Integrations
Integrations connect Missive to external tools. They appear as sidebar panels next to conversations, showing relevant data from your CRM, project management tool, or other business apps.
How integrations work
When you open a conversation, integrations pull data based on the contact's email address or phone number. For example:
CRM integrations (HubSpot, Pipedrive, Salesforce) show deal history and contact info
Project management (Asana, Trello, Todoist) let you create tasks from conversations
E-commerce (Shopify) displays customer order history
Some integrations also add actions to the command bar or message menus.
Adding an integration
Go to Settings > Integrations.
Find and select the integration you'd like to add.
Click Add to Missive and follow the steps to authorize access.
Choose visibility: keep it private, or share with your team or organization.
Personal vs organization integrations
Personal integrations are visible only to you.
Organization integrations (shared with your team) make the integration available to everyone in your organization. Only admins can add organization-level integrations.
Available integrations
Need something custom? See Build your own.
Next steps
Set up AI with OpenAI for drafts, summaries, and translations
Learn about AI Rules to automate AI actions on incoming messages
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