What’s new in Missive?

• Added a setting to limit the number of recent searches
  By default, only the last three searches will be displayed in the sidebar
• Removed the “Inbox” suffix from pinned team inboxes
• Shift+click a task checkbox to mark it as closed
• Display user statuses in the assignment menu
• Added an option to hide and watch a team inbox sub-mailboxes
• Improved user sorting in the assignment menu

• Abysmal app performance when pinning email account labels with a large number of nested labels
• Applying a filter to an existing search sometimes yielding no results
• Due date groups not displaying any tasks when collapsed
• Resending a message incorrectly included previous attachments from the same thread
• Menus not closing when pressing Escape while using the Gmail shortcuts preset
• Unable to restore the incomplete task count in the sidebar after unchecking it

Team sidebar customization setting
Control how a team space behaves in the sidebar:

• Show the team inbox, the Task view and the chat room
• Only show the team inbox (previous behavior)

‍

• Added “Assigned” and “Assigned to others” as nested team inbox mailboxes
• Assignment menu search results now include teams

‍

‍

• Search intermittently not showing results
• Missing assignment button on tablet devices
• Task list sometimes flickering while scrolling
• Certain context menus not being scrollable
• Conversations not being removed from "Assigned to me" upon completion
• Conversations not being moved to the Inbox of the assignee(s) upon task creation

‍

• Added “Mark as closed” button to the assignment menu, when opening from a team inbox
• Show total count of the team inbox when team space is collapsed
• Hide the Team spaces and Chatrooms sections when empty

• Performance issues since the v11.0.0 update
• Search intermittently not showing results
• Scrollbar appearance when using custom sidebar style
• Certain elements being hidden under the status bar on Android
• Assigning via the “Assign to…” context menu option on mobile
• Assignment button missing when multiple conversations are selected
• Shared inboxes unexpectedly showing under the main Inbox as a sub-mailbox
• Unselecting current conversation when pressing Escape when using the Gmail shortcuts preset

• Added “Assigned to me” and “Assigned to others” mailboxes back
• They can be pinned from the Pin to sidebar menu.

• Include everyone from the organization in the conversation assignment menu

• Top-level unified mailboxes sometimes not showing email account sub-mailboxes
• “Send & Close” missing when replying to conversations in a team inbox
• Opening the calendar in a different window
• Pressing “C” with Gmail shortcuts creating both a draft and a calendar event

New calendar shortcut has been set to “X” by default. You can change it in your Preferences → Shortcuts settings.

Missive 11.0 -> Read more

• Tasks upgrade
• Team spaces
• New icons

Tasks view‍

We’ve completely re-imagined how tasks work in Missive. You’ll now find dedicated views that brings together all your tasks in one place, everything’s organized in a single view.

The “Assigned to me” and “Assigned to others” mailboxes have evolved into comprehensive Task views

Team spaces‍

We are introducing team spaces, a new way to organize your teams. Every team has now a dedicated space in the sidebar, and every member will see the right elements depending on their role in the team. Quickly access your team’s Inbox, Tasks, and Chatroom from the same place.

• Automatic calendar updates
  Open calendar views will now get automatic updates when any events are updated outside of Missive

• Calendar remaining stuck in a refreshing state when the device is idle for a certain amount of time

• Prioritize matching an alias with same name as in To field when replying
• Editing a recurring calendar event since the last update
• Selected date in the calendar sidebar not appearing as selected
• Calendar event meeting provider image broken
• Calendar Agenda view not showing the current date first

Now offers a way to load the past day events on demand for the current month

• Calendar events sync performance

• Searching rules containing accented characters

• Exempt specific users from using Single Sign-On
  Required for users who need to be part of multiple organizations

• Event in the conversation when it unsnoozes

‍

• “Copy” option of a comment now adds both the plain text and HTML versions to the clipboard
• Support WhatsApp templates with quick reply content
• Stop notifying observers of a team when unsnoozing a conversation in that team inbox
• Offer the option to copy the 2FA secret code when enabling 2FA instead of using the QR code

