the labels menu, sort labels of the selected conversation’s email account(s) first

When offline, send email notifications for assignments in addition to @mentions

Stale data when your device is waking up

Calendar email invite using an outdated event when rescheduled

Snoozing for yourself possibly removing a conversation from a team inbox

Calendar appearing to be syncing forever

Pasting in To / Cc / Bcc fields on iOS

Certain links opening a blank popup on Missive

iOS 15 minor issues

Unassign team and Remove from team inbox rule action

Prioritize aliases included in To over Cc when replying

Copying and cutting To / Cc / Bcc address tokens

Focus comment box after inserting emoji from the picker

Opening message link on browsers

Organization owner unable to make other users admins since last update

Command bar • Read more

Set time in hours for snooze

Make “In X weekdays” aware of user-defined weekends

Default From address selected when replying to email received via BCC

Use CMD+Return to send messages on iOS

Latest message "phone_number" available to custom iframe integrations

SLA rules sometimes wrongly being applied

Context menus not losing focus when moving cursor away

Replying to long threads sometimes freezing the app

Grammarly not working with SMS messages

Extra whitespace appearing in some HTML signatures upon sending email

Whitespace being lost when sending emails

Possibility to lose draft changes when closing and choosing “Save”

Download all attachments on browser

HubSpot integration

SignalWire SMS account

Missive Chat automatic email follow-up

Don’t mark visitor messages as read when browser tab isn’t focused

Reduce likelihood of white messages on dark theme

Allow tagging yourself in task comments

Show snooze date when hovering snooze button

Choose any option in prompts when “Never ask again” is enabled

“Discard upon reply” snooze option always appearing checked in composer

Adding new iCloud account

Updating IMAP account credentials

Editor toolbar being over cursor on mobile

“Send later” overlay misplaced in inline editor

Changing font and size sometimes not working in inline editor

Filters not being re-applied when navigating away from conversation

Custom channels • Read more

Auto-archive option to Inbox flow in account sharing settings

Contact suggestions sorting in composer

Composer toolbar always visible with inline composer

Autofocus modal input on touch devices

Automatically assign mentioned people when converting a comment to a task

Sending drafts from a new conversation window sometimes spinning forever

Sometimes seeing multiple messages selected at once

Search input sometimes not being focusable on touch devices

File preview not responding to keyboard shortcuts on macOS

Filtered conversations not updating after being refreshed

Sub-label with “/” in name displaying parent name in sidebar

Better “Comic Sans” alternative on iOS

Don’t mark as read a conversation that was manually marked as unread when focusing back

No misspelled word suggestions on Windows

Tweet composer character remaining count

Not always being able to edit responses sharing setting

“Send & Close” missing on certain drafts

SMS numbers in composer not showing the right contact

Editing coworker profile sometimes removing their picture

App appearing frozen when launching on iOS 14.6

App appearing frozen after a certain amount of conversations being swiped

Composer toolbar buttons

App title bar on Windows

Share with teammates rule action in outgoing message rules

Dark theme color improvements

Performance while typing in editor

Prioritize personal aliases when replying to private conversations

Shortcut to open conversation in new window will open the draft when focused in inline composer

Trying to upload folders infinitely having a loading cursor

Clearing search input when in search results

White bar on iPhone Max devices when iOS display is set to “Zoomed”

Artifacts in app icon notifications on macOS for certain devices

Multiline code formatting in comments

Phone number formatting in contacts

Emoji picker on dark theme

“Copy Image” context menu option

Wrong text formatting when navigating between responses

Sidebar items jumping when hovering with small text size appearance

Pinning rooms to the sidebar always using the same room

Creating new teams

Spacing around attachments

Unreadable responses in two first dark themes

Missive 10.0 🎉

Setting to notify only active team members when mentioning a team

Choose any color from the color picker in the composer

Agenda view sometimes missing events

Opening certain attachments not working on Android

What is an SMS Shared Inbox? • Read post

Accepting invite sent to both a shared and owned calendar using the wrong account in some cases

Listing SMS of contacts that haven’t replied yet

Add option to open original attachment on mobile

Alternative signatures not working anymore since previous update

Calendar week layout not always focusing the right week when week starts on any other day than Sunday

Snoozing “Next week” with “Sunday” skipping a week

Tapping “Reconnect” on mobile having blank sub-views in settings

Replying to a long chat comment

Label menu not working when an alias is shared with you

Body and signature being inverted with mailto: links

Issues when setting event time on mobile

Calendar header on tablet

How We Bootstrapped a $1M ARR Email Client • Read post

Setting to hide calendar in invite emails

Make “New message!” string configurable

{{ recipient.X }} variables support in signatures

Selecting label in “Label is” rule condition

Edge case where certain response variables could crash the composer

Organization invites flow

Share specific aliases of a private account

is before / is after rule conditions

Rule trigger time condition for non-message rules

Remove all labels option in rule action

Remove assignee(s) rule action

Watch / Stop watching rule actions

{{ conversation.id }} / {{ message.id }} variables

Don’t include [Unverified] from web chat when emailing visitor

Use conversation color as event color in snoozed calendar

Support nesting top-level rule conditions

Attachments preview on mobile

Sharing a screen capture from the annotation tool on iOS

Automate Customer Feedback • Read post

API Post content being cropped

Comment actions hidden in composer window

Long press on reactions to see who reacted on mobile

Setting to turn off API post notifications on mobile

Digits search always defaulting to phone number search when an SMS account is connected

Calendar Week / Day view scroll position

Sorting of label names containing numbers

Issue when setting multiple existing groups to a contact

Opening conversations at the beginning of most recent entry

Delegated aliases not properly showing owner’s configuration

Blank emojis in desktop notifications

🥰 Emoji reactions

👤 Office 365 & Google contacts syncing

Setting to open conversations on the most recent entry

Include more emojis in picker 🧑‍🦰 🧑‍🚀 🧑‍🍳 🧑‍🎤 🧑‍🦽

Toggle all items of a sidebar section when alt+clicking section arrow

Nested organization labels sometimes not appearing under the right label

Sorting pins sometimes not working

Why Your Small Business Needs Customer Success • Read post

Setting to hide dock badge count

Setting to change default phone area code

Setting to change map links provider

add_assignees param on API endpoints

Change audio and video input in Video Chat integration

Option to either text or call phone number

Wrong cursor position after pasting multiline content

Empty address fields when no From: selected on draft creation

Searching for WhatsApp numbers

Send & Close not in send button dropdown options

Inline images sometimes being wrongly included as trailing attachments

Updating event date on mobile

Font-size shortcut only working once

Dragging attachment on desktop sometimes not working

Comments context menu position on tablets

Apple Silicon native support

Searching responses with special characters

App not automatically restarting after Quit and Install on macOS

Shortcut being removed from Windows taskbar after update

Calendar events description sometimes missing links

Overlapping events layout issue in Day / Week view

Stacked events in Day / Week view

Today marker in Day / Week view not always being centered

Blank titles for snoozed events in Agenda view

In X weekday snooze using In X day time

Reply to comment

Show 15 minutes event as such in week/day layout

Emails sometimes appearing empty

Editing comments with an image link

Matching calendar event with certain email invites

Faster loading of events in calendar

RSVP via calendars shared on Google

Different views per calendar group

Hour format preference sometimes not working

Close shortcut not archiving conversation when already closed

Skewed avatar image when original is not square

Cursor being moved when pasting in conversation title

Intermittent errors about read-only shared calendars when accepting invites

“New calendar group” option more obvious in More menu

Some invites throwing an error when accepting from email

Calendar reminder notifications sometimes not working on desktop

Visual glitch in invites when no calendar account connected

New email & new conversation buttons when viewing a calendar

🗓 Office 365 & Google calendar

Calendar invites (.ics) support

Snoozed conversations calendar

Loss of hour format preference

Windows Defender blocking Missive

Selected address when replying to an alias not added in Missive

Tabbing in addresses suggestions not autocompleting anymore

Calendar not displayed when snoozing on mobile

Menu for adding coworkers to a private conversation

Changing snooze time

Auto-update on Windows

Archive older emails when importing a new email account

Bullet list formatting being applied to whole block of pasted plain text

Observers receiving push notifications for conversations snoozed in a team inbox

Possible duplication of contacts groups/organizations

Log in with Apple when default browser is Safari on macOS

How to Implement a Support Live Chat in a Small Company? • Read post

Missive Email Privacy • Read post

Achieve Inbox Zero • Read post

Take Your Contact Book to the Next Level • Read post

Manually set history limit when importing a new email account

Shortcuts being disabled after a certain chain of events

Digits appearing as a phone number in search suggestions

Delegated HTML signature sometimes broken

Cancelling merge not working

Navigating to message when linked in same conversation

Apostrophe (') encoding in contact cards

Default color option in rules

Contacts sidebar sometimes being automatically hidden

What is Pipedrive? • Read post

Applying filters to a team inbox

Replying to a message you just sent sometimes not having any quoted content

Time being wrongly offset in certain regions

Set Missive as default email app on iOS

Option to skip messages sent from Missive for Send response in User actions rules

