Auto-label issued refunds

Template: Label conversations when refunds are issued.

Auto-Label Issued Refunds is a Missive rule template designed for those in e-commerce and retail who have to process and keep track of refunds.

When enabled:

• The rule allows you to automatically tag an email with a refund label when you’ve sent out an email notifying the customer of their refund.

Here’s how it works:

• You need to determine a default sender of your refund emails.

• You need a consistent variable in your “refund issued” emails

• You need to check for attachments

• You need to create a refunds label

---

Outgoing email rule: Auto-label issued refunds

This rule is meant to help you organize your e-commerce inbox a little more, without any extra manual steps.

Add to Missive

There are three conditions and one action to make this rule work.

1

Each time an email is sent from your sales@ team, where it contains a specific subject line (Your refund has been approved), and there is an attachment present…

2

it will automatically add the label Refunds.

Component	Value
Condition 1	From is → {...}
Condition 2	Subject contains → Your refund has been approved
Condition 3	Attachments name is → present
Action 1	Add label(s) → Refunds