Collaboration made easy
Effortlessly collaborate on Messenger messages with your colleagues using:
- ✓ Team Inboxes
- ✓ Assignments & tasks
- ✓ Chat & @mentions
Our innovative collaboration tools are designed to take your customer service to the next level.
Incredibly powerful tools
Leverage all the innovative tools we've developed while building the best email client on the market.
- ✓ Canned responses
- ✓ Collaborative drafts
- ✓ Contact management
- ✓ Custom shortcuts
- ✓ Integrations (OpenAI, Salesforce, etc.)
- ✓ Labels
- ✓ Merge conversations
- ✓ Out of office
- ✓ Send later
- ✓ Snooze
- ✓ Undo send
- ✓ Unified inbox
Flexible rules for limitless customization
Save time and increase efficiency with powerful rules.
- ✓ SLA
- ✓ Auto-reply
- ✓ Round-robin assignment
- ✓ Auto-label
Automate your support workflow, keeping conversations organized and preventing them from slipping through the cracks.
One inbox to rule them all
No need to share Messenger account access with your employees.
All messages are accessible by your teams in one shared inbox on their desktop or phone.
Handling and replying to Messenger messages becomes effortless. They are managed just like emails.