Unassigned renamed to Team Inboxes • Read more

Scope Assigned to me / Assigned to others / Closed using Filters > Accounts

Auto-watching disabled by default for new users • Read more

Invite teammates button in Video Chat integration

Swipe being stuck after Delete forever prompt

Shortcuts sometimes being re-enabled behind popups

Phone numbers with unknown formatting not being visible in contact card

Visual glitch where inline composer could appear merged with previous message

Black flash when launching the app on iOS

View contact sometimes moving the app out of view on tablets

How to Add Live Chat to Shopify? • Read post

Block read trackers • Read more

Workload balancing when assigning with rules • Read more

Assign user(s) & Move to team inbox for personal rules

Support revoking sessions when changing OAuth login provider

“Share with” Missive on mobile

Maximum attachment size not being properly detected on iOS

Emojis alignment on desktop apps and Google Chrome

Certain characters being encoded when using a response subject

Invisible Dropbox logo when hovering option to attach file

Google Drive picker categories

Spaces being stripped when copying text from the composer

Google Drive / Dropbox icon alignment on mobile

Internal database unreliability that may be causing performance issues

🗃 Google Drive integration • Read more

Contact rules

How to Add Live Chat to Squarespace? • Read post

“Stop processing more rules” rule action

Images in composer not being resizable after cutting and re-pasting them

Resized images turning back to full size upon sending since last update

Scrolling conversation list while swiping multiple conversations

What Is Asana? • Read post

Addresses sorting in the From dropdown

Composer performance issues

What Is Trello? • Read post

📦 Dropbox integration • Read more

Read Tracking • Read why

Windows issues since v9.37.0

Opening windowed drafts on Windows

Spellcheck automatically detecting typed language on macOS

Return dismissing the keyboard on Android when composing an email

“Add to Dictionary” on macOS and Windows

Twilio attachments size validation

Increased bandwidth usage under certain circumstances since previous update

Using SMS for Customer Service? • Read post

Responses search only finding responses shared with a team

Downloading emails on desktop app

App not booting on iOS when logged out

Tapping drafts on mobile not always opening the composer

Responses issues after removing teams that had responses

Dragging conversations from one team inbox to another

“Add to contacts” on mobile not allowing to merge with existing contact

How to Add Live Chat to WordPress? • Read post

💰 ChargeDesk integration • Read more

Reduce bandwidth usage for organizations with many members and/or constant activity

Better results when searching for phone numbers of imported / manually created contacts

Printing emails on iOS and Android

Intermittent Android app crash when selecting a phone number

Measure Satisfaction From Your Email Signature! • Read post

Admins can remove access of coworkers even if they received emails in a conversation

Show attachment and read tracking icon when conversation is snoozed

“More” button being gone when all items of main section have been removed

Applying a label from the label menu not always marking the label as applied

Managed signature popup being cropped and unscrollable

Copy-pasted quote sometimes wrongly rendered after sending an email

Sidebar bouncing when hovering and app text size is X-Small

Downloading emails on desktop app

How to Set Up Facebook Messenger for Business? • Read post

Managed signatures

Improved and customizable sidebar

onVisitorIdentified, onChatStarted & onNewMessage callbacks • Documentation

Personal rules can merge private conversations into shared ones

Remove conversations from Unassigned & Team Inbox when dragging conversation out

mailto: links not working when app isn’t running

Conversation links on browsers when the “Remember location” setting is enabled

Links context menu on Android

Context menus animation on Android

Facebook info not displayed in contact cards

“Add to contacts” from Messenger messages

Rule ideas for common scenarios • Read guide

Links with “&” characters in API posts

Option to hide conversation events

Bullet list shortcut when composing

Creating advanced rules • Read post

Forward rule action now available for user action rules

Quoted content included in auto-responses

PageUp and PageDown shortcuts to scroll the focused view

Override browser default shortcuts

Signature images sometimes appearing too big in composer

Extra spacing in outgoing emails for some signatures

Line breaks sometimes lost upon sending message

PageUp marking conversation as spam with Gmail shortcuts

Status and navigation bar on Android

Merging conversations won’t duplicate Trello cards anymore

Downloading attachments on browsers

Tapping anywhere to dismiss keyboard on iPad

Images appearing sideways when uploaded from iOS

Unresponsive dropdowns on iOS

Autofocus when opening drafts on iOS

We ditched Google Analytics for good • Read post

Inserting response with inline images in email draft

Error message in Profile settings only visible on large screens

Responsive emails support

Auto theme support on iOS

Archive shortcut will archive conversations when in search results

Tabbing from address fields to subject on iPad with keyboard

Increase video size limit of SMS and WhatsApp messages

Being prompted about moving a private conversation into Unassigned when it’s already shared

Send button layout issue on iPad

Response variables popup being out of view on iPad

Draft content not always being saved under certain circumstances

Removing conversations from labels not having undo banner

Drag icons visible with small desktop window width

Inline images from canned response missing in sent email

How we use Missive to grow Missive • Read post

Drag multiple conversations at once

JS API to create a new draft in current conversation

Custom integrations will now receive all the messages of a conversation

Select a Team Inbox related alias when composing a new email from a Team Inbox

Added missing “minute” and “weekday” to the snooze context menu options

“Split horizontally” not working anymore since previous update

Newlines inconsistencies when pasting HTML in composer

Tabbing from subject to body in composer on some browsers

Layout sometimes changing when hovering the labels of a conversation

An intro to remote work • Read post

How Growth Alliance’s team uses Missive to feel more connected • Read story

Log in with Apple

Support variables in responses subject

Search in “Team > All” by default when searching from a Team Inbox

Add team mailboxes to search filters

Changed “Any” keyword in rules for “At least one” to avoid confusion

Allow to pin Spam mailboxes individually from the More menu

Display Pipedrive contacts linked to SMS conversations

Missing conversation preview line on certain search results

Changing search filters for non-pinned searches

Searching for the same term again for non-pinned searches

Newlines inconsistencies when pasting HTML in composer

Not being able to set a color on a newly created IMAP label

Not being able to select a label in rules on iPad

Downloading attachments with invalid characters in filename

Order of attachments not always preserved when inserting response in SMS, Messenger or Missive Live Chat draft

How Tomahawk.VC uses Missive to find the best investment opportunities • Read story

Shared inbox • Read post

Better, faster search

Permanently delete account

Assignment when sending SMS to multiple recipients

Support Liquid’s now variable in responses

Sort Asana projects, users and tags by name

Remember last used Asana workspace when creating a new task

Not being able to select text on mobile since iOS 13.4

How Pipedrive noticed better cooperation by using Missive • Read story

How to add live chat to WordPress? • Read post

📹 Video Chat integration • Read more

🚫 Unified Spam mailbox

Drag and dropping files in composer not always working

Tasks order in tasks menu not always accurate

How to use WhatsApp for customer support? • Read post

Current mailbox unread count on mobile

Make images in signature resizable

Not being able to edit and send a draft when realtime server is down

Context menu being stuck when moving mouse very fast

UI overlapping when a comment author has a long name

Inserting a new line sometimes not moving the cursor in the editor

Selecting the right conversation after removing multiple conversations from Unassigned

Losing read tracking info when merging conversations

“Create draft” & “Send response” rules not using the right addresses when last message was sent from Missive

