Guide

Getting started with Missive

Why Missive?

Welcome! We’re stoked to have you onboard. Missive is a powerful email app that will help you and your team chat within email conversations to solve problems faster, avoid forwards and duplicate replies, collaborate on drafts in real time and organize your conversations using shared labels.

Missive is compatible with most IMAP servers, this includes Gmail, iCloud, Office 365, Outlook.com, etc. It can be used in the browser or as a Mac, Windows, iOS and Android applications. Missive gets really powerful when you use it with your team, so here are the basic steps to get your organization up and running.

Getting started

Sign up and import your emails

First and foremost, you should start by creating your Missive account.

You will then be offered to import your emails. This step can be skipped, but we recommend doing it right away.

Note You can delete your email account and related data at any time.

And you’re in! Now that your emails are being imported, you can setup your team.

Create an organization

Creating an organization is the starting point of your collaborative setup. Simply click Setup my team in the left bar or go to your settings, under Organizations, click Create an organization.

Note You can create as many organizations as you want and delete them at any time.

  1. Choose your organization name.

  2. Invite some of your coworkers.

  3. Done! Your organization is created and your teammates are on their way. Once they join in, you will see them appear in the the left column.

Missive signup when invited in an organization
Your invited teammates will receive an email with a link to sign up for Missive and join your organization

Start collaborating with your team

Mentioning a teammate in Missive to invite them in the conversation

Once you mention your team (@Name for someone specific, or @Organization for the whole team) you’ll be able to communicate like you do in any messaging app using the chat box at the bottom of the conversation area. These comments are internal to your Missive organization and will not be seen by any of the email recipients.

To invite a teammate to a conversation, you can either type @Name in the comment box or click the Invite teammate button at the top of the conversation area.

When a teammate becomes active on the current conversation

Once that teammate joins, you’ll see their avatar glow with a blue border to indicate that they are currently viewing this conversation.

Note You can also click New conversation to start a chat-only conversation with your team, or as note taking for yourself.

Last updated on October 20, 2017

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