> For the complete documentation index, see [llms.txt](https://missiveapp.com/docs/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://missiveapp.com/docs/core-features/understanding-label-types/managing-labels.md).

# Settings

Create, edit, and organize labels to categorize conversations in Missive.

### User Access / Sharing

By default, applying an organization label to a conversation will not automatically make the conversation visible to more coworkers, it will just label the conversation for teammates already having access to it. You can change that behavior and configure an organization label to automatically give some coworkers access to the conversations in that label by editing the **Auto-shared users** option.

<div data-with-frame="true"><figure><img src="https://3242897856-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F1If7JwIQhfz5wGM9LiIU%2Fuploads%2FYKzpD5CplfcImLGUPHVg%2FScreenshot%202026-01-02%20at%208.46.36%E2%80%AFPM.png?alt=media&amp;token=3cbdb5bb-eca8-4b2f-a8d6-cefc1f5d2bef" alt="Features/Requested" width="375"><figcaption></figcaption></figure></div>

A second option, **Label is visible to**, lets you control who sees the label listed in Missive. There are two options:

* **Everyone in the organization:** All organization members will be able to apply and remove the label from conversations.
* **Admins and auto-shared users:** Only organization admins and users defined in the **Auto-shared users** option will be able to apply and remove the label from conversations.

{% hint style="warning" %}
If you're not an admin and choose **Admins and auto-shared users** without adding yourself to the **Auto-shared users** option, you won't be able to see or apply the label. Missive warns you when this happens and offers a **Share with me** button to add yourself.
{% endhint %}

### Icon

Each label can be customized with an emoji or, for organization labels, a custom uploaded image. The icon shows in the label token on the conversation preview alongside the label name:

<div data-with-frame="true"><figure><img src="https://3242897856-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F1If7JwIQhfz5wGM9LiIU%2Fuploads%2Fgit-blob-372d4553da078779cc4d61e3c059640a338802d9%2Fguides-label-icon.png?alt=media" alt="Features/Requested" width="360"><figcaption></figcaption></figure></div>

You can also customize whether you prefer to show only the icon and not the name in the label token in your **Settings > Preferences**:

<div data-with-frame="true"><figure><img src="https://3242897856-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F1If7JwIQhfz5wGM9LiIU%2Fuploads%2Fgit-blob-4da1ff8911d1f581d3cb2614cd62fd777ae2e6c1%2Ffeatures-setting.png?alt=media" alt="Add icons to your label" width="919"><figcaption></figcaption></figure></div>

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---

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