I'm not receiving Facebook Messenger messages in Missive?

It might be due to your Messenger inbox (which Missive depends on) being configured to be the “Secondary Receiver”, most likely due to a bot you have (or had) installed.

To fix/restore the default behavior for Missive to work, please follow the next steps:

  1. Go to your Facebook Page settings
  2. Navigate to “Advanced Messaging” and find the section “App Settings, Manage the features each app can access or control”.
  3. Click the “Configure” button
  4. Change the “Secondary Receiver” option and remove “Page inbox” until you see this:

Need more specific answers?

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