The OpenAI integration allows you to use the power of artificial intelligence (AI) directly in Missive, making it easier for you to generate emails, replies, and translate messages.
OpenAI enables you to be more efficient with your emails by crafting messages quickly. OpenAI can understand the context of a conversation and provide relevant replies so you can handle your emails in less time.
Plus, you can reply to messages using canned responses as embeddings. This way, the AI can access your canned responses and use the related ones as a source of knowledge to reply to any messages using contextual data from your business.
The integration also lets you translate messages, letting you communicate with people in different languages more easily. No more back-and-forth between your email client and your translator app when dealing with your international customers who speak various languages!
You can also use the "Prompt" option to give more context and specific instructions to the OpenAI model for more flexibility. Customizing your request enables you to receive more accurate and relevant responses.
The OpenAI integration supports GPT-3.5 as well as GPT-4 for more accurate results.
To use the OpenAI integration in Missive, you first need to create an OpenAI account and generate an API key. You can have their pricing information here. You are charged by the number of words generated; unless you are generating millions of words using this integration is not expensive.
- With your OpenAI API key, go to the integration settings in Missive and locate the OpenAI integration.
- Enter your API key in the designated field and click "Add".
- When composing an email or reply, you will now see the OpenAI icon at the left bottom of your emails or in the sidebar.
- Use the "Prompt..." or "Generate reply" buttons to quickly compose emails.
- Translate a message by selecting the OpenAI icon at the left bottom of the message, and then choose the desired language.
The integration is fully customizable; you can ask the AI to do anything using the Prompt… menu! For repetitive tasks, you use the prompt templates in Missive.
How to get access to GPT-4?
To get GPT-4 access you must join this waitlist. You don't need to subscribe to ChatGPT Plus plan at $20/month, you simply need to join the above waitlist. It's worth the wait, GPT-4 is 10 times better.
You can save your prompt and easily access it using quick actions on your draft, saving you time and effort!
Here are some examples of prompts you could use:
📝 Grammar & spelling
Fix grammar and spelling errors in [selection]
Improve [selection] given this context: [message]
Convert [selection] from EST to PST
Translate [selection] to language detected in [message]
😡 Annoyed tone
Reply negatively to [message] using an annoyed tone
👔 Formal tone
Rewrite [selection] with a formal tone
🕺 Casual tone
Rewrite [selection] with a casual tone
Write a sentence to end a reply to a customer request email