Custom @mention groups • Read more

‍Mention groups let you @mention multiple people at once with a custom group name. This is useful for project teams, roles, or any group that doesn't map to a formal team structure.

For example, if you have a remote team, you can mention everyone in a specific location (@toronto) instead of tagging everyone from that location individually.

Organization setting to customize user name format

‍Choose between short name, full name, first name with last initial, or first initial with last name.

For example, if you have a few John Smiths in your company, you can differentiate them easily with John Smith, John S, and J Smith.

You'll have to rock, paper, scissors to see who gets which name though.

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Rules: Use business days in SLA conditions

‍SLA conditions can now be delayed based on an organization's or team's business days schedule.

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Rule template library • Read more

‍Get started faster with pre-built rule templates for common workflows. Browse templates for auto-labeling, SLA management, draft creation, and more. Each template can be customized to fit your specific needs.

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Export and import rules

‍Share rule configurations across organizations or back up your automation setup. Export rules as JSON files and import them to quickly replicate complex rule sets.

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New Missive documentation • Missive Docs

‍Also accessible through an in-app AI assistant that answers questions about Missive features, workflows, and best practices. The assistant can search the documentation in real-time and provide relevant guidance without leaving the app.

• Improved label picker performance with thousands of labels
• Render conversation and message previews for Missive links in task titles
• Render conversation previews for all tasks in calendars
• Show conversation events when messages are removed from a conversation
• API: GET conversations/:id/posts endpoint now allows fetching posts for a conversation.
• API: GET conversations/:id/drafts endpoint now allows fetching drafts for a conversation.
• API: GET tasks and GET tasks/:id endpoint
• API: New webhook types added to the POST /v1/hooks endpoint

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• Emoji picker width on mobile devices
• Text highlight lost when replying to an email