What is your uptime/downtime track record? (SLA)
In 2020, we achieved 99.95% uptime.
In 2021, we achieved 99.92% uptime which was largely impacted by two (1, 2) significant AWS outages in December:
Here’s a breakdown per quarter:
- 2021 Q1 - 100%
- 2021 Q2 - 99.98% (maintenance)
- 2021 Q3 - 100%
- 2021 Q4 - 99.68%
