# Auto-label issued refunds
**Auto-Label Issued Refunds** is a Missive rule template designed for those in e-commerce and retail who have to process and keep track of refunds.
#### When enabled:
* The rule allows you to **automatically tag an email with a refund label** when you’ve sent out an email notifying the customer of their refund.
#### Here’s how it works:
* You need to determine a default sender of your refund emails.
* You need a consistent variable in your “refund issued” emails
* You need to check for attachments
* You need to create a **refunds** label
***
### Outgoing email rule: Auto-label issued refunds
This rule is meant to help you organize your e-commerce inbox a little more, without any extra manual steps.
Add to Missive
#### There are three conditions and one action to make this rule work.
{% stepper %}
{% step %}
Each time an **email is sent from** your sales@ team, where it **contains a specific subject line** (Your refund has been approved), and there is **an attachment present**…
{% endstep %}
{% step %}
it will automatically **add the label** Refunds.
{% endstep %}
{% endstepper %}