• Moving a message outside of its original conversation adding the new conversation to the account owner’s Inbox
• Context menu sometimes unexpectedly opening while scrolling on mobile
• Rewards balance sometimes not displaying the correct available amount
• WhatsApp template variables prompt sometimes not showing the appropriate label

• Mark messages as unread rule action
• Built-in WhatsApp templates

Your approved Twilio WhatsApp templates are now automatically synced with Missive and available in the Responses menu

• Display when an action automatically archives a colleague

• Custom account default avatar broken since a few updates ago

• Booting the app on older iOS versions
• Address suggestions sometimes reopening after selecting an address

• New login page

• Support Discard snooze if someone replies option with all outgoing rule types
• Don’t display the organization name of labels when in a custom sidebar section

• Label is blank rule condition not working as expected
• Renaming Office 365 labels nested under Inbox
• UI issue when displaying a search error
• Forwarding emails to Pipedrive and HubSpot not always finding an alias

• Cache issue that could prevent certain states (i.e. send later) from being updated on the UI
• Logging in with Apple on iOS since the last update
• Certain email account avatars not showing the custom image since the last update

• Added message body conditions for SMS rules
• Added support for Twilio short codes

• Fixed a bug causing user filtering in analytics to display some unselected users
• Addressed freezing issues when fetching conversations with large messages from a custom integration
• Layout of task assignment popup when opened near the bottom of the screen
• Archive status now showing as part of a team inbox when archiving from a search result
• Fixed an issue preventing printing within custom integrations

• Security: SOC 2 compliance • Read more
• Open AI: Support GPT-4o turbo model
• Alias-specific variables‍
  • {{ message.from_email }}
  • {{ message.from_name }}
  • {{ message.from_first_name }}
  • {{ message.from_last_name }}

• Using response with variables in Rules
• Remember window position on Windows when maximized
• Replying to an already-assigned conversation won’t automatically assign the person replying
  Auto-assigning the person replying from the team inbox will still work depending on your team setting

• Top bar on Windows missing a border sometimes
• Losing pending task assignments when typing in the comment box
• Visual glitch in Rules when adding a delay condition
• Having to resize inline images in the composer to persist the size
• Copy-pasted inline images appearing blank in the sent email

• GitHub integration • Read more
• Block senders
  Block future emails from a sender’s address or domain when you mark an email as spam
  

• Include more emojis in the picker 🫨 🫸 🫷 🫎 🫏 🪿 🪼 🪮 🪇
• Include attachments when forwarding emails to Pipedrive and HubSpot
• Remove task assignment when removing @mention in the comment box
• Keep conversation private when doing Undo Send after sending from a shared account
• Preview attachments on Android

• Submitting pre-checked tasks not creating the task as already completed
• Inline task not assigning when its content starts with the @mention
• Changing the From address in the composer not always updating the main window
• Email content selection sometimes being lost when releasing the mouse button

• Display of the grandfathered prices in Billing settings

• Manual data export buttons
  In your Login & Security settings. Exports are limited to one per day per type.
  

• Discard snooze shortcut
• Make organization profile variables work in private conversations
• Response variables won’t prompt for a value when set with {% assign %}
• Do not re-add previously deleted users to conversations on non-email messages
• Observers won’t be watching team rooms by default

• Better phone search results not being available for people without at least 1 Twilio SMS account
• Some images in table being skewed in the composer
• Outlook calendar events RSVP status not being displayed properly
• Layout glitch after moving conversation to a label with a swipe
• Not always having the option to move a message to a new private conversation
• Only seeing 1 person present in a conversation when there are multiple people at the same time
• Select menus not always selecting when searching
• Confirming login in Login & Security when signing in with Apple

• Mass-archive setting for email accounts
  

• Optional team inbox and team chat room settings
  

• Support multiple tasks per comment
  

• Optionally specify the subject when merging conversations
  

• Automatically navigating to the next conversation upon Send & Close from a team inbox
• Open comment options on long press on touch devices
• Forcing status to be offline when the computer goes to sleep

• Uploading multiple attachments sometimes missing a few
• Dragging images from a comment into the composer
• Downloading emails from the Gmail Spam or Trash
• Rule entries not always being displayed
• Space around formatted text lost when pasting Google Sheets tables
• Draft conflict errors wrongly appearing sometimes when inserting an inline image

