How does the 'Reply using canned responses' OpenAI feature work?

Missive identifies the top 3 canned responses that best match the content of the email you want to reply to. This calculation is made in Missive's database.

When the top 3 matches have been selected, they are sent to OpenAI as "Documentation" and OpenAI replies inside Missive's draft composer based on the documentation and the email received.

Missive OpenAI Reply using canned responses feature

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