How to receive emails in batches? • Read post

Response variables • Read more

Two-factor authentication

“Change snooze” option in a snoozed conversation context menu

Labels sorting when searching while applying a label

Contacts being separated by contact book in search results

Inserting response UX on mobile

Shortcut to trash with Gmail shortcuts on Windows & English UK keyboard layout

Draft content being lost when a coworker comes back online while focused on a draft

Pasting a copied link from iOS share menu

Attachment sound still playing after closing the attachment on iOS

Landscape layout issues on iPhone 11 models

Quoted content being clipped too early in some cases

How LANDR uses Missive to route customer inquiries efficiently • Read story

Shortcut to open/focus a conversation’s latest draft

Support translating “Skip” button

No longer threading incoming replies with different subjects

Add responses inline images as attachments to non-email messages

Small UI improvements in integrations form

Address fields sometimes being reordered in drafts

Moving a conversation from an email account to another

Visual inconsistency in dark composer

UI issue when removing a rule action that would make it look like a different action was removed instead

How Create Designs uses Missive to improve profits • Read story

WhatsApp • Read more

Home page 🎨 • Visit

Hall of Praise 💐 • Visit

Microphone / Camera usage for custom integrations

Embed conversation in GET /v1/messages/:id

Tabbing behavior in menus and popups

Settings to create new drafts in currently selected mailbox

Don’t let non-admins edit Missive Live Chat settings

Display whether your messages have been read or not

Attach and display meta data alongside messages • Read more

Closed filter

Create new drafts in currently selected label

Allow assigning yourself to conversations even when you’re not part of any organization

Display “Sent by:” info on mobile

Allow microphone and camera usage in integrations

Add missing dictionaries on Windows

Twilio SMS rules sometimes not working

Shortcuts in inline composer sometimes being disabled

Cases where the inline composer would be unexpectedly auto focused

Handling mailto: links on the web app

Adding CC & BCC fields to emails with inline composer

Setting mobile notifications for Missive Live Chat

Compose in and Undo Send settings specific to each message type

Non-email messages with no Undo Send delay won’t offer “Send & Archive” by default

Tabbing behavior when multiple popups are open

“Create and apply label” won’t auto-pin the newly created label anymore

Never include the [Unverified] tag of Missive Live Chat messages in contact fields

Scrolling in some popups on mobile

Responses popup opened multiple times when there are multiple inline drafts

Broken Responses list layout when first one has no content

Option to Remove user(s) not part of the team in rules

JavaScript API • Documentation

Add missing translation fields

Hidden chat will automatically open on new messages

Make it clear when rules are on trial when on free or starter plan

Integrations on mobile

Setting Missive Live Chat schedule later than 5PM

Snoozing two conversations at once when pressing Return in the snooze inputs

Watching unified mailboxes not always working

The Changelog • Read post

Missive Live Chat 💬 • Read more

Assign to me personal rule action

Reply all option for “Send response” rule action

Search input in From dropdown

Creating a new draft no longer moves the conversation to top for the author

Automatically selecting next conversation after “Move to…” action

Focusing dropdowns with Tab in integrations form

Allow nested “Any” conditions with “Unreplied and open”

Choosing an organization label in rule conditions

Non-team members displaying a “They are observer of that team” tooltip

“First/last item” shortcut with Gmail preset

Opening message links of the currently selected conversation

Auto focusing draft body when forwarding

Modern Authentication for Office 365 and Outlook.com 🎅🎄🎁

Warning when removing an organization member who owns a shared account

Organizations > Message sharing now lists all account types

Clearer invalid recipient address style

SMTP username and hostname not being editable for IMAP accounts

Connecting shared accounts on Android

Managing a Sales Team • Read post

Main action behavior in Unassigned & Team Inboxes

Pasting multiple phone numbers in the SMS composer

Easier to add items to the sidebar in each group

Looping through inputs with Tab in forms

Display read counts for read tracking

Trashing from Unassigned & Team Inboxes

Navigating with keyboard selecting hidden mailboxes in the sidebar

Connecting a Google account

“Save as…” not working on desktop since previous release

Effortless customer support • Read post

Resize inline images in composer

Insert emoji button in composer

Suggest emojis while typing in composer

Login UI

Retina images detection in comments and attachments

Update login information and OAuth provider from your Profile

Adding search terms to an existing search

Disambiguation around archiving/closing conversations from a Team Inbox

Light composer when replying to a light email on dark theme

Allow searching in sub-mailboxes of Twilio SMS, Messenger and Twitter accounts

App crashing on macOS when sending an email

Printing only working once

Images being duplicated when dragging from within the composer

Swiping conversations on Firefox

iPad Pro (3rd gen) layout issues with the home bar

Huge Emojis™ in comments 😎

Send SMS to multiple recipients at once

“Always create new drafts from selected address above” setting

Scrollbars UI when visible

Billing section in organization settings

Set any custom IMAP/SMTP port for generic IMAP accounts

Confirmation prompt on “Delete forever” action

“AM/PM” toggle accessibility in snooze menu

Update integrations and contacts sidebar when updating drafts recipients

Can now dismiss “Account disconnected” warnings

Allow inline composer to take more vertical space

Website & webapp favicon visibility on dark browser UI

Open linked conversations in new window on Command+Click

Inline composer not always being visible when replying

Tapping “Send” comment button on mobile sometimes opening the right sidebar

Context menu sometimes overlapping traffic lights on macOS

Ultimate email delegation • Read post

Lost line breaks after pasting plain text in composer

Send mobile notifications only when desktop is inactive

Undo action banner

Incoming messages rule condition: Reply to

“Auto” theme support for Windows and browsers

Remove forced phone numbers country prefix when editing a contact

Clicking tel: links creates an SMS draft when a Twilio account is available

Allow a team to be @mentioned in the team room

Context menu options in composer not working for new drafts on mobile

“Share with” Missive on iOS crashing

Conversations being unlinked from a team when archiving from the Unassigned mailbox

1Password/Keychain passwords not being auto-filled on iOS when logging in

Empty “Undo send” banner when sending SMS or Facebook messages

Pasting plain text content not matching the current formatting

Customizable snoozes not being applied with keyboard

“NaN” being displayed when editing snoozes on macOS Catalina

Don’t ask “Move it back to X” when unsnoozing if already in said mailbox

Don’t archive conversation when pressing Backspace to remove an attachment

Outdated draft content when using inline composer

Wrongly being warned about attachments size when replying to an email with inline attachments

Win the notification battle • Read more

App crashing when creating a new draft for certain people

Suggest contact company based on email address

App crashing on launch for certain people

Merge shortcut

Merge copied conversation…

Option to move addresses to To/Cc/Bcc

Show contact cards when clicking addresses in expanded email header

Auto focus first item when searching in label menu

Auto focus first item when searching in responses

Detecting missing area code when searching a phone number

Scrolling in custom integrations

Pasting plain text on Windows

Some formatting issues in quoted content

Hourly customizable snooze times

“In X minutes” snooze option

Link to existing Asana task

Unlink Asana tasks

Reset color rule action

Team-based rule actions will only affect members

Options when manually unsnoozing a conversation that’s been assigned to a user

Detecting missing phone number area code when sending a new SMS

Searching in a Team Inbox for users with generic IMAP accounts

Inline composer cursor sometimes jumping position when replying from Unassigned

Showing all conversations of nameless contacts

Missing newlines when inserting responses in SMS

Formatting issues in composer since last update

Marking unsnoozed conversations as read

Rules temporarily and randomly disappearing

Pasting content copied from Microsoft Word as image

Non-stop notifications when composing a draft in an unsnoozed and unread conversation

Status bar color on iOS 13 dark appearance

“Email us” link in Help & Feedback on mobile

iPad Pro (3rd Gen) layout inconsistencies

Layout glitch on iPhones for brand new accounts

How to get out of bookkeeping hell • Read post

Email detection when searching

Don’t remove label when dragging a conversation into an assignment mailbox

Archiving a conversation when a message is focused

Linking contact address to an existing contact

Labels layout when not displaying the conversation preview

Formatting when pasting content from TextEdit

Formatting when pasting content from Slack

Right-click sometimes triggering the action under the mouse

Swiping action being stuck when focused in comment box on tablet

Links not working in Help & Feedback section on mobile

Having to tap twice on Send to deliver a message on tablet

Organization labels name having a forward slash

🎙 Etienne on the Syntax podcast • Listen to podcast

PieSync integration 🔄 • Read more

Developer Jean-Philippe • Read about him

Button to archive conversation from team inbox

“Can’t load message content” warnings

Performance issues when having many opened labels in the sidebar

Signatures with only images considered as empty

Snoozing from the context menu not archiving the conversations

Option to snooze for yourself or everyone

Dragging a conversation not being removed from current mailbox anymore

Right-clicking on multiple conversations only affecting one of them

“Open in new window” not working for some people

“Move back to Team Inbox” when unassigning everyone

Searching in a Team Inbox

Manually unsnoozing conversations also archiving them

Manually unsnoozing conversations not adding them back to their unsnoozed destination

