Can I send live chat email follow-up?

Missive Live Chat can be set to send an automatic email follow-up so you can be sure your customers always get their answers. When configured, anytime an answer is unread after a set amount of time, a summary of the conversation will be sent to the visitor's email address.

To enable email follow-up in the live chat, follow the steps:

  1. Open Settings > Accounts, then select the live chat account
  2. Select the Setup tab
  3. Open the Configure menu
  4. Configure the Email follow-up section
How to configure live chat email follow-up

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