Creating AI prompts
Create custom prompts for the AI to follow. Prompts can be used on messages (to analyze or respond) or on drafts (to edit or improve your text).
Where you create a prompt determines where it appears in the UI.
Message prompts
Message prompts analyze incoming messages. Access them from the message menu.
Click Prompt... to open the prompt editor:
Options
Reply
Creates a draft with the AI's response. Disable for prompts that just display info (like summaries).
Save
Saves the prompt for reuse. Add a name and emoji.
Variables
[message]
The last message in the thread
[documentation]
Your canned responses for context
Draft prompts
Draft prompts edit or improve your text. Access them from the draft toolbar.
Click the AI icon to open the prompt editor:
Options
Insert
Puts the AI output on a new line so you can compare it to your original.
Save
Saves the prompt for reuse. Add a name and emoji.
Variables
[message]
The last message in the thread
[selection]
The text you've selected in your draft
[documentation]
Your canned responses for context
Example prompts
Draft editing prompts
📝 Grammar & spelling
Fix grammar and spelling errors in [selection]
💅 Improve
Improve [selection] given this context: [message]
🕙 Timezone
Convert [selection] from EST to PST
🌐 Translation
Translate [selection] to the language detected in [message]
👔 Formal tone
Rewrite [selection] with a formal tone
🕺 Casual tone
Rewrite [selection] with a casual tone
🔚 Ending
Write a sentence to end a reply to a customer request email
Using canned responses as context
Use the [documentation] variable to let AI reference your canned responses when generating replies:
The AI will search your canned responses to find relevant information for the reply.
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