Custom @mention groups • Read more

‍Mention groups let you @mention multiple people at once with a custom group name. This is useful for project teams, roles, or any group that doesn't map to a formal team structure.

Organization setting to customize user name format

‍Choose between short name, full name, first name with last initial, or first initial with last name

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Rules: Use business days in SLA conditions

‍SLA conditions can now be delayed based on an organization's or team's business days schedule

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Rule template library • Read more

‍Get started faster with pre-built rule templates for common workflows. Browse templates for auto-labeling, SLA management, draft creation, and more. Each template can be customized to fit your specific needs.

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Export and import rules

‍Share rule configurations across organizations or back up your automation setup. Export rules as JSON files and import them to quickly replicate complex rule sets.

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New Missive documentation • Missive Docs

‍Also accessible through an in-app AI assistant that answers questions about Missive features, workflows, and best practices. The assistant can search the documentation in real-time and provide relevant guidance without leaving the app.

• Improved label picker performance with thousands of labels
• Render conversation and message previews for Missive links in task titles
• Render conversation previews for all tasks in calendars
• Show conversation events when messages are removed from a conversation
• API: GET conversations/:id/posts endpoint now allows fetching posts for a conversation.
• API: GET conversations/:id/drafts endpoint now allows fetching drafts for a conversation.
• API: GET tasks and GET tasks/:id endpoint
• API: New webhook types added to the POST /v1/hooks endpoint

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• Emoji picker width on mobile devices
• Text highlight lost when replying to an email