Can I assign someone to a conversation when I tag them in the chat?
You can create an organization rule to automatically assign a conversation to someone when you tag them in the chat.
To do so, create a rule that triggers on new comments like this one:
![Assign someone to a conversation when tagged in the comment Assign someone to a conversation when tagged in the comment](https://ddux7jl4k2xkx.cloudfront.net/assets/faq/assign-tag-user-4b94b2798801f4ac8672522a2e9c33ad6a460ecb27bb861bf9251f965b312db4.png)