Gmail FAQ

Can I search using Gmail search operators?

If your email provider is Gmail or Google Workspace, you can use Gmail search operators like has:attachment.

To find all emails with the word invoice and an attachment, your search would look like: "invoice has:attachment".

How can I update my Google account email following a domain change?

To update your Google account email following a domain change, you need to remove the existing Google account from Missive and then add it again using the new email address.

This ensures Missive properly syncs with Google’s servers using the updated domain.

Can I use a custom SMTP server with my Gmail account?

Yes. You can configure Gmail to send emails through a custom SMTP server instead of Gmail’s servers.

Can we sync Gmail smart categories?

Gmail categories (Primary, Promotions, Social, Updates, Forums) don't sync to third-party apps like Missive. But you can recreate this behavior using Gmail filters.

See Using Gmail smart categories for setup instructions.

How can I bulk archive emails from my Gmail account?

You can easily mass-archive emails older than a specific date via the Gmail interface yourself.

You need to enter a search like this: in:inbox before:YYYY/MM/DD

Then select all emails in view, select all conversations that match this search and hit Archive.

After you’ve done this, the emails will be automatically archived from Missive too.

How can I bulk mark as read my emails?

You can bulk mark Gmail emails as read by selecting conversations and using the Mark as read action in Missive.

How many Gmail accounts can I have?

There's no limit to the number of Gmail accounts you can have, but Google may force you to verify the account authenticity via a phone number. One number can be linked to a limited amount of accounts.

In Missive you can add as many Gmail accounts as you want.

How to add Gmail to Outlook?

If you're trying to consolidate both your Outlook and Gmail accounts in a single place, then Missive is the way to go. It's as simple as:

1. Creating a free Missive account 2. Adding your Gmail account 3. Adding your Outlook account

Now all your email is available from a single web/desktop/mobile interface.

How to mark all emails as read in Gmail?

You can mark all emails as read using Gmail’s tools. Changes will be reflected in Missive.

I’m getting an error when reconnecting my revoked Google account, how can I fix?

Instead of clicking Reconnect account in the yellow revoked banner, click the Add account button at the bottom of the Accounts settings and follow the steps. A new account should appear in the list, then you may delete the previous one.

What is the meaning of error 5.7.0 when sending a message?

Error 5.7.0 generally indicates a Gmail or Google authentication or delivery restriction issue. The exact error text from Gmail can vary, but it often means a policy or permission problem on the provider side rather than Missive.

What should I do if my Google Workspace email domain changed?

To change your Google Workspace domain, you need to remove the Google account from Missive and add it again using the new domain email. This ensures proper authentication and synchronization with Google.

Why are my Gmail account emails not importing?

One common reason is you configured your Gmail to not make the All Mail folder available on IMAP, which is required for Missive to sync your emails properly. You need to enable the All Mail folder in your Gmail settings for full import.

Why is my Gmail email history not fully imported?

Gmail may limit how much history can be fetched over IMAP at once. Missive continues importing emails, and older messages may appear gradually as the sync continues.

Google Groups

For setup instructions, see Google Group address.

Why am I not receiving my Google Groups (shared address) validation email?

If you're not receiving your Google Groups validation email, check your group's posting permissions. The issue may be that your Google Group is not set to allow posts from "Anyone on the web".

To fix this:

  1. Go to your Google Group settings

  2. Navigate to "Group settings"

  3. Check the "Who can post" section

  4. Make sure it's set to "Anyone on the web" (highlighted in the yellow box in Google Groups settings)

  5. Save your changes

This setting allows the Google Group to receive emails from non-members (Missive).

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