Blog →

What we released in 2025

Table of content

by

Philippe Lehoux

January 5, 2026

· Updated on

Each year gives us 365 days to make Missive better for you, our users. I'm excited for 2026 and I'm incredibly proud of what we accomplished in the last 365 days.

Looking back at 2025, we doubled the size of our team and set out to tackle some of the most requested features from our users. We also shipped a handful of improvements that quietly make everyone’s day‑to‑day work in Missive smoother.

Here are some highlights from our favorite releases this year.

AI Rules

This year we introduced AI-powered rules that let automations understand message content rather than rely on static conditions. We expanded them with multi-channel support, model selection, and practical actions like AI labeling, draft creation, and pre-send checks for outgoing messages, making rules more useful in day-to-day workflows.

Rules also became easier to manage with drag-and-drop editing, support for signatures in rule-generated drafts, and the ability to remove users from conversations automatically.

Tasks

We’ve completely re-imagined how tasks work in Missive. You’ll now find dedicated views that brings together all your tasks into one place.

Search and filter

We added search and filter options to make it easier and more efficient to find the information you need. Filters with a specific date range, domain names, only conversations with attachments, etc.

Files & attachments

See all files and attachments from any conversation in one unified view. Cleaner thumbnails, category-based organization, and Quick Look with keyboard shortcuts make everyday tasks faster.

Out of office status: Auto response

Taking a well-deserved break? You can now set up automatic replies for your personal accounts right from your out of office status, no need for a rule.

Guest Access

No more forwarding long threads or stitching together feedback from different tools. Guest Access lets you bring people outside your organization, like an accountant, contractor, or client—directly into specific Missive conversations.

My drafts & My sent

You can now toggle your Drafts and Sent mailboxes to show only the conversations with messages you personally created or all the ones from your colleagues, making it easier to focus on your own work.

Onboarding: Account and team creation

We redesigned our signup and onboarding flow to better guide new organizations through their first steps, with clearer hand-holding around creating a team and connecting a first shared account.

Teams spaces

A new way to organize your teams. Every team has now a dedicated space in the sidebar, and every member will see the right elements depending on their role in the team. Quickly access your team’s inbox, Tasks, and Chatroom from the same place.

Whatsapp

Native support for WhatsApp Business. No need to add a WhatsApp account via a third-party provider anymore, import directly from Facebook Business Manager.

And many more:

  • Unread marker in conversations
  • Dialpad call transcription (AI-enabled)
  • Relay integration (connect to 200+ apps; automation + AI capabilities)
  • Native support for WhatsApp Business
  • Coworkers profile card
  • Redesigned label menu (favorites + keyboard navigation)
  • Natural language detection for snooze / send later
  • Recently viewed conversations: in search modal and commandbar.
Recently viewed conversations
Coworkers profile card

As always, we'll be regularly shipping improvements and posting them on our changelog. We can't wait to show you what we're cooking up in 2026 already.

Related articles

Explore more
Productivity

March 1, 2023

Declutter Your Email Inbox: How to Organize Your Work Emails

Learn how to declutter your inbox & increase your productivity at work with simple tips.

Read more
Productivity

December 10, 2020

Missive security and privacy FAQ

Missive is SOC 2 Type II and GDPR compliant. Full FAQ on our security and privacy practices: encryption, AI data handling, SSO, data export, and account deletion.

Read more
Team Collaboration

June 3, 2022

Email Collaboration: The Complete Guide for Modern Teams

Learn what email collaboration really means, why standard email fails for teams, and 10 practical strategies to improve how your team works together on email.

Read more
Customer Service

January 23, 2023

The 9 best AI email assistants in 2026: from inbox helpers to autonomous agents

The best AI email assistants in 2026: Missive, Shortwave, Superhuman, Fyxer, SaneBox, and more. Compare features, pricing, and which fits your team.

Read more
Tips & Templates

December 20, 2022

Best Customer Service Responses Templates

Learn how to create effective customer service response templates that save time, maintain consistency, and still feel personal—plus ready-to-use examples for common support scenarios.

Read more
Productivity

March 13, 2024

7 auto-reply email templates (with examples for every situation)

Seven ready-to-use auto-reply email templates for out-of-office, support, job applications, and more, plus setup steps for Missive, Gmail, and Outlook.

Read more
Tips & Templates

May 14, 2025

8 ways to use AI in your email inbox in 2026

Eight practical ways to use AI in your inbox in 2026: auto-categorize, route, escalate, draft, summarize, schedule meetings, and pull past context.

Read more
Tips & Templates

March 8, 2023

Maximize Your Real Estate Agent Email Address

Learn how to set up a professional real estate email address, choose the right provider, manage your inbox efficiently, and collaborate with your team—so no lead slips through the cracks.

Read more
Customer Service

October 26, 2023

The 12 Best Help Desk Software for Small Business

Simplify your customer support and boost your small business productivity with the best help desk software.

Read more

We live in our inboxes.
Let’s make email enjoyable.

Try us out for free, invite a few people to get a feel, and upgrade when you’re ready.

4.8 → Over 1000 reviews
4.8
→ 1000+ reviews