Google Group address

Share emails sent to a Google Group with your team in Missive. Everyone sees the same conversations and can collaborate without duplicates.

How it works

Google Groups forward emails to each member's personal inbox. In Missive, you add the group address as a Shared address so these emails become collaborative conversations instead of separate copies.

Setup

1

Connect a Gmail account

At least one team member must connect their Gmail account to Missive. This is the account that receives emails from the Google Group.

Go to Settings > Accounts > Add account and connect Gmail.

2

Add the group as a shared address

Go to Settings > Organizations > Message sharing.

Click Add a shared address and enter your Google Group email (e.g., [e-mail]).

3

Choose the delivery method

Select how shared emails should be delivered:

• Team Inbox: Messages appear in a shared Team Inbox for triage

• Inbox: Messages appear in each user's personal Inbox

See Sharing options for details on each method.

4

Verify the address

Missive sends a verification email to the group address. Click the link to confirm you receive emails at this address.

5

Enable sending from the group address

To let team members reply from the group address (e.g., [e-mail]), you have two options:

Option A: Share your alias

One user adds the group as an alias and shares it with the team:

1. Go to Settings > Accounts > select your Gmail account > Aliases

2. Edit the group alias

3. Enable Allow others to send emails from this alias

Option B: Each user adds the alias

Each team member adds the group address as an alias in their own account settings.

6

Configure Gmail aliases

For either option, each user must also add the group address as a "Send mail as" alias in Gmail. Otherwise Gmail rewrites the From address to their personal email.

See Google's guide on sending from a different address.

Why use a shared address?

Without a shared address, each team member receives group emails in separate conversations. They'd need to @mention each other to collaborate.

With a shared address, everyone sees the same conversation automatically. No duplicates, no manual sharing needed.

Each person still has their own read/unread status, just like in Gmail.