Personal auto-response
When setting an Out of office status, you can enable an automatic email response that notifies people you’re away. The auto-responder only works for personal email accounts and their aliases, not for shared team inboxes.
Setting your auto-responder
Click your avatar in the top-left corner.
Select Set a status.
Turn on Out of office.
Enable Auto-responder.
Choose which personal accounts or aliases should send the response.
Customize the subject and message.
Once active, Missive will automatically reply to incoming emails on the selected accounts until your Out of office status ends or you turn it off.
How often auto-responses are sent
To prevent repeated replies, auto-responses are limited to one per 24 hours for each alias address and sender address pair.
If the same sender emails the same alias multiple times, they’ll only receive one auto-response per day.
This limit is global across all conversations (it’s not conversation-specific).
A different sender can still trigger an auto-response.
The same sender can trigger a new auto-response again after 24 hours.
Threading behavior
Because the Out of office message can have a different subject, some email clients may display it as a new conversation/thread for the sender.
In Missive, the auto-responder behaves like a Send response rule, so the reply is still recorded alongside the inbound message that triggered it.
Why it doesn’t work on shared inboxes
Team inboxes like support@, info@, or sales@ are shared across your organization, so Missive does not send automatic Out of office replies from these addresses.
If your organization wants a company-wide auto-reply during holidays or closures, you can create an incoming message rule using the Send response action. Learn more here
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