For the complete documentation index, see llms.txt. This page is also available as Markdown.
Connected accounts
Connect email, SMS, WhatsApp, social media, live chat, and voice to Missive.
Missive is the best email client for teams. But communication happens everywhere - SMS, WhatsApp, Instagram, voice calls, and more. Connect all your accounts to handle every conversation in one place.
Account types
Email accounts
Email is Missive's primary focus. Connect any email provider with full two-way sync, labels, calendar integration, and team collaboration.
To open Settings, click your avatar in the bottom-left corner of the sidebar, then Settings (or press ⌘,).
2
Select account type
Choose Email for email providers or Others for SMS, social, voice, and chat.
3
Configure import and sharing
For email accounts, choose how much history to import (1 month to all).
For all account types, decide if this is a personal or shared account:
Personal account: Private, only you see messages
Shared account: Messages visible to selected users or teams
4
Connect
For OAuth providers (Gmail, Outlook, Facebook, etc.), sign in and grant permissions. For IMAP or API-based accounts, enter your credentials.
Personal vs Shared accounts
Any account type can be personal or shared. You choose when you connect it.
Personal accounts
Private accounts that only you can access. Conversations go to your Inbox unless you explicitly share them.
Personal accounts in Settings > Accounts
Shared accounts
Accounts shared with users and teams in your organization. Your support email, your company's WhatsApp Business number, your shared Messenger account. Everyone with access sees new messages and can collaborate.
Shared accounts in Settings > Accounts
Learn more about sharing options including Team Inboxes and delivery modes.
