Settings

Create, edit, and organize labels to categorize conversations in Missive.

User Access / Sharing

By default, applying an organization label to a conversation will not automatically make the conversation visible to more coworkers, it will just label the conversation for teammates already having access to it. You can change that behavior and configure an organization label to automatically give some coworkers access to the conversations in that label by editing the Auto-shared users option.

A second option, Label is visible to, lets you control who sees the label listed in Missive. There are two options:

• Everyone in the organization: All organization members will be able to apply and remove the label from conversations.

• Admins and auto-shared users: Only organization admins and users defined in the Auto-shared users option will be able to apply and remove the label from conversations.

Icon

Each organization label can be customized with an icon. This icon will be shown in the label token on the conversation preview alongside the label name:

You can also customize whether you prefer to show only the icon and not the name in the label token in your Settings > Preferences: