Can you read my emails?
Technically speaking, it would be false to claim we cannot read your emails. Missive imports your emails via IMAP like any email app does and stores them in a database. This includes text content and attachments. Storing this data in our own database is the technical foundation of a collaborative product like Missive. Thus, we naturally have access to the database that contains your emails in order to manage and maintain it in good shape for Missive to operate properly. This is the same situation as with your main email provider (Gmail, Office 365, etc).
That said, only a few of our engineers have access to the database in question. Even for these people, getting to your actual email content is not trivial. We built internal tools that allow our engineers to do their daily job (e.g. see what is going on in the system, the number of emails processed, etc.), but none of these tools display email contents. Needless to say, we are not in the business of scanning, sharing, or selling any of our users’ data. We never access a user’s data unless this user has specifically granted us permission and asked us to investigate a bug with their account, for instance.
You can read our Privacy Policy here. We take the privacy and security of your data very seriously.
