Blog →

You’ve got mail.

Table of content

by

Luis Manjarrez

October 17, 2019

· Updated on

According to this piece from Wired, a modern smartphone user receives around 73 notifications per day. It also states that people receive more than double the amount of pings they think they are getting.

But as much as we all try (or not) to limit the number of notifications that come through our phones and computers, we just can’t shut them all off. It’s an intrinsic part of modern work life.

What we can do is manage them better.

In this straight-to-the-point blog post, I’ll share three ways to take control of your notifications with Missive.

Snooze with rules: Restore work/life balance.

Rules in Missive can help you automate many things, including getting some downtime.

Turning off notifications is an excellent way to reduce stress, rest better and be more present when in the company of loved ones or friends.

It may soon be a matter of legality like in France where employees can’t be emailed outside of business hours.

With Missive, you can create rules to snooze incoming emails to work on them later. You can get very creative and finely tune the rules to only let extremely important or personal messages go through.

Here’s a sample setup for snoozing all incoming emails arriving before and after business hours + weekends.

Snooze notifications
 

Unwatch: Call me when you’re done.

This is probably one of my favorites, it lets you see the level of granularity that Missive offers you to focus on your work.

Let’s suppose you’re in customer support and there’s a new email about an urgent feature request from an important customer.

Without the ability to unwatch you would have endured a steady stream of notifications for something that is not within your scope of work. This allowed you to keep responding to other customers without any noise in the background.

Read more about this feature.

Team Inbox: A manager’s dream.

This new feature is great for businesses receiving a lot of emails that have dedicated teams (e.g. sales, support, finance) tackling them.

Previously in Missive, incoming messages could be handled in two different ways:

  • Unassigned flow. New messages appear in the Unassigned mailbox of everyone receiving the messages.
  • Inbox flow. Everyone has their own unread and archived state. New messages will be added to everyone’s inbox.

With this third new flow, new messages appear in the Team Inbox. The team inbox is shared among its team members, meaning that whenever a message is assigned / archived / closed, it will be removed from the Team Inbox for everyone in that team.

So how does this reduce the amount of notifications?

When creating a team, you can define two types of users:

  • Active members. They receive notifications for all new messages.
  • Observers. They do not receive notifications. This is perfect for managers who want to monitor the team inbox instead of actively engaging with messages.

The examples above are rather broad and may not apply to your current workflow. But Missive is very flexible and a wide array of setups can be achieved with a little tweaking.

Related articles

Explore more
Productivity

January 22, 2026

8 best AI tools for small businesses in 2026

The 8 best AI tools for small businesses in 2026, with verified pricing: Missive, Jasper, Copilot, Dialpad, Freshdesk, HeyGen, Grammarly, and HubSpot.

Read more
Customer Service

October 26, 2023

The 12 Best Help Desk Software for Small Business

Simplify your customer support and boost your small business productivity with the best help desk software.

Read more
Productivity

October 26, 2024

5 Missive features you gotta know

Five underused Missive features that quietly save the most time: merging threads, a custom sidebar, inline canned responses, the command bar, and custom thread names.

Read more
Tips & Templates

October 31, 2023

8 Steps to Customer Service Recovery (with templates)

Learn the 8 steps to recover from a customer service failure—plus free email templates for apologies, follow-ups, and escalations that turn frustrated customers into loyal ones.

Read more
Shared Inbox

January 20, 2026

Top 6 Google Groups alternatives for efficient team workflows

Google Groups isn't built for modern team collaboration. Explore our list of the 6 best Google Groups alternatives in 2026 to manage shared inboxes and workflows.

Read more
Tips & Templates

January 31, 2024

Customer experience optimization: a practical guide for growing teams

Customer experience optimization isn’t a one-time project. It’s the ongoing work of making every touchpoint a little better. Here’s how to actually do it — no jargon, no fluff, just what works.

Read more
Tips & Templates

November 1, 2023

How to put the customer first (without letting it eat your business)

A customer-first strategy isn’t about saying yes to every customer. It’s about building a business that anticipates what customers need, listens when they speak, and serves them well, without sacrificing what makes your business work.

Read more
Productivity

March 1, 2023

Declutter Your Email Inbox: How to Organize Your Work Emails

Learn how to declutter your inbox & increase your productivity at work with simple tips.

Read more
Productivity

November 21, 2025

The best Gmail alternatives for teams in 2026: pros, cons & features

The best Gmail alternatives for teams in 2026, compared. Pros, cons, pricing, and which tools actually solve the shared inbox problem.

Read more

We live in our inboxes.
Let’s make email enjoyable.

Try us out for free, invite a few people to get a feel, and upgrade when you’re ready.

4.8 → Over 1000 reviews
4.8
→ 1000+ reviews