Can I send a reply without closing a conversation?
Clicking Send & Close removes the conversation from your Inbox; this is the expected behavior. If you want to send a reply without closing the conversation, you can use the menu next to Send & Close, and instead pick only Send:
![](https://ddux7jl4k2xkx.cloudfront.net/assets/faq/send-reply-without-closing-image0-afc2c4d69984093823260f4417ab207e514c97e5d266396433f88f3414db49a5.png)
Alternatively, if sending without closing is the behavior you want most of the time, you can disable the following setting:
![](https://ddux7jl4k2xkx.cloudfront.net/assets/faq/send-reply-without-closing-image1-fcb245f5144d582c6be31d7b5ecc96723b1ff4695f9b86d102aa66132ea53508.png)