How to invite/add someone to a conversation?
There are three ways to add people to a conversation:
- Posting a chat comment with a @mention. This always shows the conversation in the mentioned person’s Inbox.
- Adding the person through the “Add people” menu, at the top of the conversation. In this case, it’s possible to choose whether you want the person to see the conversation in their Inbox or only give them access to the conversation, archived, for future reference. This is done through the Show in their inbox checkbox. This checkbox remembers the last checked / unchecked state you used, so if you have previously unchecked it, you need to check it again to make sure adding people through this menu will make the conversation appear in their Inbox.
- Assigning the person to the conversation from the assignment menu. This always shows the conversation in the mentioned person’s Inbox and Assigned to me mailbox.