Option to “Leave conversation in team inbox” upon replying not working

Editing rules referencing deleted teams

Possibility to lose draft content when changing From: address without signature

👩‍💻👨‍💻 Team Inboxes  •  Read more

Improved sidebar UI and mailbox options

Phone number detection when searching and sending an SMS

Don’t automatically navigate to a conversation on right-click

Labels will be displayed even if conversation preview is hidden

Grammarly support on browsers

More options to configure conversation list display

Mark conversation as read when closing

Option to copy links text on Windows

Undoable assignment actions

Add Undo / Redo options to (+) menu on mobile

Losing color when pasting in the composer

Bug when clearing filters from certain mailboxes

Bug preventing to send an email without a subject

Occasional white swipe background

Send comment button not working when going from tablet to desktop layout

Create draft rule action

Images are no longer stripped when pasting content in the composer

Multiple inline drafts being sent at once

24h / 12h setting being ignored in some cases

Content pasted from Slack losing or getting extra line breaks

Comment box “Send” button and Return key sometimes not working on iPadOS beta

More room to scroll composer vertically on screens with limited height

Ability to create SMS and Twitter messages from chat conversations

Delivery errors not shown in inline composer

Conflict between “Mark as read” and “Toggle right sidebar” keyboard shortcuts

Incoming messages in selected conversation being immediately marked as read when “Mark conversations as read upon opening” setting is disabled

Gesture navigation causing menus to open randomly on Android 10

SMS support and ability to immediately send drafts created via the API  •  Read more

Conversation not disappearing instantly when user gets removed from it

New comment rules

Send response action for user action rules

Ability to edit the URL of an existing iFrame integration

Ability to Copy name and Copy email when viewing a contact card on touch devices

Send button missing from composer on tablets

Draft content not being updated live when a coworker is editing

Archiving Twilio, Messenger and Twitter conversations when viewing a sub-inbox

Inability to untrash a conversation containing both Inbox and Trash messages on mobile

Inline composer

Multiple integrations in sidebar

Setting to change the first day of the week in calendars

Setting to set the hour format (12h / 24h)

Contact website field

Composer JS API  •  Read more

Phone number extension support

Set “Work” as the default contact email label

Include custom fields in contact cards

Dark native UI elements when your OS is using dark appearance

macOS Catalina support

<return> in comment box now inserts new lines on mobile

Coworker cursor in composer not being removed when they leave

Color being stripped in quoted emails

Same emoji being rendered only once per comment

Search input in integration dropdowns not being focusable on mobile

Get users API  •  Read more

Get organizations API  •  Read more

Insert link button in composer on mobile

Better and faster results when searching a phone number

Contact email label reverting to the default one

Composer style toolbar always outdated on mobile

Get message API  •  Read more

Default contact book setting

Show list of existing groups when editing a contact

Contact form validation to prevent errors

Contact phone numbers formatting

Add to inbox option from the label menu for archived conversations

New email button to contact cards

Setting to toggle the right sidebar (contacts and integrations)

Contact phone numbers formatting

Progressive contact list importing

Bigger responses popup in the composer

Clicking Add to contacts when no contact book has been created yet

Contact form autocompletion dismissing the keyboard on mobile

Context menus not being scrollable anymore

Snooze / Send later popup not being scrollable in composer

Importing CSV files on Windows

Sending SMS to numbers without contact

Contact books

Contact cards

Contact sidebar

Contact API  •  Read more

Print draft from composer

Don’t get notifications for your messages sent from Messenger

Out of office  •  Read more

Statuses

Show online status in assignment menu

Setting to disable alternate “Send”

Dark theme color improvements when replying

Disable composer send button when draft is loading, could end up sending empty draft

Some “Loading message…” unreliability

Missing “Delete forever” button

Addresses autocomplete sometimes not showing the right results

“Create response” not working on mobile

Dark theme composer

“Copy missive:// link” for messages

Copy and paste specific message link

Mark chat-only conversations as unread

Increased maximum number of pinned conversations

A way to dismiss disconnected shared account warnings

Print popup layout

Shared label colors on dark theme

Pasting unreadable colors in the composer

Moved “Mark as spam” option farther away from “Mark as unread”

Certain email images being stretched

Marking a conversation as unread not incrementing the dock badge count

Selecting multiple fields in integrations when there’s a search input

Integration actions from context menus

Rule actions: Forward, Close, Trash, Share, Unsnooze, Silence notifications

Rule conditions: Conversation is watched

Rule triggers when conversation is Closed, Assigned, Reopened

Option to customize Send response response rate

Option to run webhooks multiple times when receiving an email in multiple email accounts

Toggle quote shortcut

Search input in integrations’ dropdowns when too many results

Show Asana project when searching for subtasks

Unlink Trello cards

Don’t open draft windows full-screen when app is full-screen

Dark theme UI improvements

Safari and Firefox not always focusing when opening external links

Sidebar not showing sub-mailboxes when adding a 2nd email account

Draft content sometimes being lost when changing the From address

English contractions considered misspelled

iOS autofocus when opening drafts

Kana to Kanji (Japanese) broken in comment box

Subscribing to paid plan on desktop apps

Setting on mobile to navigate to prev / next conversation when swiping

Shortcut to trigger integrations’ main action

Default font in outgoing messages

Plain text formatting of content copied from the composer

Rendering glitch where some emails content could be invisible

Draft content being lost while typing

Not being able to remove some signatures

Not being able to scroll on iOS after selecting someone from the @mention menu

“Loading message…” never completing on some mobile devices

Landscape layout for iPhones with a notch

Spell checking on Windows

2-columns & 1-column layouts on desktop

Use “Send & Close” for Unassigned conversations

Certain mailto: links not working

Edge case where no conversations would be clickable

Pinned room not being displayed until app is restarted

Shared labels nesting in organization settings

RTL support in composer

Setting to remember location when quitting app

Billing section

Pressing Command+ Shift will display alternative Send button in composer

Conversation links in “You’ve been mentioned” emails will open in current app

Composer performance when replying to long threads

“Never show again” option for “Archive and close” prompt

JPEG attachments being compressed

White space being collapsed in comments `code blocks`

Response attachments not being removed for coworkers

Outdated drafts content when updating from a different device

Searching with “%” in search terms

“View in” integration links not working on mobile

Shortcuts being triggered when typing after taking a screenshot on macOS

Opening external links on Windows prompting to select a default app

Authenticating Shopify account from desktop app

Shopify integration  •  Read more

Allow basic members to configure shared label auto-sharing at creation

Preferences scrollbar glitch on macOS

Blank “From:” select in some cases when using delegated alias as default address

Broken label menu layout when configuring sharing options

Twilio credentials form layout on mobile

Asana custom fields

Polish ł character triggering a shortcut

Steps to share a new email account

Add missing “Assign” shortcut on Gmail preset since last update

Force closed state on conversations when closing with shortcut

Fields not always being applied in integrations

Trello integration  •  Read more

“Close” shortcut

“Move to…” shortcut

Tweets, SMS and Messenger messages now with integration actions as well

Clicking context menu options when mouse moves to another option

Handle sharing non-image files to Missive

“Save as…” won’t focus the downloaded attachment anymore

“Label as…” and “Move to…” menu

Closing context menus on iPhone X versions not always working

TextExpander snippets using the plain text version instead of the rich text one

Filters being removed from search results when searching for multiple terms

Messages not being resized when toggling the integrations sidebar

Swipe actions icon always displaying the same one

Status bar on mobile not using the right appearance for certain themes

Delegated aliases not using shared signature

“Mine” version of delegated aliases displayed when it shouldn’t

“Mine” version of delegated aliases not showing “Conversation will be shared with” banner

