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by
Philippe Lehoux
May 10, 2017
· Updated on
We went on a week-long work retreat in Italy.
March 17, 2025
What is the best email client for Outlook? Our top 6 picks
Looking for the best email client for Outlook? We compare the top 6 Outlook alternatives based on collaboration, AI features, security, and pricing. Find the best option for teams and individuals.
January 31, 2024
Customer experience optimization: a practical guide for growing teams
Customer experience optimization isn’t a one-time project. It’s the ongoing work of making every touchpoint a little better. Here’s how to actually do it — no jargon, no fluff, just what works.
October 26, 2024
5 Missive features you gotta know
Five underused Missive features that quietly save the most time: merging threads, a custom sidebar, inline canned responses, the command bar, and custom thread names.
September 16, 2025
The 6 most secure email clients for collaborative teams
We looked at 6 of the most popular email clients for teams on the market, and scored them on 6 criteria: security hygiene, auditing & accountability, access, removal, and sign-in controls, privacy & data handling, external verification, and data residency.
May 14, 2025
6 Ways to Use AI in Your Email Inbox
In a world where new AI tools are releasing every day, we’re going to share some practical ways to use AI within email and your inbox.
December 10, 2020
Missive security and privacy FAQ
Missive is SOC 2 Type II and GDPR compliant. Full FAQ on our security and privacy practices: encryption, AI data handling, SSO, data export, and account deletion.
April 26, 2023
WhatsApp shared inbox: how teams handle WhatsApp messages together
WhatsApp is the world’s most-used messaging app, but its business tools aren’t built for teams. Here’s how a WhatsApp shared inbox works, why most companies need one, and how to set it up with Missive.
January 5, 2023
How to Improve Your Customer Service with Collaboration
Learn why customer service collaboration matters, how to implement it across teams, and which tools help your team resolve issues faster—with practical tactics for emails, calls, and cross-departmental coordination.
December 6, 2024
Managing client emails without losing track of anything
Managing client emails gets messy fast. Here’s how to organize shared inboxes, assign conversations, and automate routine work so nothing slips through.

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