Auto-label issued refunds
Auto-Label Issued Refunds is a Missive rule template designed for those in e-commerce and retail who have to process and keep track of refunds.
When enabled:
The rule allows you to automatically tag an email with a refund label when you’ve sent out an email notifying the customer of their refund.
Here’s how it works:
You need to determine a default sender of your refund emails.
You need a consistent variable in your “refund issued” emails
You need to check for attachments
You need to create a refunds label
Outgoing email rule: Auto-label issued refunds
This rule is meant to help you organize your e-commerce inbox a little more, without any extra manual steps.
There are three conditions and one action to make this rule work.
Each time an email is sent from your sales@ team, where it contains a specific subject line (Your refund has been approved), and there is an attachment present…
it will automatically add the label Refunds.
Condition 1
From is → {...}
Condition 2
Subject contains → Your refund has been approved
Condition 3
Attachments name is → present
Action 1
Add label(s) → Refunds
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