Sharing integrations wrongly showing the “Shared account upgrade needed” warning

Opening external links

Edge case where Missive wouldn’t load on Safari desktop

Share with Missive on mobile

Nested rule conditions

One-click rules duplication

Force file extension when saving files

Text size preference not being applied to the composer on iOS

Not being able to drag scrollbar next to the integrations

“Create new label” layout on mobile

“Log in with Google” on Android when Chrome is not installed

Pipedrive integration  •  Read more

Upload multiple files at once on Android

Opening external links on mobile when “Open external links in-app” is disabled

Disabled “Set” button in integration forms calendar

Scrolling inside integration forms

Rules conditions layout

Asana integration  •  Read more

Todoist integration  •  Read more

FullContact integration  •  Read more

Develop your own integration with simple HTML and JavaScript

Starred conversations highlighted in yellow

Print button instead of Generate PDF in desktop app

Composer “From” dropdown can be accessed with the keyboard

Latin language spell checking in desktop app when computer language is non-Latin

Links lost when pasting tables

Conversations sometimes being stuck in Assigned to me

“Label…” shortcut not working on small desktop window size

Highlight / change text background color in composer

Attachments’ “Download” context menu action acting like “Save as…”

Never ending loading cursor when downloading .eml file

Wrong mailbox count when undoing a Trash action

Conversation assignment state rule condition

Download email as .eml file

Preferences close button overlapping scrollbar

Warning when marking sent messages as Spam

Pasting tables from Google Sheets

Pasting tables from Microsoft Excel

Searching for numbers in Responses

Log in with Google on iOS 12.2 beta 2

Pasted tables can now be edited in the composer

Distinguish @mentions for people with the same first name

Don’t close conversations assigned to others when bulk-archiving and choosing “Archive and close”

Undo / Redo actions popup overriding the composer on mobile

Conversations being wrongly swiped away after certain context menu actions

Rules when applying / removing labels

Webhooks rule action  •  Read more

Mailbox filters re-applied as soon as navigating away from current conversation

Preview custom HTML signatures

Canned responses search results

Setting to re-enable “Never show again” warnings

Send comments on iPad with external keyboard when pressing return

Pasting content into composer being slow

Cursor being stuck when backspacing styled content

“User discarded a draft” events not showing up anymore

Creating new conversations when in search results not being added to the Inbox

Edge cases where marking a conversation as unread wouldn’t work

“Copy link” not always being available

Issues on iOS 12.2 beta

Search filters not being saved

Canned responses list being blank under certain circumstances

Composer performance issues when replying to long threads

Opening Canny links directly in Missive

App text size setting

Newly created labels not visible in the sidebar when nested

Sorting sub-mailboxes when changing account description

Searching for an address creating a duplicated search entry

Possible conversation list layout issues after swiping

Pasting content from Google Docs

On Android, tapping inline images will open them in a sub-view to be able to save them

Use adaptive launcher icon on Android

Notification icon color on Android

Sub-mailboxes not available when adding new email accounts

Navigating to a mailbox with keyboard shortcut from the composer

Certain closed conversations temporarily appearing as opened when adding a comment

Default alias when email account is being deleted

“Download all” attachments will prompt for location

Email account warning layout on Dark theme

Crash on macOS when closing the draft window

“Hidden unless unread” mailboxes never appearing when “Show unread count” is unchecked

Redo typing in composer on Chrome

Content being doubled when pasting with CTRL + Shift + V on Windows

Printing always using the same message content

Blank PDF pages when printing on macOS

Searching when “Show recent searches” is disabled

Setting not to auto-assign conversations when replying

Weekdays snooze option

Setting to move or copy a conversation when dragging

Event when rule adds to Inbox

Formatting when pasting from iOS

TextExpander / Alfred snippet support

iPhone X home bar misbehaviors

Plain text version of copied emails from Missive

App freezes on startup on mobile

Dictation duplication on iOS

Cases where message would be blank when scaling on iOS

Print not always showing the right attachments

iOS app reloading when replying to a long draft

“Send & Close” not displayed when changing a draft assignee

Typing accent characters in the comment box

Option to ignore aliases from being automatically picked when replying

Aliases description

Don’t strip quoted message in composer anymore

Conversation popup window misbehaviors

Shortcuts on iPad with smart keyboard

Long drafts making iOS reload the app when typing

Conversations not being marked as seen when opened from a notification

Pasting images copied from Chrome

Formatting lost when “cut + paste” from composer

Unread badge on Windows not always working

App shortcuts temporarily disabled when clicking “Copy link”

Quoted content from Missive emails not being styled on Gmail

Bullet list from Missive emails not being styled on Outlook

SMS, Twitter and Messenger rules

Dark sidebar unseen counts contrast

Using Latin and Cyrillic dictionaries at the same time when spell checking

Allow adding sms: links to emails

Focusing social accounts messages with keyboard

Don’t block moving a conversation to an already applied label

UI glitch when swiping conversations under certain circumstances

Color picker not being updated when moving cursor in the composer

Double-tap to edit comments on mobile

Handling sms: and tel: links on mobile

Inline TIFF images in emails

Shared email accounts not shown in label menu

Personal rules

Snooze from Unassigned

Event when a rule archives a conversation

Auto expand keyboard on mobile when opening the composer

Support for iPhone XR / XS / XS Max

General performance and memory usage

Auto-capitalize on iOS when starting a new line

Cursor jumping to colleague’s cursor while typing

Default search mailbox setting not being used for IMAP mailboxes

Issues with opening some mailboxes and conversations

General stability regression since previous release

“Download” attachments on Safari 12

Missing message body in some cases

“Hide unless unread” not working on newly pinned mailboxes

“Importing email” progress bar

Printing while on dark theme

Undo send banner when email has no subject

Merge rule action

Showing week day in snooze options

General performance and memory usage

Opening a conversation speed on Android

Dismiss desktop notifications when marking conversations as read

Not being able to select text on iOS in some circumstances

Searching in “Feature Requests” forum on iOS breaking the app layout

Some IMAP mailboxes being wrongly nested under unified mailboxes

Messages reply button on iOS / Safari

Not being able to scroll the comment box when too much content

Dragging the sidebar scrollbar moving window instead of scrolling

Bug where submitting a shared label with the keyboard would reload the app

Many dark theme issues

Theme variants 🎨

Option to hide menu bar on Windows

Default dark theme shows non-collapsed emails on white

Dark theme (with dark emails) detects and forces emails on white

Bug that would prevent setting reminders in windowed drafts

Dark theme 🌒

Snooze rule action

Nested shared labels

Nested IMAP and shared labels in the sidebar

Option to send messages without delay

Setting to hide conversations icon

Setting to hide senders icon

Performance when booting Missive with an important number of pinned labels

Time-based rules

Set conversation color rule action

Notify rule action

Label is rule condition

Conversation previews not shown when pasting more than five Missive links in the chat

Searches being removed from sidebar upon quitting the app

Allow collapsing “All” coworkers in the share menu

Default search mailbox setting for IMAP accounts

Remove label(s) rule action

Sub-unified mailboxes name too verbose since last update

Removing conversations from “Assigned to me”