• Instagram username info in contact cards

• Stability related to seeing other people present in the same conversation
• Prompt to select a team when dragging a conversation into the unified Team Inboxes mailbox
• Prevent message delivery rule action available for all outgoing message types
• Remember Discard draft if someone replies toggle in the Send later menu
• Calendar time dropdown focusing the selected time

• Badge count sometimes increased by 2 when receiving a new message
• Send & Archive not archiving from team inboxes
• Ctrl+C (Cmd+C on macOS) sometimes copying a message URL instead of the selected content
• Open conversation contextual menu shortcut not working
• Not being able to change SMTP hostname and username
• Not being able to add custom fields to user profiles
• Not being able to edit “missing attachment” trigger words on mobile
• Inline canned responses autocompletion on Firefox
• Creating a rule with Automated? condition
• Duplicating organization responses

• Delay rule condition
  
  • Pre-delay conditions are evaluated immediately
  • Post-delay conditions are evaluated after the delay
  • Actions are applied after the delay if post-delay conditions are met
  
  

• Things 3 quick entry autofill support

• Multiple business hour spans per day
• Allow resizing inline images up to 100% of the original size
• Increase max pinned conversations to 100
• Display GitHub commit links in comments in a more friendly way
• Updating In X time snooze input with left/right arrows
• Alias-specific signatures section in Signatures settings
• Prioritize matching an alias with same name as in To field when replying
• Prioritize aliases of the account in which the email was received in when replying

• Extra whitespace appearing in some signatures after sending
• Attachment added to a duplicated response also appearing on the original response
• New conversations not being automatically added to filtered mailboxes
• Automatically update the contact sidebar when updating a contact
• Inline images inside tables added as attachments when replying
• Rules showing Deleted response in some circumstances
• Dark/light auto theme on Android
• Back button on Android closing popup instead of opened context menu

• Organization setting to control if a conversation should be duplicated when received in multiple team inboxes
  

• Next [day] snooze options
  

• Conversation events UI improvements
  

• Snoozing a conversation for yourself will show an event
  

• Display aliases in Signatures settings
  

• Do not pin chat rooms to the sidebar when opening while pressing the ⌥ (option) key
• Use the trash icon for Delete forever action
• Send later drafts discarded because of a reply will show an event
  That way you can restore the draft if needed
• Add to my Inbox shortcut
  No default binding, set it in your Shortcuts settings
• Allow creating new message drafts with rules
  Without it being a reply

• Coworkers’ online presence not always being accurate after your computer goes to sleep
• Cursor being hidden as you type with the inline composer
• Delegated aliases not always delivering emails with the sender name
• Applying a signature to a shared alias sometimes making the app reload
• Not being able to add multiple emails and phone numbers to profiles
• Custom account settings missing the Setup tab
• Click-to-copy 2FA recovery codes not copying
• Updating login email being visually reverted after saving
• Signature previews overflowing

• Make the HTML signature editor resizable

• Creating new teams
• Signature previews sometimes overflowing
• Inline images loading spinner appearing skewed
• SMTP credentials when adding a new IMAP account

• Personal signatures
  

• Notification of new unseen messages in the current conversation
  

• Always expand CC / BCC fields composer setting
  

• Responses management restrictions
  Available for organizations on the Business plan
  

• Responses API endpoints • Read more

• Settings UI and UX
  

• Aliases and signatures management
• Searching for addresses in the composer From field
• Organization default avatars

• Integration attachments missing URL
• All-day event reminders being delayed
• Calendar controls intersecting with the iOS status bar on iPad

• Timezone issues on macOS 14 (Sonoma)

• Inline canned responses
  

• Snoozes quick search
  

• Create contact(s) rule action
  

• Prevent unsetting the team of a conversation that is set to be unsnoozed in the team inbox
• Don’t include search in the URL when copying a conversation link from the search results
• Don’t highlight the contact name when searching for a contact

• OpenAI selection prompts sometimes hidden after selecting text
• Snoozing a conversation from Inbox sometimes unsnoozing in Team Inboxes
• Certain Dialpad messages displaying an invalid phone number in the Contacts sidebar