Integrations

Connect Missive to CRMs, help desks, and business tools you already use.

Integrations connect Missive to external tools. They appear as sidebar panels next to conversations, showing relevant data from your CRM, project management tool, or other business apps.

Integrations require the Productive or Business plan. See pricing.

How integrations work

When you open a conversation, integrations pull data based on the contact's email address or phone number. For example:

• CRM integrations (HubSpot, Pipedrive, Salesforce) show deal history and contact info
• Project management (Asana, Trello, Todoist) let you create tasks from conversations
• E-commerce (Shopify) displays customer order history

Some integrations also add actions to the command bar or message menus.

Adding an integration

1. Go to Settings > Integrations.
2. Find and select the integration you'd like to add.
3. Click Add to Missive and follow the steps to authorize access.
4. Choose visibility: keep it private, or share with your team or organization.

To open Settings, click your avatar in the bottom-left corner of the sidebar, then Settings (or press ⌘,).

Personal vs organization integrations

Personal integrations are visible only to you.

Organization integrations (shared with your team) make the integration available to everyone in your organization. Any member can add organization-level integrations.

Available integrations

Integration	Category	Link	FAQ
OpenAI	AI	Setup	FAQ
Anthropic Claude	AI	Setup	FAQ
Google Gemini	AI	Setup	FAQ
Integrately	AI & Automations	Learn more
Make	AI & Automations	Learn more
Relay.app	AI & Automations	Learn more
Zapier	AI & Automations	Learn more	FAQ
Close	Sales CRM	Learn more
Daylite	Sales CRM	Learn more
FullContact	Sales CRM	Learn more
HubSpot	Sales CRM	Learn more	FAQ
Pipedrive	Sales CRM	Learn more	FAQ
Salesforce	Sales CRM	Learn more
Aircall	Communication	Learn more
Dialpad	Communication	Learn more	FAQ
Giphy	Communication	Learn more
Missive video call	Communication	Learn more
Zoom	Communication	Learn more
Dropbox	File management	Learn more
Google Drive	File management	Learn more
Asana	Project management	Learn more	FAQ
ClickUp	Project management	Learn more
Todoist	Project management	Learn more	FAQ
Trello	Project management	Learn more
ChargeDesk	E-commerce & Billing	Learn more
Shopify	E-commerce & Billing	Setup	FAQ
GitHub	Engineering	Learn more
Retool	Engineering	Learn more
Custom MCP	MCP / AI	Setup

Need something custom? See Build your own.

MCP integrations

Missive supports Model Context Protocol (MCP) integrations. MCP is an open standard that lets AI models connect to external tools and data sources. Connecting an MCP integration gives Missive's AI access to the tools that integration exposes.

Adding a custom MCP integration

Go to Settings > Integrations > Custom MCP and fill in:

• Name - a label for this integration
• Server URL - the https:// URL of your MCP integration
• Authentication - choose one:

  • No authentication - for public or locally trusted servers
  • Bearer Token - paste a static token
  • OAuth 2.0 - Missive opens an authorization flow after you add the server; optionally provide a Client ID and Client Secret under Advanced settings

Only add MCP integrations from developers you trust. Missive has no control over the tools an integration exposes or what it does with the data it receives.

Built-in MCP integrations

The integrations panel also includes built-in MCP integrations. Browse them under the MCP category in Settings > Integrations.

See MCP integrations for the current integrations, tool coverage, and example use cases.

Next steps

• Set up AI -- connect OpenAI, Anthropic Claude, or Google Gemini
• Use the AI assistant for drafts, summaries, and translations
• Learn about AI Rules to automate AI actions on incoming messages