Spark Mail Alternative: How Does Missive Compare?
If you're looking for Spark Mail alternatives, then you're in the right place. Spark Mail and Missive are both great products, with fantastic features and a beautiful design. They both help you achieve better communications through different degrees of collaboration.
After having tried Mac Mail, Outlook, Spark and Airmail, we finally found a mail app that supports working in team, and managing over 20 private and shared mailboxes, over different companies. Easy rule setting, handy chat function, integration of Todoist, Calendar and Drive. Exactly what we need! And on top of that, the CEO himself replied me within 2 minutes on a technical question I had. TWICE! 🙏Sven Cautaerts on Trustpilot
We love Missive, the collaboration is on par with what we were able to achieve with Spark however we've made several improvements since we moved to Missive. The rules in missive are so powerful and keep my inbox clean so I can truly stay focused on the emails that matter. Takes a little fine tuning to get your rules perfect but once they're done, it runs like magic!Craig Wilson on Trustpilot
We recently switched over to Missive from Spark Mail and so far I have been impressed with your platform. Nice and responsive, good feature set. I like that you have an API.Scott Harris | BhA Inc.
What's the difference between Spark Mail and Missive?
Short answer: Missive's collaborative nature.
Spark Mail and Missive’s offer can overlap in some segments of the market, but they thrive in very different use cases. Spark Mail was initially built as a supercharged personal email app, whereas Missive was conceived with true team collaboration as its core feature.
Spark Mail is a good email client choice for individuals or small teams looking for a product with entry-level collaboration features.
On the other hand, Missive is geared towards small/medium teams looking for a team communication tool that scales easily.
If you're part of a team looking for a product that helps you collaborate better around email (and other channels), then you're in the right place. With Missive, you can focus on growing your business instead of trying to hack your email client into something it's not.
Six reasons why companies use Missive over Spark Mail
We've condensed six propositions that explain why you might consider Missive to be a better alternative to Spark Mail.
1. No Spark version on the web
While it's been impossible to download Spark for Windows for a long time, they recently released a Windows version of their app. However, Spark is only accessible via its application, so Linux and ChromeOS users are left behind. Missive is available on all platforms, Windows, Mac OS, iOS, Android, and on the web. None of your employees will be left behind because they prefer using Linux over Mac or Mac over Windows.
I have just discovered Missive and am very impressed so far! I have been waiting for over 12 months for Spark to add a Windows app for my team and if I knew you existed I would have made the jump a year ago.Ash Huxtable | Vehicle Safety Flags
2. Tasks and ownership are crucial
In Missive, every conversation can be assigned to a whole team, a specific person, or multiple people. In Spark Mail, you can only delegate an email to one person at a time.
Even more useful, in Missive, you can activate the team inbox flow for shared inboxes (e.g. firstname.lastname@example.org). This will let your team triage the conversations from a dedicated inbox. This resembles more to a real-life collaboration scenario, where a team can share the caseload.
Tasks creation is another essential feature that can be found in Missive but not in Spark Mail. These can also be assigned to yourself, to one, or multiple teammates.
3. You get to automate part of your work
Missive offers Rules which are programmable conditions that help you automate your team's workflow.
With Rules, you can, for example:
- Apply labels upon reception to properly categorize conversations.
- Assign emails to specific team members based on the content of the email.
- Send automated replies based on the hour of the day.
- Incorporate an SLA program to ensure an excellent customer experience.
- Snooze emails that arrive outside of business hours to help you achieve a better work/life balance.
This nifty feature can help you save time that was previously invested in repetitive chores.
4. Multichannel is essential
A business communication tool cannot be limited to just email. Customers, clients, and stakeholders nowadays communicate in a diverse array of channels. Not being able to concentrate many of them in a single app can lead to lousy customer experiences.
With Missive you can collaborate around these mediums:
- Live Chat
- Website Chat
If one day someone sends you an email and the next they use WhatsApp, you can give them a proper follow-up from a single app.
5. Useful integrations
Because Missive is built to help you grow your business, we understand having an integration is more than just exporting emails to different apps. With Missive you can see data from Asana, Pipedrive, Todoist, Trello, Shopify, Full Contact Enrich, and PieSync right next to the conversation. That helps you get a better context and provide a customized and in-depth reply.
You can also create a custom integration. It will be able to bridge the gap between your team inboxes and your business data.
The integration will let you take over a part of the user interface with your business logic. Amazing.
6. Full-fledged internal chat
Missive offers a complete internal chatting solution for your team. You can discuss ideas in a company-wide room, specific teams, or a one-on-one space.
Similar to other channels in Missive, in the chat, you can add tasks, include conversation links, attach media, etc.
You can also create a private space for to-do lists, notes or to keep links and docs handy.
At the moment in Spark Mail you can only add comments around emails.
Out of office
Email doesn't stop because you're taking some time off. People expect replies, but you also deserve a break.
Missive's Out of office status lets you set yourself or a coworker as unavailable for a determined period of time. Replies received in conversations assigned to you will automatically move the conversations to the Team Inbox so that your coworkers can handle these while you're away.
Working with email isn't strictly about communication, it's also about planning. Spark 3, the latest version of Spark Mail, removed the calendar from the desktop app. While not an essential feature, having a calendar directly in your email app is certainly beneficial when planning out events, meetings, and more.
Missive comes with a calendar built-in. It can be used to schedule meetings or video calls, get reminders about upcoming activities, and more. Even better, the calendar can be used to share events and reminders with all your team members.
In the end, you decide which app fits best with your workflow. We hope this comparison will help you make up your mind with more ease.
In case you need more convincing, read what they have to say:
You guys have one of the best business software in the world, every business should have this as essential tool.— Jimmy Albert (@JimTeva) April 1, 2020
I fell in love with @missiveapp after hearing about in a @syntaxfm episode. Has been a real game changer for me. It's especially great if you need to manage sth like a support mail account with multiple folks.— Philipp Nowinski 🎸 (@pnodev) March 17, 2020
The one tool that has had the biggest positive impact on the way I work this year... @missiveapp . The tools it provides to help work through email and internal communication as a team have been incredibly powerful.— Zee (@Zee) November 20, 2017
We are one of the pioneers in the collaborative team email space.
NoteIf Spark gets an update and this article becomes outdated, email us and we will update it.