How to send group texts or SMS?

You can send SMS to Contact groups and/or organizations. When doing this, a separate message will be sent to each recipient.

Contacts can be grouped into both organizations and groups:

  • Organizations are typically used to map a group of related contacts (businesses). Each contact in an organization can have a title, department, and location.

  • Groups are used to group unrelated contacts.

To quickly send an SMS to everyone in a group or organization, simply search for the group or organization name in the To field of your message draft.

Note that it is not possible to send group SMS (i.e. an SMS to multiple recipients simultaneously in one single conversation). Twilio actually limited access to the group MMS feature as of March 15, 2022.

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