Why does the live chat need a Twilio account?

There are two advantages to this approach:

  1. Users pay per usage fee directly to Twilio (low price for average volume).
  2. It lets us offer it on all plans with no surcharge.

For both you and your users, Twilio won't be visible; it is just the backend.

Can’t find your answer?

Contact us at support@missiveapp.com