How do I migrate from Front and keep my comments?
Import all your accounts to Missive. Once that's done:
- Export your Front team's account data.
- Send us the .zip files they will be giving you.
- We will parse your Front .zip files and attach previous comments to the appropriate Missive conversations.
This is a paid service and it can take a few business days for it to be completed.
Front comments are attached as posts to conversations, not as native comments, so you can clearly see they were made on Front and not on Missive.
Here is an example of how a post looks like. For a Front import, the Campaign Monitor name would be replaced by the comment author’s name and the text content would be the comment text. Comment attachments would be included as well.