Tasks

In Missive, tasks help you organize and track work that needs to be done. A task is an actionable item that can be assigned to one or multiple team members, with attributes like due dates, descriptions, and status tracking.

The Tasks view shows all your tasks in one place, regardless of type.

Types of tasks

There are three types of tasks in Missive:

  1. Conversation tasks are entire conversations (e.g. email threads) turned into trackable tasks by assigning them

  2. Subtasks are tasks created within a conversation, useful for breaking down work into smaller pieces

  3. Standalone tasks are not linked to any conversation, for general to-dos

All three types appear together in the Tasks view, giving you a single place to see everything you need to work on. An assigned email, a subtask from a project thread, and a personal to-do all show up in the same list.

If you prefer not to see assigned conversations in your Tasks view, use the Show filter to display only standalone tasks.

Creating tasks

There are several ways to create tasks in Missive:

  • Press ⌘/Ctrl + T from anywhere in Missive

  • Click the + button at the top of the left sidebar and select New task

  • Assign a conversation

  • Via automated rules using the Add task or Add tasks with AI actions

  • In a conversation, you can create subtasks via:

    • The checkbox button in the command/chat bar at the bottom

    • The Task icon in the command/chat bar

    • The + button in the Tasks sidebar

When creating tasks within conversations, you can also type [ ] or - [ ] at the beginning of your comment to create a task through text.

Task attributes

Each task can have the following attributes:

  • Status:

    • To-Do status To-Do: The task is not started yet

    • In Progress status In Progress: The task is currently being worked on

    • Closed status Closed: The task is completed

  • Team: The team the task is assigned to

  • Assignees: The users responsible for the task

  • Due date: The date the task is due

  • Description: Additional context for the task

Editing tasks

  • To edit conversation task attributes: open the Tasks sidebar from the right panel.

  • To edit a subtask's attributes: click directly on the attribute you want to modify.

You can also edit attributes directly from the Tasks views.

Task view showing the task attributes

If not all attributes are visible, you may need to expand the task first by clicking on it.

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