I'm missing @mentions, sometimes they are not in my Inbox?

It's probably because you have changed this setting:

With this setting, whenever a conversation gets closed, it is removed from your Inbox, even when you were @mentioned. This setting only excludes conversations you are watching.

We consider this an advanced setting that can be useful in unusual cases. It’s mainly a way for people who get too many notifications to “aggressively” clean their Inbox when coworkers close conversations. Most users should leave this setting to the Keep in my Inbox default.

Can’t find your answer?

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