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Smplrspace

From customer support tool to foundation for the whole business

About

Smplrspace provides the infrastructure and software tools you need to streamline your real estate portfolio data and orchestrate building operations.

Company size

1-10

Industry

Services, Software

Headquarters

Singapore, Singapore

Founded

2019

Missive use cases

✓ Shared inbox
✓ Internal chat
✓ Team collaboration

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Key features

Smplrspace, spearheaded by CTO Thibaut Tiberghien in Singapore, aids companies in visualizing indoor space data. Initially, they started using Missive for customer support but soon found out that Missive and its collaborative team inbox was fostering transparent internal communication which laid a strong operational foundation for the whole business.

Learn why Thibaut Tiberghien from Smplrspace has been using Missive for years!

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"The ability to @mention someone instantly and live collaborate on an email is invaluable — it ensures everyone is in the loop and knows what’s happening."

The Challenge

As Smplrspace evolved, the necessity for an effective tool to manage diversified communication use cases emerged, emphasizing external communication while maintaining transparency and easy context sharing internally.

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The Solution

Missive was integrated into Smplrspace's operations, with each team member receiving an account, thereby amplifying both internal transparency and external communication efficiency.

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The Benefits

Transparent Communication: Missive's @mention feature promotes transparency, easing context sharing company-wide.
Enhanced External Communication: Facilitates seamless interaction with clients and partners, ensuring alignment in critical communications.
Fostering a Collaborative Culture: The ease of context sharing promoted a culture of transparent collaboration effortlessly, resonating with the team's philosophy.
Incredible Email Client: Missive's exceptional email client functionality shines, offering an exemplary email experience while streamlining collaboration.

"Everyone gets it because we feel that even people who don't collaborate should have Missive because it's just a better email client."

A conversation with

Thibaut Tiberghien

·

CTO

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We live in our inboxes.
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