What is IP restriction?
IP restriction refers to a security measure that allows or denies access to Missive based on the IP address of the user. By configuring IP restrictions, you can control who can access Missive and from where.
For example, you could allow access from specific IP addresses, such as those belonging to your company, to prevent unauthorized access from outside the network. IP restriction can also be used to prevent access from known malicious IP addresses, mitigate hacking attempts, and protect sensitive data.
IP restriction is only available on our Business plan. Once you've upgraded to the Business plan, you will be able to manage IP restrictions in your Settings > Organization.
How IP restriction works
Each time a non-admin user interacts with Missive – whether it's fetching new emails, chatting, or sending an email, etc. – Missive verifies that the user's IP address matches one defined in the IP restriction settings.
To put it plainly, when IP restriction is activated, any non-admin or non-owner user who is logged in from an IP address that doesn't match the allowed list will be immediately logged out of Missive.
See also: Why is IP restriction not working?