Outgoing message rules

Label rule condition

Windows unread badge count

Setting to auto-watch new empty conversations

Missive memory usage over time

External links opening in-app on mobile

Opened labels now show the email account description

“New draft being shared with” wrongly being displayed

“This afternoon” being after “This evening” in snoozes

“You have no organization” view on mobile

Broken reply button layout in narrow desktop window

Being able to drag window through context menus

Indicator when coworkers are typing a comment

Forward in private conversation

Insert signature only in first email sent per conversation

Composer window now shows who a conversation will be shared with

Auto-responses are now sent at most once every 4 days per conversation

Gmail preset shortcuts g u and g c for Go to Unassigned and Closed

Editing comments on iPad Pro 12″

Spell checking being disabled by default

Reception time rule condition

Haptic feedback

Setting to control which direction to go after archiving

Don’t clear comment box when pressing ESC

“Toggle full screen” button to draft popup

Quoted content being cropped too early on when replying

Handle unreadable files with an error message

App icon on ChromeOS

Desktop notifications having blank spaces when there are emojis

Toggling “Starred” with keyboard shortcut

Swipe action being triggered when closing sidebar

Social account messages’ link not being opened in a new tab

Customizable swipe actions

Swipe on desktop

Resource IDs tab in API page

Boot time and/or unresponsiveness for users with an important number of labels

Don’t include auto-cc addresses that are already in the address fields

Create new SMS and Tweets

Show Messenger, Twitter & Twilio icon in conversation list

Make replying to past messages on mobile easier to find

“Send” button on mobile should be easier to tap

Always show “Reply to:” field in the addresses details when set

Prevent long-press when tapping the home bar on the iPhone X

Fix cursor sometimes not moving when clicking in the composer

Empty “To:” address when replying to yourself

Edge cases that would silently undo sending a draft

Messenger accounts  •  Read more

Resizing windows performance

Bugs that could prevent Missive from booting

Clicking “Snooze > Pick date & time” not showing the calendar

Double-tap to select words on iOS

Counting Tweets remaining characters in composer

Cases where mentions would be lost

Upgrading / downgrading organization billing plan

Twitter and SMS accounts  •  Read more

Public API and hosted webhook integrations  •  Read more

Custom icons for Missive labels

Options to minimize / collapse all emails at once

Show warning when trying to send an email without setting a From address

Show organization color for shared accounts in Accounts settings

Assigning a conversation from the composer window

Previewing response attachments with space bar on macOS

Creating and applying a new label to a conversation

Sort coworkers by name in the assignment select

Added a search input when manually adding coworkers to a conversation

“Hide unless unread” mailboxes will stay visible when opening via the menu

Marking comments as seen when archiving an unread conversation

Notifications on Android 8.1.0

Applying filters to search results

Editing comments with a team mention

Pressing Return not sending comment after selecting autocomplete option with a click

Applying color in composer when multiple colors are selected

Prevent pasting white color in composer

“Send Later” overlay in popup composer

Precisely selecting text with a long press on iOS

Drag and dropping attachments from main to composer window

Pasting files from the clipboard

Bug that could prevent the app from loading for people without email accounts

Web notifications on a specific Chrome version

Missive now handles dropping any file on the Dock icon (macOS)

Check spelling while typing setting

Keyboard shortcut to open Snooze

This afternoon snooze option

More menu in the left sidebar lets you search through labels

When quitting, app will automatically quit after syncing is done

Dropping inline images in composer moves caret under the cursor

Images dropped over the signature are now inserted as attachments instead of inline

Timestamps in conversations are now centered and shown less frequently

BCC now included when replying to your own message containing BCC addresses

Marking as Spam now unassigns you from the conversation

“User discarded draft” events shown in conversations

Comments mailbox now hidden by default

Clicking a “Sending…” banner now navigates to the conversation

Less confusing coworker names display when many people have the same first name

Better missing attachment detection upon sending draft

Marking conversations as read when the “Mark as read upon opening” setting is disabled

Allow explicitly entering IMAP username suffix for Office 365 shared mailboxes

Sending a draft on mobile sometimes showing the “Save this draft” modal

Not being able to close “Send Later” notice on mobile

Missive not loading on Microsoft Edge

Conversation auto-scrolling misbehaviors

Mentions not always being updated in the comment box

Option to add extra people to a team room no longer shown

Deleted responses remaining visible in some circumstances

Wrong alias being used when replying to a message sent to a deleted alias

Assignee rule condition

Add to Unassigned rule action

Add missing “Move To” when multiple conversations are selected

Don’t allow trashing conversations from a shared label anymore

Broken layout after snoozing on mobile

Broken layout when multiple conversations are selected

“•••” menu in composer when in new window

Not Starred filter

“New message” button no longer shown in General and 1-to-1 rooms

Closing full-screen window on macOS

App images not working on Windows since v6.7.0

Send response rule

Create post rule

Starred filter

One-click assignment when not clicking on the checkbox

Prompt when removing all assignees from a conversation

Allow choosing specific users in “Remove from Unassigned” rule action

Tap composer top bar on iPad to toggle full-screen editor

Pin to sidebar shortcut

Allow setting sharing options when creating and applying a new Shared Label

Show more options when archiving from a Shared Label

Enable composer styling on mobile

Don’t navigate away from a conversation when unselecting current label

Show tooltip for all buttons in composer

Conversation view being scrolled when loading content images

Pasting rich text content into conversations subject

Bug where icon wouldn’t be the right one when swiping on mobile

Being prompted for “Extra account limit” when editing an existing shared address

Opening drafts in conversations linked to an organization when offline

Alias selection when replying to emails

Freezes on iPhone X

Events shown when people are added or removed from a conversation

Events shown when conversation subject or labels are changed

Email account rule condition, to match any email received in an account

Not Snoozed filter to hide snoozed items from Assigned to me, for instance

Option to add people when moving a private conversation to Unassigned

Copy Image option when right-clicking images in the desktop app

Assign menu now available in private conversations

Show previous messages now enabled by default when printing emails

Typing performance on iPhone X

Download All option in browsers

Download All option when multiple attachments have the same name

Attaching image files such as SVG, TIFF, WebP and HEIC

Wrong address used as From when replying to email sent to an alias

Background colors sometimes not included when printing emails

Add to Inbox action for rules

Reduced noise in Activity room

Menu bar always visible on Windows

“We’ve had a hiccup” message shown when leaving search results opened for a while

Editing comments in composer popup

Support printing on mobile

Message zooming performance on mobile

Reduced bandwidth usage when scrolling and searching mailboxes

Copy messages hovering URL with shortcut

On Windows, remove installation files taking too much space in AppData\Local\Temp folder

Sharing an email account when user isn’t an admin

Inline images not always being visible when printing emails

Drafts window being stuck in sending state

Missing inline images in emails

Scrolling in preferences on older Safari

Don’t make preferences options clickable on all width

Creating and applying label

Rules 📏

Setting Missive as default email client on Windows 10

New setting to never include owned aliases when replying to all

Show “Send later” in conversation previews

Settings menu layout

No need to log in to Canny anymore to vote and create new feature requests

When no items are selected, “up” arrow in context menus will select last item

Zoom message content by pinching or double tapping on mobile

Getting notifications on desktop for snoozed conversations when “emails” notifications aren’t enabled

Not being able to mention teams in General rooms

Removing conversations from Unassigned sub-mailbox

<table> formatting when pasting in the editor

Pasting cells from Google Sheets in the editor

Handle non-lowercase mailto: params (i.e. mailto:info@missiveapp.com?BODY=Test)

Setting to always show messages’ addresses

Accesses tooltip not being visible in the composer comments column

Editing addresses in composer

Basic organization members not being able to delete comments with task

Connect your Microsoft profile for faster search results

Basic RTL support in composer

Sort sub-mailboxes in sidebar by either description or address

Renamed “Chats” mailbox “Comments”

“Mark as Unread” shortcut

Being able to mention anyone in chat rooms

Signature not always changing when changing the alias

Teams

Office 365 shared mailbox support

Coworkers autocomplete when @mentioning

Merging duplicated conversations

Searching canned responses with Cyrillic characters

Removing task from comments

Sub-mailboxes not being sorted by description anymore

Persisting “Only if nobody replies” between sessions

Marking conversations as unread

Visual step to conversations merging to make it more clear

Pasting content from and to the composer now applies the same format

Automatically marking the selected conversation as read when receiving a new email in it

