What does the colored border on the left side of conversations mean?
Conversations that have a colored border (blue, green, etc) are shared/linked to your organization. On the other hand, conversations without the border are personal, therefore private.
![Colored border or flag on a conversation](https://ddux7jl4k2xkx.cloudfront.net/assets/faq/colored-border-2e43ebadda3acd6908d66144bc190edb1efe0688c3fd6bc02b95f17e5e0ec44f.png)
You can change the color in Settings > Organizations > Conversation color