Empty email quote when replying / forwarding certain emails

Composer freezing the app when replying to certain emails

Navigating mailboxes and labels in the sidebar with arrow keys

Sub-mailboxes wrongly hidden by default

Option to hide labels from sidebar unless they have unread conversations

Colored labels

Ability to merge conversations

Settings to stop auto watching conversations on user actions

Set labels as favorites for quicker access

Refreshed sidebar and conversation list UI

One-click way to merge duplicate conversations

Display “Send & Close” for conversations assigned to someone else

Detecting system’s locale when setting the spell checker default language

Trashing a conversation when opened in a new window

Default reply address when “Always send from this address” is enabled

Composer freezing the app when replying to certain emails

Conversation sometimes not automatically scrolling to the latest entry

Security update

Allow hiding sub-mailboxes

Allow trashing conversations from search results

Default alias detection when replying to email list

Resubmitting same search term to refresh results

Drag and dropping conversations into assignment sub-mailboxes

Applying filters bug introduced in previous version

Error on Windows when opening Missive while already running in background

Searching responses after deleting one

Bug where pins could disappear when joining an organization

Missing conversations when computer time is set in the past

“Download all” button for attachments

Option to automatically remove assigned and closed conversations from the Inbox

“Open in new window” button for drafts

“Play a sound” setting for desktop notifications

Emoji picker now includes latest emojis 🤩 🤯 🤮 🤬

Show “Save Image As…” right-click option for images within links

Edge cases where desktop notifications would not appear

Searching shared labels with non-English characters

Some email images being skewed instead of resized

Some Gmail shortcuts not working on Firefox

Direct attachment download on Safari

Automatically assign emails sent to shared accounts / addresses

Open conversations in new window

Default composer styles

Double-click setting for conversations

Set missiveapp.com as the default mailto: handler on browsers

Attachments sent from an iOS device should be angled correctly

Email sharing tab in organization settings

Page splitting when printing conversations

Notifications on Windows since Fall Creators update

Creating IMAP labels more than 2 levels deep

Selecting the right alias when replying to an email from and to yourself

Composing a new draft from a draft window

Draft delivery instability part 2

Right-clicking links in emails on Firefox

Creating IMAP labels with non-“/” hierarchy delimiter

Spell check dictionaries management

Toggle prompt options with Tab

Show Sent mailbox by default

Choosing between Archive and Close should be less confusing

Drafts delivery instability for certain people

Spell check when OS language isn’t available

Empty snooze notification message on desktop

Further improve archiving reliability with IMAP accounts

Table layout in emails when replying or forwarding

IMAP archiving issues since v4.3.0

Drafts delivery edge case issues

“Delete Forever” moving conversation into Archive

Bug fixes and improvements

Partly add support for offline drafts

Setting to turn off past emails sharing for shared accounts

Overall drafts composer performance

Error message when trying to open a new mailbox while offline

Support mailto: URLs with slashes

Don’t show “Close” icon when conversation is already closed

Bug where selecting text in the editor would drag the window

Scheduling (Send Later) a new draft when in a popup

Duplicated desktop notifications

Adding links to drafts in Firefox

Present coworkers when mentioning in new drafts

Show more helpful password error message for iCloud

Bug that would prevent opening accounts settings

📨  Office 365, Outlook, iCloud and IMAP support

Per-conversation setting to mute notifications

Per-conversation (pinned) setting to exclude from badge count

Discard addresses autocomplete when pressing escape

Being able to set invalid dates for snoozes

Unselecting everyone from a shared address would delete it

“Save draft” prompt being shown when draft was already sent or trashed

Bug where applying an IMAP label to a Send Later conversation would delete the conversation

Layout issue in mailboxes list

Typo in settings

⚡️ Activity room with live notifications for read tracking

Granular settings to update conversation list display

Labels sorting

Organization setting to always unassign conversations when receiving a new email

Pending invites are now listed in Settings > Users

Show the Close button for unassigned conversations

Non-resized images in comments should look sharper on all screens

Rooms (private chats) can now have a custom subject too

Default alias detection when creating new emails

Forwarding any https://mail.missiveapp.com URLs to Missive is now supported

Attachments error message when the file server is unreachable

Comments appearing to be posted by the wrong author

Attachments being wrongly uploaded with a much bigger size than the original files

Cursor jumping when changing font / size / color

Unassigned mailbox total count issue when receiving new comments

Double-clicking an attachment not opening the right one in some cases

Undo Send!

Chats mailbox

Double-clicking an image will now open it on your desktop

Selecting tomorrow by default when picking a snooze date from the calendar

Don’t pin labels / searches / mailboxes when clicking with ALT pressed

Roadmap widget

Unselecting images and attachments with escape

Conversations not being displayed until context menus are closed

“Send & Close” setting not always being respected

Showing who from your team sent an email

“Track reads” setting

App can now be run in background on Windows

Sharing email accounts should be more obvious when in Organizations setting

Email accounts are now being sorted by description

Focusing new conversations subject will automatically clear the placeholder subject

Alias detection when replying to certain emails

Showing all conversation events in the composer

UI glitch when dragging conversations into Pins

Native shortcuts not working (i.e. back/forward)

Archive button not working when not in Inbox

Dock badge count not always being updated when receiving new comments

Parsing links with accents in comments

[] Do something comments will be turned into a task

Conversations can now be assigned with a shortcut

“Opened” filter

You can now search for coworkers when assigning a conversation

Customizable “In X days/weeks/months” hour

Never ending “Loading message…”

Choosing Sunday in Snoozes will properly use the closest upcoming one

Conversations list being scrolled to top when pressing escape

Blank conversation when archiving on Safari

Snooze configuration ⏰

Added “Leave in Inbox” option when snoozing conversations

Added a reminder button in the draft composer

Notifications settings granularity

Loading messages content should feel a little bit faster

Email accounts’ description now used everywhere when set

Forwarding emails now include headers in message body

Emoji picker includes latest emojis 🤡 🤢

Allow dismissing “Importing your emails” banner

Losing draft subject & addresses when quickling closing after editing

Search filtering behaviors

Archive & Trash buttons being gone when multiple conversations are selected since last version

Filters 🗂

Search conversations in a specific mailbox

“Save this draft” prompt when closing a newly created draft

“Show recent searches” setting

Hovering a link in emails will show its URL

Lots of new assignment-related entries in conversations. i.e. Assigning, closing, re-opening, etc.

Add “Never show again” option to the prompt when removing a conversation from Unassigned

Organization admins can now edit org name

Clicking the Mac dock icon now keeps the same windows order

Error handling when credit card is declined

New label being lost when creating a new one and applying to a conversation

Lost inline images in the composer upon undoing/redoing

Wrong unified mailboxes total count when archiving from a sub-mailbox

Wrong mailboxes total count when receiving a comment from a coworker

Sub-mailboxes not being updated when changing description

“Open drafts in new window” setting

“Mark messages as read upon opening” setting

Strike support in the composer

More modern-looking unread and total counts in sidebar 💄

Images can be added as attachment again by clicking the paperclip icon

New conversations can now be created directly in current shared label or “Assigned to me” mailbox

Line breaks irregularities in the composer

Pasting non-image files will paste the file name instead of a broken file

Snoozing multiple conversations

table width inside the composer

Inline images in emails, signatures and canned responses

Setting to disable “Send & Close” being the default button in assigned conversations

Search sometimes loading indefinitely

Wrong unread count in sidebar when receiving comments from peers

Extra white margin on each conversation when window is at a small size

Intermittent issue when trying to subscribe to a paid plan

“Toggle Screenshot Mode” shortcut no longer conflicts with typing special characters on Windows

Option to choose up to three spell check dictionaries in Windows app

Clicking Reply on a specific message would previously always reply to the latest message in conversation

Inserting links in signature editor

Layout issue when editing comment

Auto CC / BCC settings per alias

Setting for hiding Gmail and Missive labels from conversation list

Option to choose up to three spell check dictionaries in Mac app

Nested Gmail labels no longer show full hierarchy in conversation list

Overall performance

Credit card form in Billing section

Discarding draft from conversation view now prompts for confirmation

HTML signature editor breaking the preferences panel

Web version: Send Later no longer archives conversation when Send & Archive by default is enabled

Gmail labels now shown in conversation list

Save Image As… right-click option in desktop app

Greatly improved overall performance

Several visual and UX improvements on mobile

To: field not auto focusing when creating a new draft

Assignees not being selected in conversation context menu

Verdana and Impact fonts not being saved when used in signature

Sub-mailboxes from shared accounts not showing for users without personal accounts

Editing Name and Account description in Accounts settings

Printing emails

Draft composer performance on slower devices

Draft composer now opens in same window on mobile

Some emojis split in two on Firefox

Lost keystrokes in draft composer, mainly on Firefox

Printing emails

Inserting hard breaks in composer (with Shift + Return)

Checking and unchecking tasks in task summary

Typing accented characters after pressing Backspace

Ability to remove conversations from Assigned to me, without removing the user from the assignees

Sub-inboxes for shared accounts delegated users

Sub-mailboxes for assignment mailboxes

Visual glitches on Internet Explorer

You can now assign yourself to any conversation, even private ones

Added a “Discard” button next to the “Open” button for drafts

Comments layout in draft window

Errors detection when trying to update Missive without administrator privilege

Endless “Loading…” when opening new drafts

Updating assignees from the conversation list

Clicking the archive icon in Unassigned mailbox now properly removes the conversation from Unassigned

Conversations’ assignees are faded out when conversation is closed

Endless “Loading message…” on slow connection

Assignees are now displayed in the conversations list

Apple devices now use native emojis instead of images 🙃

Conversations loading performance

Drafts now warn when trying to add more than 25MB of attachments

Errors detection when trying to update Missive from a read-only volume

Showing/hiding attachments in print window for messages sent with Missive

App dock badge not being reset when logging out

Easier to upgrade and check for app updates

Line spacing of emails sent from Microsoft Outlook

Forgotten attachment detection will ignore signatures content

Stuck pagination when scrolling too fast in a mailbox

A bug where you would need to click send twice to send an email

Dragging conversations of an organization into another organization shared labels

Windows native app! Get yours here

Drafts now warn when detecting a forgotten attachment

Delegated accounts also share the Spam mailbox

Conversations accesses layout

Removing a conversation from Unassigned displays a message explaining the behaviour

Snoozed conversations selects snoozed date by default when updating time

Links detection in comments when in parentheses

Greatly improved overall performance

Assigned conversations not having archive/trash options

Dock badge displaying negative number

Greatly reduce Missive CPU usage when idle

Some mailto anomalies

macOS app performance improvement by removing the transparent sidebar

Error handling when delivering new messages

Delivery error no longer shows Message sent! notice

Comments formatting improvements (`code`, *bold*, ~strike~ and _italic_)

When scheduling an email, the send button now displays “Send later” and doesn’t immediately send the email. “Send now” still available in the dropdown.

Print screen doesn’t show replies by default

Assigning a conversation that has been trashed

Attachments from emails can directly be dragged into the composer

Mark as Spam (via Gmail shortcut) also archiving an extra conversation

Lost empty lines when pasting plain text in the composer

Easier to find conversations’ applied labels in the labels menu

The comment box does not unfocus after sending a comment when using a shortcut preset that doesn’t support auto-focus (i.e. Gmail shortcuts)

Signatures not changing in the editor when the draft has been created from an alias without a signature

Assigned to others mailbox

Aliases from same email account can be shared to different people

Print messages 🖨

Avatars are a little bit bigger at the top of the conversations

Conversations subject can no longer end up having only a few characters per line

Regression that prevented attachments from being dragged into your OS

Signatures not being scrollable in the settings

Label menu with search and ability to create Gmail labels 🔖

Clicking mailto links now properly opens new draft in Mac app

Send Later no longer archives conversation when Send & Archive by default is enabled

Send Later no longer shows Message sent! notice

Send & Archive by default setting ignored when sending via keyboard shortcut

Replies in existing conversations not appearing in Drafts

Assigning a coworker will now show the conversation in their Inbox

Some Gmail labels not being returned in search results

Wide messages will no longer scale down to an illegible size

Coworkers with access to a shared account will now see its Gmail labels

Some messages that still appeared as drafts after being properly sent

✏️  Spell checking for drafts  ✍️

Nested bullet lists

Composer behavior on iOS (auto-capitalize, double-space period, etc.)

Quick switching between Reply All, Reply and Forward

Send & Archive by default option in the settings

Ability to create canned responses from draft composer

Responses (a.k.a Canned responses, Templates).

Remove conversations from Unassigned when they are archived, trashed or marked as spam

In composer, show addresses from shared email accounts in auto-completion

In composer, delete attachments on Backspace

Conversation will no longer switch to showing your own avatar after replying

Some attachments were previously not included when forwarding emails

Conversation assignment ✅
Easily assign conversations to yourself or other teammates. Read more

Show unseen count in browsers’ title bar

Several visual and UX improvements on mobile

Issues with Gmail not properly collapsing emails with long quotes sent from Missive

Clear button to show attachment context menu on Mac (Quick Look, Save As…)

Larger preferences window

Draft attachments now show an upload progress

Remove added as a menu option on draft attachments

Smoother font rendering in Firefox

Send button is now disabled while attachments are uploading

Notifications now show actual emoji instead of :colon: notation

Easier shared inbox and email delegation setup

Mac app now supports pasting attachments in the composer

Issues with comment formatting and auto-linking

Existing comments can now be converted to tasks

Several visual improvements on mobile

Available app updates not being shown

Address autocomplete positioning in composer

Send Later ⏰

Highlighted background for unread conversations

Optimized layout for tablets

“Download” and “Save as…” options for attachments in Mac app

Keyboard shortcuts reliability for Windows users

Warning when sending to an invalid address or no address

Unselect attachments when pressing escape

Draft collaborators not showing when focusing back into editor

New chat button renamed as New conversation

Reply, Reply All and Forward shown as a menu when tapping Reply on mobile

Redundant Archive, Snooze and Trash actions removed from mobile menus

Reply All no longer shown when it’s the same as Reply

Email with newsletter-like layouts now adapt to mobile viewports.

One unified and larger icon for New email and New chat on mobile.

Email addresses now appear as links in chat comments.

Validation error messages across the app.

Searching shared labels when some contain special characters now works.

Open in Missive.app is no longer offered on non-Mac platforms.

Link to anonymous feedback form

Unified menu for adding and removing coworkers from conversations

Copy tweaks across the app

Conversation actions (Snooze, Labels, etc.) in composer

Conversation actions on pins right-click

Cc and Bcc fields hidden by default

More font sizes available in composer

More buttons shown for multiple selected conversations

Glitches and cruft removed from mobile version

Much better menus on mobile devices.

New lines lost in the plain text version of sent messages.

Bug when replying to message containing malformed address.

Configure labels to automatically share conversations with coworkers.

More relevant Emoji autocompletion results.

Several bugs on mobile.

Facebook group link replaced by Product Pains page.

Aliases in incoming messages are now detected case-insensitively.

Failure to archive snoozed conversations after they came back to inbox.

Confusing comment box shortcuts removed.

Emoji search returns more results.

⌘-click lets you insert many emojis at once.

Emoji Picker! 😎 🍻

Pins drop zone now takes all space left in sidebar.

⌘← editor shortcut now properly moves to beginning of line.

Copy link in conversations context menu.

Forever lost conversations when removing Trash/Spam label.

Editing an alias name no longer updates the alias address instead.

Shared labels you create are now automatically added to your sidebar.

Shared labels! You can now organize conversations among your team.

A bug that could prevent trashing or snoozing many conversations at once.

Opened labels and searches grouping in sidebar.

Searches not being alphabetically sorted in sidebar.

Trash shortcut not doing anything in Trash and Spam mailboxes.

Sub-mailboxes are now indented under unified mailboxes.

Notice showing when messages are sent.

Gmail shortcuts! Along with a cheat sheet for both Gmail and regular shortcuts.

Paid plans. You can now subscribe to raise your history limit. See pricing.

More obvious offline notice.

Some emails showing an extra scroll bar.

Bugs where Missive would stop syncing forever until reloaded.

Signature editor looking bad on Chrome and very bad on Firefox.

Pin any conversation to sidebar for quick access 📌

Labels menu renamed to More with Starred, Sent and Trash hidden by default.

Lowercase and uppercase labels are now properly sorted.

Track reads

A bug that could delay access to a conversation when mentioned.

Logging in with Google OAuth not revoking existing session.

A bug that would prevent pasting into a task comment.

Right click + Send

Layout issues when deleting comments.

Collaborative tasks 😱

Specific error message when attachments are too large to be sent.

Including signature in draft after clicking mailto link.

Opening chat panel after closing it in composer window.

Log in and Sign up with Google.

Show obvious notice when an email account has been revoked.

No more “History limited to 1 month during Beta” persistent banner.

HTML signatures

“Only if nobody replies” option for Snooze.

Send & Archive no longer leaves conversation in Drafts.

Desktop notification when a draft is unsnoozed now work.

Rich text signatures

Send & Archive

Address autocomplete results now include avatars.

Draft signature now updates when changing your From address.

To address now gets filled when replying to your own email.

Dragging a conversation into an IMAP trash.